
Banco Interamericano de Desarrollo
Skills you'll gain: Financial Inclusion, FinTech, Digital Transformation, Mobile Banking, Digital Analysis, Culture Transformation, Product Design, Financial Services, Business Transformation, Innovation, Banking, User Centered Design, Talent Management, Needs Assessment, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Zoho Corporation
Skills you'll gain: Sales Process, Sales, Sales Management, Sales Development, Sales Pipelines, General Sales Practices, Sales Presentations, Customer Relationship Management (CRM) Software, Prospecting and Qualification, Interviewing Skills, Portfolio Management, Communication
Beginner · Course · 1 - 4 Weeks

O.P. Jindal Global University
Skills you'll gain: Anomaly Detection, Dimensionality Reduction, Unsupervised Learning, Customer Analysis, Marketing Analytics, Data Mining, Customer Insights, Autoencoders, Data-Driven Marketing, Applied Machine Learning, Machine Learning Algorithms, Machine Learning Methods, Marketing, Statistical Machine Learning, Target Audience, Supervised Learning, Python Programming, Algorithms
Beginner · Course · 1 - 3 Months

Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer Relationship Building, Customer Inquiries, Customer and Client Support, Client Services, Customer Complaint Resolution, Customer Support, Customer Relationship Management, Customer Retention, Customer Engagement, Customer experience strategy (CX), Business Planning, Communication Strategies, Communication
★ 4.8 (255) · Beginner · Course · 1 - 4 Weeks

Sungkyunkwan University
Skills you'll gain: Portfolio Risk, Regression Analysis, Predictive Analytics, Predictive Modeling, Investment Management, Risk Modeling, Risk Analysis, Investments, Machine Learning Methods, R Programming, Statistical Methods, Machine Learning, Advanced Analytics, Statistical Programming, Statistical Analysis, Financial Analysis, Machine Learning Algorithms, R (Software), Applied Machine Learning, Risk Management
★ 4.8 (6) · Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Plant Operations and Management, Process Engineering, Cost Management, Process Improvement, Project Management, Budget Management, Engineering Management, Process Design, Project Coordination, Operational Efficiency, Process Analysis, Process Optimization, Budgeting, Engineering Design Process, Process Management, Process Improvement and Optimization, Process Modeling, Occupational Safety And Health, Project Planning, Operational Excellence
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Animations, Multimedia, Content Creation, Editing, User Accounts, Marketing
★ 4.5 (8) · Beginner · Guided Project · Less Than 2 Hours

Alex Genadinik
Skills you'll gain: ChatGPT, Customer Service, Personalized Service, Self Service Technologies, AI Enablement, Customer Support, AI Personalization, Prompt Engineering, Customer Inquiries, Generative AI Agents, Customer experience improvement, AI Integrations, Customer experience strategy (CX), Product Support, Standard Operating Procedure, System Configuration
Mixed · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Revenue Management, Upselling, Customer Retention, Cross Selling, Market Trend, Customer Acquisition Management, Business Modeling, Competitive Analysis, Product Strategy, Consumer Behaviour, Sustainable Business, Growth Strategies
Mixed · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Process Capability, Sampling (Statistics), R (Software), Correlation Analysis, Statistical Inference, Probability Distribution, Statistical Visualization, R Programming, Statistical Process Controls, Statistical Hypothesis Testing, Statistical Methods, Probability & Statistics, Data Science, Statistics, Data Analysis, Statistical Analysis, Statistical Software, Descriptive Statistics, Quality Improvement, Process Engineering
★ 4.4 (53) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Balance Sheet, Profit and Loss (P&L) Management, Google Sheets, Income Statement, Dashboard, Spreadsheet Software, Financial Statements, Accounting Software, Financial Reporting, Data Entry
★ 4.8 (6) · Beginner · Guided Project · Less Than 2 Hours

University of Maryland, College Park
Skills you'll gain: Emotional Intelligence, Agile Project Management, Conflict Management, Program Management, Sprint Retrospectives, Project Portfolio Management, Negotiation, Agile Methodology, Project Management Institute (PMI) Methodology, Project Controls, Project Risk Management, Team Leadership, Project Management, Quality Management, Leadership, Scaled Agile Framework, Team Performance Management, Decision Making, Continuous Improvement Process, User Feedback
Intermediate · Course · 1 - 3 Months