Skills you'll gain: AI Personalization, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Sales Strategy, Customer Analysis, Customer Relationship Management, Workflow Management, Driving engagement, Sales, Customer Insights, Customer Data Management, AI Integrations, AI literacy, Microsoft Copilot, Debugging, Data Ethics, Responsible AI, Trend Analysis

Skills you'll gain: OpenAI API, Prompt Engineering, Generative AI Agents, Data Analysis, Generative AI, OpenAI, Data Visualization Software, Data Manipulation, Artificial Intelligence, Python Programming

Skills you'll gain: Sales Development, Salesforce, Campaign Management, Lead Generation, Sales Pipelines, Sales Management, Prospecting and Qualification, Sales Process, Sales Enablement, Promotions and Campaigns, Customer Relationship Management (CRM) Software, Data Entry, Data Import/Export, Email Automation, Marketing Management, Record Keeping

Skills you'll gain: Bidding, Contract Management, Procurement, Request for Proposal, Change Orders, Request For Quotation (RFQ), Contract Negotiation, Vendor Contracts, Supplier Management, Risk Management, Operational Risk, Risk Mitigation, Change Management, Financial Controls, Prospecting and Qualification, Order Delivery, Arbitration, Scheduling, Shipping and Receiving

Skills you'll gain: AI Enablement, Business Technologies, Complex Problem Solving, AI Product Strategy, Competitive Intelligence, Digital Transformation, Technology Strategies, Case Studies, Artificial Intelligence and Machine Learning (AI/ML), AI Integrations, B2B Sales

Skills you'll gain: Financial Statements, Financial Statement Analysis, Variance Analysis, Dashboard Creation, Resource Utilization, Financial Analysis, Project Finance, Dashboard, Financial Data, Financial Forecasting, Budget Management, Cash Flow Forecasting, Financial Modeling, Capital Budgeting, Microsoft Excel, Budgeting, Competitive Analysis, Business Valuation, Data-Driven Decision-Making, Risk Analysis

Skills you'll gain: Agentic Workflows, Generative AI Agents, Agentic systems, AI Workflows, Responsible AI, Artificial Intelligence, AI Security, AI Product Strategy, Technical Communication, Automation, Workflow Management, Risk Analysis, Business Workflow Analysis, Process Mapping, Governance, Performance Metric

Skills you'll gain: Dashboard, Pivot Tables And Charts, Dashboard Creation, Excel Formulas, Statistical Analysis, Microsoft Excel, Excel Macros, Data Visualization, Performance Analysis, Key Performance Indicators (KPIs), Spreadsheet Software, People Analytics, Data Presentation, Human Resource Strategy, Business Analytics, Performance Measurement, Financial Analysis, Interactive Data Visualization, Trend Analysis, Human Resources

Skills you'll gain: Benchmarking, Six Sigma Methodology, Team Leadership, Team Management, Lean Six Sigma, Logistics, Team Building, Organizational Effectiveness, Organizational Change, Management Training And Development, Team Motivation, Business Leadership, Organizational Strategy, Quality Improvement, Conflict Management, Change Management, Project Management, Leadership, Process Improvement, Performance Measurement

Skills you'll gain: Growth Strategies, Business Valuation, Gross Profit, Investments, Competitive Analysis, Financial Statement Analysis, Financial Analysis, Business Metrics, Income Statement, Investment Management, Portfolio Risk, Market Trend, Market Dynamics, Market Opportunities, Financial Forecasting, Risk Management

Skills you'll gain: HubSpot CRM, Sales Management, Service Level Agreement, Sales Process, Workflow Management, Prospecting and Qualification, Inside Sales, Dashboard, Service Level, Management Reporting, Email Marketing, Performance Metric, Key Performance Indicators (KPIs), Prioritization, Auditing

Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Continuous Improvement Process, Customer Inquiries, Cybersecurity, Process Improvement, Client Services, Incident Management, Quality Improvement, Desktop Support, Operating Systems, Computer Hardware, Technical Support, Operating System Administration, Technical Support and Services, Digital Transformation