
Skills you'll gain: User Research, User Feedback, Project Scoping, Data Presentation, Analysis, Mobile Banking, Data Collection
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Employee Surveys, Surveys, User Feedback, Security Awareness, Business Software, Data Sharing, Email Automation, Collaborative Software, Business Technologies
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Performance Review, Employee Surveys, Employee Performance Management, Meeting Facilitation, Performance Appraisal, Rapport Building, Constructive Feedback, Team Building, User Feedback, Employee Coaching, Team Performance Management, Goal Setting, Team Collaboration, Collaboration, Team Management, Discussion Facilitation, Team Leadership, Leadership and Management, Strategic Leadership, Leadership Development
Beginner · Guided Project · Less Than 2 Hours

DeepLearning.AI
Skills you'll gain: Fine-tuning, Large Language Modeling, Model Training, Model Evaluation, Reinforcement Learning, Model Optimization
Intermediate · Project · Less Than 2 Hours

Coursera
Skills you'll gain: Conversion Funnel Analysis, Process Analysis, Web Analytics, Digital Analysis, Process Optimization, Dashboard, Process Design, Customer experience improvement, Driving engagement, Consolidation, Process Improvement and Optimization, Customer Analysis, Key Performance Indicators (KPIs), Business Metrics, Data-Driven Decision-Making, Event Monitoring
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Relationship Management, Customer Engagement, Customer Communications Management, Customer Data Management, Customer Analysis, Customer Insights, Driving engagement, Digital Analysis, Customer Support, Digital Marketing, Document Management, User Feedback, Trend Analysis, Drive Engagement, Data Analysis, Analytical Skills
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Constructive Feedback, Decision Making, Recognizing Others, Peer Review, Personal Development, Self-Awareness, Growth Mindedness, Decision Intelligence, Editing, Scheduling, Leadership, Creativity, Communication, People Management
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: User Story, Kanban Principles, Agile Methodology, Agile Project Management, Productivity Software, Organizational Skills, Project Management Software, Project Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Decision Making, Driving engagement, Experience Design, Behavioral Economics, Human Factors, Interaction Design, UI/UX Strategy, User Experience, Persona (User Experience), User Centered Design, User Experience Design, Psychology, Experimentation, Design Strategies, Trustworthiness, Motivational Skills, Behavior Management, Behavioral Management, Product Management, Digital Marketing
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Constructive Feedback, Peer Review, Independent Thinking, Empathy, Rapport Building, Teamwork, Collaboration, Relationship Building, Diversity and Inclusion, Concision, Emotional Intelligence, Diversity Awareness, Communication, Social Network Analysis
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Constructive Feedback, Motivational Skills, Employee Performance Management, Performance Management, Management Training And Development, Behavioral Management, Overcoming Obstacles, Tactfulness, Communication Strategies, Creativity, Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Retention, Customer Analysis, Customer Insights, Driving engagement, Sample Size Determination, Analytics, User Research, Product Management, Trend Analysis, Statistical Inference, Data-Driven Decision-Making, Unsupervised Learning, Analysis, Statistical Hypothesis Testing, Statistical Analysis, Performance Measurement, Scikit Learn (Machine Learning Library), Strategic Decision-Making, Algorithms
Intermediate · Course · 1 - 3 Months