Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Skills you'll gain: Prompt Engineering, AI Personalization, Customer Insights, Selling Techniques, Sales Process, Generative AI, Customer Relationship Management (CRM) Software, Sales Presentations, Workflow Management, Verbal Communication Skills, Product Knowledge, Sales Prospecting, Microsoft Copilot, Customer Relationship Management, Sales Enablement, Communication, Sales Strategy, Business Process Automation, Data Ethics, General Sales Practices
Advanced · Professional Certificate · 3 - 6 Months

Yale University
Skills you'll gain: Positivity, Mental Health, Goal Setting, Growth Mindedness, Stress Management, Resilience, Self-Awareness, Behavioral Health, Psychology, Mindfulness, Decision Making
Beginner · Course · 1 - 3 Months

Creo Incubator
Skills you'll gain: Design Thinking, Value Propositions, Business Modeling, Entrepreneurship, Ideation, Lean Methodologies, Adaptability, Innovation, Problem Solving, New Product Development, Customer Analysis, Decision Making, Critical Thinking
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Conflict Management, Negotiation, Mediation, Intercultural Competence, Cultural Diversity, De-escalation Techniques, Active Listening, Communication Strategies, Interpersonal Communications, Emotional Intelligence, Cultural Sensitivity, Case Studies, Problem Solving, Stakeholder Management, Cooperation, Teamwork, Verbal Communication Skills, Strategic Communication, Leadership, Communication
Beginner · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Teamwork, Conflict Management, Collaboration, Mediation, Interpersonal Communications, Social Skills, Decision Making, Innovation, Cultural Diversity, Communication, Digital Communications, Virtual Environment
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Creativity, Creative Thinking, Creative Problem-Solving, Brainstorming, Cognitive flexibility, Persistence, Curiosity, Resourcefulness, Innovation, Problem Solving, Growth Mindedness, Adaptability, Motivational Skills
Mixed · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Data-Driven Decision-Making, Forecasting, Financial Modeling, Financial Statements, Decision Making, Capital Budgeting, Financial Analysis, Return On Investment, Cash Flows, New Business Development, Risk Analysis, Income Statement, Balance Sheet, Spreadsheet Software
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Scope Management, Project Scoping, Project Management, Work Breakdown Structure, Requirements Analysis, Functional Requirement, AI Product Strategy, Project Risk Management, Stakeholder Communications, Technical Communication, Project Planning, Stakeholder Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Training and Development, Training Programs, Employee Training, Developing Training Materials, Adult Education, Employee Engagement, Compliance Training, Instructional Design, Workforce Development, On-The-Job Training, Needs Assessment, Program Evaluation, Professional Development, Learning Styles
Beginner · Course · 1 - 4 Weeks

CertNexus
Skills you'll gain: Customer experience improvement, Data Strategy, Data Modeling, Marketing Analytics, Customer Insights, Business Analytics, Business Intelligence, Marketing Strategies, Data Science, Operational Efficiency, Marketing, Data Ethics, Analytics, Customer Service, Big Data, Descriptive Analytics, Business Strategy, Data Collection, Predictive Analytics, Governance
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Negotiation, Conflict Management, Leadership, Mediation, Strategic Leadership, Relationship Management, Stakeholder Analysis, Case Studies, Stakeholder Management, Cultural Sensitivity, Complex Problem Solving, Strategic Decision-Making, Influencing, Collaboration
Intermediate · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Cascading Style Sheets (CSS), Web Content Accessibility Guidelines, HTML and CSS, Web Design, Web Design and Development, Responsive Web Design, User Interface (UI), Usability, Web Development Tools, Web Development, Debugging
Beginner · Course · 1 - 3 Months