Skills you'll gain: AI Personalization, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Sales Strategy, Customer Analysis, Customer Relationship Management, Workflow Management, Driving engagement, Sales, Customer Insights, Customer Data Management, AI Integrations, AI literacy, Microsoft Copilot, Debugging, Data Ethics, Responsible AI, Trend Analysis

Skills you'll gain: Supply Chain, Supply Chain Management, Supply Management, Strategic Sourcing, Supply Chain Systems, Forecasting, Demand Planning, Supply Chain Planning, Materials Management, Procurement, Supplier Relationship Management, Payment Processing and Collection, Purchasing, Business Consulting, Inventory Management System, Process Improvement, Accounts Payable, Working Capital, Business Solutions, Cash Management

Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Retention, Customer Relationship Building, Brand Loyalty, Customer experience improvement, Marketing Automation, Customer Insights, Value Propositions, Portfolio Management, Data-Driven Marketing, Automation

Skills you'll gain: Procurement, Key Performance Indicators (KPIs), Organizational Structure, Supplier Relationship Management, Supplier Management, Talent Management, Organizational Effectiveness, Performance Measurement, Talent Acquisition, Procedure Development, Human Resource Policies, Cross-Functional Collaboration, Recruitment Strategies

Skills you'll gain: Working Capital, Supply Chain Management, Supply Chain, Cash Flows, Business Metrics, Blockchain, Cash Management, FinTech, Supplier Relationship Management, Accounts Payable and Receivable, Commercial Banking, Supplier Management, Payment Systems, Performance Improvement, Performance Measurement, Accounts Payable, Financial Systems, Financial Market, Finance, Emerging Technologies

Skills you'll gain: Enterprise Sales, B2B Sales, Loyalty Programs, Customer Success Management, Closing (Sales), Overcoming Objections, Contract Negotiation, Customer Retention, Selling Techniques, Procurement, Negotiation, Customer Relationship Management, Price Negotiation, Customer Relationship Management (CRM) Software, Sales Strategy, Customer experience strategy (CX), Customer Engagement, Sales Management, Sales, Stakeholder Engagement

Skills you'll gain: Strategic Partnership, Supplier Relationship Management, Supplier Management, Vendor Management, Business Relationship Management, Relationship Building, Program Implementation

Skills you'll gain: Salesforce, Contract Management, Business Reporting, Systems Integration, Customer Relationship Management (CRM) Software, Analytics, Process Design, Contract Compliance, Workflow Management, Contract Negotiation, Process Optimization, Business Process Automation, Configuration Management, Data-Driven Decision-Making, Process Development, Automation, Compliance Management

Skills you'll gain: Service Recovery, B2B Sales, Account Management, Account Strategy, Negotiation, Customer experience strategy (CX), Journey Mapping, Loyalty Programs, Customer Relationship Building, Customer Insights, Sales, Customer Retention, Emotional Intelligence, Sales Strategy, Customer experience improvement, Relationship Management, Persuasive Communication, Selling Techniques, Value Propositions, Stakeholder Management

Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales, Sales Training, Selling Techniques, Sales Support, General Sales Practices, Account Management, Communication, Negotiation

Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, Systems Integration, Control Objectives for Information and Related Technology (COBIT), Supplier Relationship Management, Supplier Performance Management, Strategic Sourcing, Culture Transformation, Process Development, Organizational Structure, Cross-Functional Collaboration, Governance, Risk Analysis, Process Improvement and Optimization, Risk Management, Continuous Improvement Process, Organizational Change, Performance Measurement, Lean Methodologies

Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Stakeholder Analysis, Request for Proposal, Procurement, Subcontracting, Strategic Prioritization, Strategic Sourcing, Contract Management, Vendor Contracts