
Skills you'll gain: Service Level Agreement, Service Management, Performance Measurement, Customer Service, Supplier Performance Management, Cloud Services, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Performance Reporting, Case Studies, Negotiation, Communication
Intermediate · Course · 1 - 4 Weeks

Fred Hutchinson Cancer Center
Skills you'll gain: Responsible AI, Artificial Intelligence, AI Product Strategy, Leadership, Ethical Standards And Conduct, Algorithms, Generative AI, Decision Making, Human Machine Interfaces, Technology Solutions, Data Processing
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Responsible AI, Data Ethics, AI Personalization, Automation, Employee Onboarding, Human Resource Strategy, Human Resources, Generative AI Agents, User Feedback, Document Management, ChatGPT, Employee Engagement, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: PostgreSQL, Database Administration, Relational Databases, Database Design, Database Management, Database Architecture and Administration, SQL, Stored Procedure, Databases, Transaction Processing, Data Manipulation, Query Languages
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Employee Surveys, User Accounts, Social Media, User Feedback, Data Sharing, Presentations, Data Analysis Software
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Employee Surveys, User Feedback, Editing, Data Analysis Software
Beginner · Guided Project · Less Than 2 Hours

University of Maryland, College Park
Skills you'll gain: No-Code Development, Application Development, User Experience, User Interface (UI), Data Modeling, Sprint Retrospectives, Platform As A Service (PaaS), Product Lifecycle Management, Service Recovery, Digital Transformation, Application Design, Drive Engagement, Technology Solutions, User Feedback, Application Deployment, Customer Engagement, Cloud Platforms, Technical Product Management, Automation, Product Management
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Instagram, Drive Engagement, Social Media, Brand Strategy, Content Creation, Social Media Marketing, User Feedback, Social Media Content
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment
Intermediate · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Education and Training, Technical Communication, Diversity Equity and Inclusion Initiatives, Human Computer Interaction, Computational Thinking, Computer Science, Curriculum Development, Innovation, Technical Writing
Beginner · Course · 1 - 3 Months
Skills you'll gain: Version Control, GitHub, Django (Web Framework), Application Deployment, Object-Relational Mapping, Development Environment, Unit Testing, Database Development, Bootstrap (Front-End Framework), Model View Controller, Virtual Environment, Application Frameworks, PostgreSQL, HTML and CSS, Python Programming
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Constructive Feedback, Cooperation, Contract Negotiation, Collaboration, Professional Development, Professionalism, Goal Setting, Rapport Building, Planning, Negotiation, Persistence, Self-Motivation, Strong Work Ethic, Stress Management, Motivational Skills, Enthusiasm, Creativity, Presentations, Communication
Beginner · Course · 1 - 4 Weeks