Skills you'll gain: AI literacy, Generative AI, Automation, Responsible AI, Journalism, Artificial Intelligence, Education and Training, Job Analysis, Marketing, Economics, Economics, Policy, and Social Studies, Analysis, Critical Thinking

Skills you'll gain: Budgeting, Budget Management, Operating Budget, Fiscal Management, Financial Planning, Capital Budgeting, Forecasting, Expense Management

Skills you'll gain: Security Management, Incident Response, Vulnerability Assessments, Computer Security Incident Management, Threat Management, IT Management, Vulnerability Management, Security Strategy, Cyber Governance, Risk Management Framework, Cyber Security Strategy, Cyber Security Policies, Information Assurance, Security Controls, Cyber Risk, Disaster Recovery

Skills you'll gain: Microsoft Copilot, Microsoft 365, Microsoft PowerPoint, Microsoft Teams, Presentations, Microsoft Outlook, Email Automation, AI powered creativity, Collaborative Software, Productivity Software, Microsoft Excel, Microsoft Word, Workflow Management, Editing, AI Integrations, Business Communication

Skills you'll gain: Collaborative Software, Project Design, Customer experience strategy (CX), Customer Insights, Workflow Management, Entrepreneurship

Skills you'll gain: Team Building, Team Performance Management, Team Management, Teamwork, Team Leadership, Team Motivation, Productivity, Team Collaboration, Recognizing Others, Collaboration, Drive Engagement, Professional Development, Employee Engagement, Leadership, Goal Setting, Ideation, Discussion Facilitation, Coaching, Storytelling, Mindfulness

Skills you'll gain: Prompt Engineering, Prompt Patterns, Context Engineering, Token Optimization, Data Ethics, Fine-tuning, Large Language Modeling

Skills you'll gain: Systems Development Life Cycle, Software Development Life Cycle, z/OS, COBOL (Programming Language), Unit Testing, Systems Analysis, Systems Development, Pseudocode, Program Development, Software Development Methodologies, Agile Methodology, Software Development, Software Design, Agile Software Development, Systems Architecture, Mainframe Computing, Scrum (Software Development), Test Planning, Mainframe Technologies, Software Testing

Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Guest Relations, Hospitality Services, Hospitality and Food Services, Hospitality, Professionalism, Teamwork, Coordination, Customer experience improvement, Collaboration, Communication Strategies, Communication, Empathy, Active Listening

Skills you'll gain: Program Implementation, Plan Execution, Sustainable Development, Business Planning, Data Analysis, Sustainability Reporting, Spreadsheet Software, Professional Development, Contract Management, Waste Minimization, Marketing and Public Relations, Analysis, Policy Development, Annual Reports, Interactive Learning, Sustainable Business, Environmental Policy, Vendor Contracts, Business Writing, Project Management

Skills you'll gain: Microsoft Office, Project Management, Technical Communication, Communication

Skills you'll gain: Excel Formulas, Microsoft Excel, Microsoft Office, Spreadsheet Software, Microsoft 365, File Management, Document Management, Data Management, Productivity Software, Data Entry, Microsoft Windows, User Interface (UI), Editing