IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Microsoft
Skills you'll gain: Network Security, Network Protocols, TCP/IP, Cloud Computing, Firewall, Cloud Services, General Networking, Networking Hardware, Network Architecture, OSI Models, Microsoft Azure, Computer Networking, Network Infrastructure, Network Monitoring, Software As A Service, Virtualization
★ 4.8 (333) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Knowledge of Apple Software, User Accounts, Knowledge of Apple Hardware, User Provisioning, AI literacy, Authentications, Data Sharing
Intermediate · Course · 3 - 6 Months

Total Seminars
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Linux Servers, User Accounts, Virtual Networking, Virtualization, Linux Administration, Lightweight Directory Access Protocols, User Provisioning, Network Performance Management, Virtualization and Virtual Machines, Linux, Group Policy, Server Administration, Servers, Network Administration, Network Security, Security Management, Cybersecurity, Disaster Recovery, Large Language Modeling
Intermediate · Specialization · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Health Information Management, Security Awareness, Cloud Security, Personally Identifiable Information, Encryption, Health Informatics, Health Information Management and Medical Records, Healthcare Industry Knowledge, Health Care Procedure and Regulation, Data Security, Cyber Attacks, Medical Records, Health Technology, Information Privacy, Cloud Computing, Patient Safety
★ 4.8 (469) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Service Management, IT Service Management, Service Level, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Software Documentation, Continuous Improvement Process, Customer Support, Customer experience improvement, Incident Management, AI Enablement, Record Keeping, AI Integrations
Beginner · Course · 1 - 3 Months

Skills you'll gain: Apple Service Certification, Knowledge of Apple Software, Mac OS, User Accounts, System Support, Desktop Support, Software Installation, File Management, Network Support, Operating System Administration, System Configuration, File Systems, General Networking, Knowledge of Apple Hardware, Data Storage, Data Management, Network Administration, Remote Access Systems, Application Security, Encryption
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Professional Networking, Interviewing Skills, Technical Support, Technical Support and Services, Professional Development, Relationship Building, Help Desk Support, Professionalism, Technical Communication, Verbal Communication Skills, Follow Through, Communication Strategies, Communication
★ 4.9 (144) · Mixed · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Microsoft Windows, Operating System Administration, Command-Line Interface, Operating Systems, Desktop Support, System Configuration, Systems Administration, IT Automation, OS Process Management, General Networking, Graphical Tools
★ 4.5 (88) · Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: ServiceNow, IT Service Management, Incident Management, Release Management, Problem Management, Information Technology Infrastructure Library, Service Management, Information Technology, IT Management, Problem Solving, IT Automation, Change Management, Information Technology Operations, Automation, Workflow Management, Software Installation
★ 3.5 (6) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Change Control, IT Management, Information Technology Architecture, Service Management, Security Management, Technical Services, Infrastructure Architecture, Enterprise Architecture, Risk Management Framework, Application Deployment, IT Infrastructure, Computing Platforms
★ 4.8 (165) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, IT Management, IT Automation, Change Requests, Automation, Problem Solving, Data Integration, Design, Order Fulfillment
★ 4.3 (11) · Beginner · Course · 1 - 4 Weeks