
Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Beginner · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Booking (Sales), Sales Process, Stakeholder Management, Hotels and Accommodations, Client Services, Customer Inquiries
Beginner · Course · 1 - 4 Weeks

Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Intercultural Competence, Healthcare Ethics, Cultural Diversity, Public Health and Disease Prevention, Stress Management, Safety Training, Preventative Care, Injury Prevention, Occupational Health, Public Health, Safety and Security, Ethical Standards And Conduct, Adaptability, Infectious Diseases, Emergency Response, Mental Health, Planning
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Amazon S3, Amazon Web Services, AWS Identity and Access Management (IAM), Amazon DynamoDB, Cloud Security, Identity and Access Management, Cloud Computing, Cloud Computing Architecture, Relational Databases, Cloud Infrastructure, Cloud Storage, Scalability, Amazon CloudWatch, Databases, Database Management, Continuous Monitoring, Operational Databases, NoSQL
Intermediate · Course · 1 - 4 Weeks

ESSEC Business School
Skills you'll gain: Revenue Management, Hospitality Management, Digital Marketing, Data-Driven Decision-Making, Demand Generation, Hotel Operations, Asset Management, Marketing, Customer Demand Planning, Forecasting, Business Valuation, Return On Investment
Mixed · Course · 1 - 4 Weeks

University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, AI Personalization, Customer Communications Management, Persona Development, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: TCP/IP, Network Routers, Network Routing, Network Security, Network Administration, Network Protocols, Network Troubleshooting, Network Switches
Intermediate · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Travel Arrangements, Client Services, Booking (Sales), Proposal Development, Customer Service, Customer Data Management, Hospitality, Expense Management, Cost Estimation, Workflow Management, Document Management
Beginner · Course · 1 - 4 Weeks
Google Cloud
Skills you'll gain: Google Workspace, Gmail, Google Gemini, Email Automation, Service Management, Scripting, Automation, Document Management, Collaborative Software, Configuration Management, Data Sharing
Beginner · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Hospitality Management, Human Capital, Team Motivation, Hospitality, Human Resources Management and Planning, Workforce Development, Leadership Studies, Workforce Planning, Employee Training, Team Building, Talent Management, Organizational Strategy, Organizational Change
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: z/OS, Operating Systems, System Programming, Mainframe Computing, System Monitoring, Performance Tuning, System Configuration, OS Process Management, Data Storage, Capacity Management, Problem Management, Disaster Recovery, Computer Architecture, Data Access
Intermediate · Course · 1 - 3 Months