
Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Journey Mapping, Personalized Campaigns, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Analytics, Artificial Intelligence, Generative AI, Predictive Analytics, Automation
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Debugging, Programming Principles, Program Development, Python Programming, Data Structures, Computer Programming, Computational Logic, Computer Graphics, Diagram Design, Graphical Tools
Beginner · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Revenue Management, Loyalty Programs, Forecasting, Market Dynamics, Hospitality Management, Revenue Forecasting, Marketing Channel, Hospitality, Hotels and Accommodations, Customer Retention, Cost Management, Direct Selling, Data-Driven Decision-Making, Market Analysis, Data Analysis
Beginner · Course · 1 - 4 Weeks

University of Arizona
Skills you'll gain: Customer Retention, Customer Relationship Building, Customer Service, Brand Loyalty, Employee Engagement, Customer Engagement, Organizational Leadership, Culture Transformation, Customer experience improvement, Organizational Development, Organizational Effectiveness, Customer Insights, Drive Engagement, Performance Improvement, Service Management, Value Propositions, Service Improvement, Business Strategy, Entrepreneurship, Active Listening
Mixed · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Hypertext Markup Language (HTML), Web Content Accessibility Guidelines, Web Language, Web Design, HTML and CSS, Verification And Validation, Web Design and Development, Cloud Hosting, Web Development, Front-End Web Development, Web Content, Web Development Tools, GitHub, Semantic Web, Responsive Web Design, Integrated Development Environments, Web Servers, Servers, Cascading Style Sheets (CSS), Programming Principles
Beginner · Course · 1 - 4 Weeks

University of Florida
Skills you'll gain: Sports Medicine, Coaching, Athletic Training, Pediatrics, Exercise Science, Physiology, Kinesiology, Child Development, Human Musculoskeletal System, Working With Children, Anatomy, Training Programs, Injury Prevention, Coordination, Planning
Beginner · Course · 1 - 3 Months

Skills you'll gain: Service Recovery, Customer Service, Customer experience improvement, Service Design, Customer Relationship Building, Experience Design, Brand Loyalty, Service Management, Customer experience strategy (CX), Customer Engagement, Service Level, Relationship Management, Service Improvement, Branding, Marketing Strategies, Strategic Marketing, Quality Management, Quality Improvement, Brand Management, Marketing and Public Relations
Mixed · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Benefits Administration, Compensation and Benefits, Employee Assistance Programs, Compensation Strategy, Benefits Enrollment Processes, Financial Services, Compensation Management, Insurance, Communication, Technical Communication, Administration, Tax Management, Equities, Training Programs, Payroll Tax, Program Evaluation, Investments
Beginner · Course · 1 - 3 Months
Kennesaw State University
Skills you'll gain: Customer Retention, Loyalty Programs, Brand Loyalty, Customer Advocacy, Customer Insights, Customer experience strategy (CX), Customer Engagement, Customer Relationship Building, Customer Relationship Management, Customer Success Management, Customer Analysis, Customer Service, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Strategic Marketing, Culture Transformation, Cost Reduction
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Program Evaluation, Health Equity, Data Collection, Institutional Review Board (IRB), Public Health, Research Design, Nutritional Assessment, Policy Analysis, Healthcare Ethics, Social Impact, Research, Surveys, Family Planning, Maternal Health, Statistical Analysis
Beginner · Course · 1 - 3 Months

University of Arizona
Skills you'll gain: Integrated Marketing Communications, Advertising, Advertising Campaigns, Marketing Communications, Media Strategy, Paid media, Owned Media, Customer Advocacy, Journey Mapping, Branding, Cross-Channel Marketing, Digital Media Strategy, Earned Media, Search Engine Optimization, Customer Engagement, Content Development and Management, Goal Setting, Brand Awareness, Culture, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks
University of Toronto
Skills you'll gain: Functional Design, Programming Principles, Debugging, File I/O, Software Documentation, Python Programming, Computer Programming, Program Development, Technical Documentation, Integrated Development Environments, Data Structures
Beginner · Course · 1 - 3 Months