
CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Selling Techniques, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Company, Product, and Service Knowledge, Empathy, Social Media, Communication, Time Management
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Health Informatics, Informatics, Health Care, Health Assessment, Healthcare Project Management, Systems Analysis, Business Systems Analysis, Technical Communication, Requirements Analysis, Data Access, Process Modeling
Mixed · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Patient-centered Care, Clinical Leadership, Patient Safety, Healthcare Ethics, Patient Communication, Care Management, Medical Management, Clinical Practices, Preventative Care, Clinical Experience, Health Care, Health Education, Education Software and Technology, Health Disparities, Professionalism, Continuous Quality Improvement (CQI), Nutrition and Diet, Science and Research, Clinical Research, Medical Science and Research
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Immunology, Pharmacology, Infectious Diseases, Chronic Diseases, Physiology, Hematology, Preventative Care, Blood Banking, Pathology, Laboratory Testing, Molecular Biology, Diagnostic Tests, Molecular, Cellular, and Microbiology, Cell Biology, Biochemistry
Intermediate · Course · 1 - 3 Months

University of Arizona
Skills you'll gain: Medicaid, Managed Care, Medicare, Care Management, Health Disparities, Social Determinants Of Health, Health Equity, Health Care Procedure and Regulation, Health Systems, Healthcare Industry Knowledge, Health Policy, Care Coordination, Policy Development, Long Term Care, Value-Based Care, Governance
Mixed · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Habit Formation, Empathy, Strategic Decision-Making, Productivity, Decisiveness, Self-Motivation, Time Management, Stress Management, Self-Discipline, Creativity, Mental Concentration, Growth Mindedness, Logical Reasoning, Empathy & Emotional Intelligence, Data-Driven Decision-Making, Emotional Intelligence, Strategic Thinking, Strategic Prioritization, Personal Development, Critical Thinking
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Engagement, Customer Relationship Building, Customer Service, Customer Advocacy, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Health Systems, Digital Transformation, Healthcare Industry Knowledge, Health Technology, Health Disparities, Health Care, Health Equity, Artificial Intelligence, AI Integrations, Chronic Diseases
Beginner · Course · 1 - 4 Weeks
Universitat Autònoma de Barcelona
Skills you'll gain: Family Planning, Patient Education And Counseling, Maternal Health, Contraindication, Oncology, Obstetrics And Gynecology, Preventative Care, Endocrinology, Health Promotion, Health Education, Pharmacology
Beginner · Course · 1 - 3 Months

American Council on Exercise
Skills you'll gain: Health And Wellness Coaching, Mindfulness, Chronic Diseases, Stress Management, Nutrition Education, Coaching, Social Determinants Of Health, Patient-centered Care, Cognitive Behavioral Therapy, Overcoming Obstacles, Motivational Interviewing, Mental and Behavioral Health, Nutrition and Diet, Exercise Science, Ethical Standards And Conduct, Behavior-Driven Development, Client Support, Goal Setting, Smart Goals, Diversity and Inclusion
Beginner · Professional Certificate · 3 - 6 Months

Peking University
Skills you'll gain: Interviewing Skills, Business Communication, Product Support, Marketing, Customer Complaint Resolution, Customer Service, Product Marketing, Product Knowledge, Product Demonstration, New Hire Orientations, Vocabulary, Greeting Customers, Oral Expression, Recruitment, Product Promotion, Language Learning, Consumer Behaviour, Employee Onboarding, Verbal Communication Skills, Language Competency
Intermediate · Course · 1 - 3 Months

Skills you'll gain: IBM Cloud, Model Deployment, AI Enablement, Generative AI Agents, Self Service Technologies, Application Deployment, Customer Inquiries, Customer Engagement, Cloud Computing, Customer Service, Natural Language Processing
Beginner · Guided Project · Less Than 2 Hours