Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Coursera
Skills you'll gain: Promotional Materials, Marketing Materials, LinkedIn, Content Creation, Social Media Content, Social Media, Graphic Design, Data Visualization, Content Marketing, Digital Content, Digital Marketing
★ 4.7 (7) · Beginner · Guided Project · Less Than 2 Hours

University of Washington
Skills you'll gain: Mergers & Acquisitions, Legal Strategy, Commercial Laws, Governance, Legal Support, Legal Risk, Case Law, Corporate Finance, Civil Law, Equities, Organizational Structure, Analysis, Registration, Business, Law, Regulation, and Compliance
Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Process Improvement, Operational Excellence, Operational Analysis, Process Improvement and Optimization, Operational Efficiency, Inventory Control, Inventory Management, Inventory Management System, Inventory and Warehousing, Operations, Operations Management, Supply Chain Management, Supply Chain, Procurement, Supply Chain Systems, Purchasing, Capacity Planning, Inventory Control Systems, Change Management, Problem Solving
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Deployment, Software Development Methodologies, Open Web Application Security Project (OWASP), CI/CD, Application Deployment, DevOps, Development Environment, Continuous Integration, Ansible, TCP/IP, Docker (Software), OSI Models, General Networking, Networking Hardware, Computing Platforms, Application Programming Interface (API), Version Control, IT Automation, Software Design Patterns, JSON
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Descriptive Statistics, A/B Testing, Classification And Regression Tree (CART), Dashboard, Dashboard Creation, Model Evaluation, Model Deployment, Data-Driven Decision-Making, Risk Analysis, Histogram, Statistical Inference, Descriptive Analytics, Simulations, Predictive Modeling, Regression Analysis, Data Visualization, MLOps (Machine Learning Operations), Decision Making, Decision Tree Learning, Keras (Neural Network Library)
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Microservices, .NET Framework, ASP.NET, Microsoft Azure, Object-Relational Mapping, OAuth, Cloud Storage, API Gateway, Software Architecture, Payment Systems, Authentications, Data Storage, Systems Architecture, C# (Programming Language), Cloud Services, Model View Controller, Application Programming Interface (API), Software Design Patterns, Restful API, Identity and Access Management
Beginner · Course · 3 - 6 Months

Board Infinity
Skills you'll gain: Teradata SQL, SQL, Stored Procedure, Transaction Processing, Query Languages, Performance Tuning, Database Management, Data Manipulation, Data Architecture, Data Security, Extract, Transform, Load, Database Architecture and Administration, Security Controls, Security Management, Data Transformation, Data Storage, Relational Databases, Solution Design, Database Management Systems, Data Import/Export
Intermediate · Specialization · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Usability, User Experience Design, User Centered Design, Software Documentation, Usability Testing, Technical Documentation, Bioinformatics, End User Training and Support, Technical Writing, Technical Communication, Product Development, Writing
Intermediate · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Design Thinking, Global Marketing, Entrepreneurship, Business Modeling, Solution Design, Innovation, Team Building, Sales Presentations, Storytelling, Open Mindset, Market Research, Team Management, Entrepreneurial Finance, New Product Development, Ideation, Business Planning, Commercialization, New Business Development, Teamwork, Team Leadership
Intermediate · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Responsive Web Design, Cascading Style Sheets (CSS), Data Persistence, Event-Driven Programming, HTML and CSS, Web Applications, Front-End Web Development, Semantic Web, Javascript, Browser Compatibility, Secure Coding, Web Content Accessibility Guidelines, Data Storage Technologies, Application Security, Data Validation, Data Management
★ 3.6 (7) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Internet Of Things, Advanced Analytics, Analytics, Data-Driven Decision-Making, Data Processing, Robotics, Automation, Real Time Data, Network Security, Emerging Technologies, Security Strategy, Interoperability, Scalability
★ 4.6 (13) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Verbal Communication Skills, Customer experience improvement, Client Services, Customer Service, Customer Inquiries, Insurance and Warranty Claims Processing, Service Improvement, Product Knowledge, Interpersonal Communications, Retail Store Operations, Verbal Strategic Communication, Communication
★ 4.6 (8) · Intermediate · Course · 1 - 4 Weeks