Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening

Skills you'll gain: Rmarkdown, Plot (Graphics), Ggplot2, Statistical Visualization, Box Plots, Scatter Plots, Data Visualization, Histogram, Descriptive Statistics, Data Visualization Software, Graphing, R Programming, Data Science

Skills you'll gain: No-Code Development, Application Development, User Experience, User Interface (UI), Data Modeling, Sprint Retrospectives, Platform As A Service (PaaS), Product Lifecycle Management, Service Recovery, Digital Transformation, Application Design, Drive Engagement, Technology Solutions, User Feedback, Application Deployment, Customer Engagement, Cloud Platforms, Technical Product Management, Automation, Product Management

Skills you'll gain: Text Mining, Data Ethics, Data Mining, Customer Insights, Marketing Analytics, Unstructured Data, Marketing, Brand Awareness, Natural Language Processing, Predictive Analytics, Machine Learning, Data Quality

Skills you'll gain: Technical Support and Services, Technical Support, Customer Support, Help Desk Support, Negotiation, Relationship Building, Business Relationship Management, Professional Networking, Verbal Communication Skills, Knowledge Transfer, Constructive Feedback, Initiative and Leadership, Ethical Standards And Conduct

Skills you'll gain: Prompt Engineering, Marketing Strategies, Artificial Intelligence and Machine Learning (AI/ML), Strategic Marketing, Marketing Analytics, Artificial Intelligence, Generative AI, Agentic systems, Content Development and Management, Digital Marketing, Content Creation, Automation, Business Ethics, Customer experience improvement, Machine Learning, Natural Language Processing, Content Management, Creativity, Ethical Standards And Conduct, Interactive Data Visualization

Skills you'll gain: Constructive Feedback, Cooperation, Contract Negotiation, Collaboration, Professional Development, Professionalism, Goal Setting, Rapport Building, Planning, Negotiation, Persistence, Self-Motivation, Strong Work Ethic, Stress Management, Motivational Skills, Enthusiasm, Creativity, Presentations, Communication

Skills you'll gain: Digital Media Strategy, Social Media Marketing, Digital Marketing, Social Media, Marketing Communications, Digital Advertising, Marketing Channel, Customer Engagement, Media Strategy, Marketing, Advertising, User Feedback, Marketing Strategies, Target Audience, Consumer Behaviour, Communication, Mobile Banking

Skills you'll gain: Usability Testing, User Centered Design, User Experience Design, Responsive Web Design, Prototyping, Interaction Design, Software Documentation, Mockups, Wireframing, Design Software, User Interface (UI) Design

Skills you'll gain: Responsible AI, Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Business Process Automation, Customer Engagement, Customer Service, Cross-Functional Collaboration, Artificial Intelligence, Business Ethics, Information Privacy

Skills you'll gain: Control Systems, Computer Vision, Image Analysis, Automation, Embedded Software, Simulations, Systems Architecture, Deep Learning, Virtual Environment, Software Architecture, Scenario Testing, Global Positioning Systems, Predictive Modeling, Computer Hardware, Estimation, Real Time Data

Skills you'll gain: Generative AI, Responsible AI, Risk Management, AI Product Strategy, Artificial Intelligence, LLM Application, Customer Service, Customer experience improvement, Automation, Digital Transformation