IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Universitat Autònoma de Barcelona
Skills you'll gain: Collaborative Software, digital literacy, Content Creation, Digital Communications, Information Management, Content Management, Web Content, Data Sharing, Web Applications, Personally Identifiable Information, Databases, Web Presence, Digital Transformation, Information Privacy
★ 4.9 (7) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Incident Response, Incident Management, Safety Culture, Cybersecurity, Human Factors (Security), Security Awareness, Continuous Monitoring, Cyber Security Strategy, Cyber Governance, Crisis Management, Computer Security Awareness Training, Cyber Attacks, Culture Transformation, Cyber Security Policies, Organizational Change, Communication Planning, Employee Engagement, Communication Strategies, Stakeholder Engagement
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Responsible AI, Google Gemini, HR Tech, Compensation and Benefits, Anthropic Claude, Human Resources, Human Resource Strategy, Forecasting, Governance, Mitigation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Business Process Automation, Robotic Process Automation, Agentic systems, Process Analysis, Business Process Modeling, Business Process, Agentic Workflows, Workflow Management, Business Process Management, Process Modeling, Business Analysis, Automation, Solution Design, Generative AI Agents, User Acceptance Testing (UAT), IT Automation, Solution Delivery
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Oracle Databases, Memory Management, Database Administration, Database Management, Database Architecture and Administration, Performance Tuning, Server Administration, Data Maintenance, User Accounts, Disaster Recovery, Data Storage, Role-Based Access Control (RBAC), Identity and Access Management, System Configuration, Authentications
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Derivatives, Futures Exchange, Financial Market, Equities, Financial Trading, Market Data, Capital Markets, Investments, Securities Trading, Market Dynamics, Risk Management, Risk Mitigation, Profit and Loss (P&L) Management, Risk Management Framework, Risk Analysis, Analytical Skills
★ 5 (13) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: PySpark, Apache Spark, Data Pipelines, Data Processing, AI Personalization, Dimensionality Reduction, OpenAI API, Data Manipulation, Pandas (Python Package), Data Transformation, Unsupervised Learning, Applied Machine Learning, Embeddings, Machine Learning
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Data Integration, Microsoft Azure, Authorization (Computing), Azure Active Directory, Event-Driven Programming, Cloud Infrastructure, Authentications, Data Storage Technologies, Cloud Storage, Disaster Recovery, Data Architecture, Cloud Computing Architecture, Database Design, Cloud Security, IT Security Architecture, Role-Based Access Control (RBAC), Application Design, Application Programming Interface (API), Application Deployment, Identity and Access Management
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Collaborative Software, Productivity Software, Telecommuting, Virtual Teams, Team Building, Organizational Skills, User Accounts, Brainstorming, Data Visualization, Business Strategy
★ 3.9 (9) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Public Key Infrastructure, IT Security Architecture, Cloud Security, Hardening, Security Engineering, Cryptographic Protocols, Infrastructure Security, Information Systems Security, System Configuration, Cryptography, Endpoint Security, Key Management, Encryption, Mobile Security
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Retrieval-Augmented Generation, Prompt Patterns, Token Optimization, Memory Management, Context Management, Document Management, Embeddings, User Interface (UI), Vector Databases, Debugging
Advanced · Course · 1 - 3 Months

Skills you'll gain: Web Components, React.js, Node.JS, JavaScript Frameworks, Web Development Tools, Frontend Performance, Front-End Web Development, Web Content, Web Development, HTML and CSS, Software Engineering
Intermediate · Guided Project · Less Than 2 Hours