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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • C

    Coursera

    Business Interviews: Communication, Research & Tips

    Skills you'll gain: Interviewing Skills, Oral Expression, Business Communication, Verbal Communication Skills, Business Research, Interpersonal Communications, Communication, Communication Strategies, Personal Attributes, Professionalism, Non-Verbal Communication, Tactfulness, Professional Development, Branding, Virtual Teams, Company, Product, and Service Knowledge, Self-Awareness

    4.7
    Rating, 4.7 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    Universidad de los Andes

    Plataformas para procesar datos no tradicionales​

    Skills you'll gain: Spatial Analysis, NoSQL, Spatial Data Analysis, Geospatial Mapping, Geographic Information Systems, Geospatial Information and Technology, Big Data, MongoDB, GIS Software, File Systems, Data Infrastructure, Apache Hadoop, Distributed Computing, Data Architecture, Cloud Computing, Apache Spark, Public Cloud, Database Systems, Scalability, Databases

    3.9
    Rating, 3.9 out of 5 stars
    ·
    13 reviews

    Beginner · Specialization · 3 - 6 Months

  • G

    Google Cloud

    Looker Developer - Qwik Start

    Skills you'll gain: Looker (Software), Data Modeling, Database Design, Data Analysis, Data Visualization Software

    Beginner · Project · Less Than 2 Hours

  • A

    Arizona State University

    Resolving and Transforming Conflict

    Skills you'll gain: Conflict Management, Expectation Management, Collaboration, Brainstorming, Follow Through, Problem Solving, Goal Setting, Honesty

    4.6
    Rating, 4.6 out of 5 stars
    ·
    14 reviews

    Beginner · Course · 1 - 3 Months

  • U

    Universitat Politècnica de València

    Learn to boost your productivity with AI and ChatGPT

    Skills you'll gain: Prompt Engineering, ChatGPT, Microsoft Copilot, AI literacy, LLM Application, OpenAI, Deepseek, Large Language Modeling, Education Software and Technology, Generative AI Agents, Token Optimization, Artificial Intelligence, Generative AI, AI Personalization, Excel Macros, Productivity, Excel Formulas

    Beginner · Course · 1 - 4 Weeks

  • E

    Edureka

    Prompt Engineering for LLMs

    Skills you'll gain: Prompt Engineering, Multimodal Prompts, Prompt Patterns, Prompt Engineering Tools, LLM Application, LangChain, Large Language Modeling, Responsible AI, AI Security, OpenAI, Generative AI, AI Personalization, Context Management, Natural Language Processing, CI/CD, Test Automation, Python Programming, Pandas (Python Package), Scalability, Application Development

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Create a custom workflow in Wrike

    Skills you'll gain: Workflow Management, Dashboard, Project Management Software, Process Design, Project Management

    4.3
    Rating, 4.3 out of 5 stars
    ·
    6 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • U

    University of Virginia

    Estrategia de IT centrada en el cliente

    Skills you'll gain: Design Thinking, Technology Strategies, IT Management, Agile Methodology, Process Design, Customer experience strategy (CX), Stakeholder Engagement, Solution Design, Business Strategies, Agile Project Management, Business Modeling, Business Process, Stakeholder Management, Performance Metric, Lean Methodologies, Performance Measurement, User Feedback, Value Propositions, Sales

    4.6
    Rating, 4.6 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 4 Weeks

  • B

    Board Infinity

    Agile Excellence with Scrum: Planning, CI, Backlog Mastery

    Skills you'll gain: Kaizen Methodology, Sprint Planning, Quality Improvement, Process Improvement, DevOps, User Story, Initiative and Leadership, Scalability, Innovation, Organizational Development, Continuous Deployment, Performance Metric, CI/CD, Continuous Integration, Strategic Planning, Capacity Planning, Coordinating, Meeting Facilitation, Dependency Analysis, Goal Setting

    3.8
    Rating, 3.8 out of 5 stars
    ·
    12 reviews

    Beginner · Specialization · 1 - 3 Months

  • M

    Microsoft

    Power Virtual Agents

    Skills you'll gain: Microsoft Power Platform, No-Code Development, Microsoft Teams, Performance Analysis, Customer Engagement, Application Deployment

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Learn Java from Scratch - A Beginner's Guide

    Skills you'll gain: Apache Maven, Java, Object Oriented Design, Build Tools, Memory Management, Hibernate (Java), Unit Testing, File I/O, Data Persistence, Docker (Software), Software Testing, Software Design Patterns, Integrated Development Environments, Object-Relational Mapping, Functional Design

    Beginner · Specialization · 3 - 6 Months

  • L

    LearnKartS

    AWS Developer Essentials: Identity, Compute and Storage

    Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Web Services, Amazon S3, Amazon Elastic Compute Cloud, Cloud-Native Computing, User Provisioning, Virtual Networking, User Accounts, Cloud Deployment, File Systems, Virtual Private Networks (VPN), Security Controls, Multi-Factor Authentication, Scalability

    4.6
    Rating, 4.6 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular service design courses

  • Business Interviews: Communication, Research & Tips: Coursera
  • Plataformas para procesar datos no tradicionales​: Universidad de los Andes
  • Looker Developer - Qwik Start: Google Cloud
  • Resolving and Transforming Conflict : Arizona State University
  • Learn to boost your productivity with AI and ChatGPT: Universitat Politècnica de València
  • Prompt Engineering for LLMs: Edureka
  • Create a custom workflow in Wrike: Coursera
  • Estrategia de IT centrada en el cliente: University of Virginia
  • Agile Excellence with Scrum: Planning, CI, Backlog Mastery: Board Infinity
  • Power Virtual Agents: Microsoft

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