Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.
Skills you'll gain: Customer Service, Customer experience improvement, Customer Engagement, Customer Analysis, Customer Retention, Facebook, Customer Insights, Goal Setting, Google Sheets, Marketing, Purchasing, Communication, Business
Beginner · Guided Project · Less Than 2 Hours

Banco Interamericano de Desarrollo
Skills you'll gain: Digital Transformation, Production Process, Manufacturing Operations, digital literacy, Manufacturing and Production, Sustainable Technologies, Business Transformation, Sustainable Development, Manufacturing Processes, Sustainable Business, Operational Efficiency, Business Technologies, Corporate Sustainability, Technology Roadmaps, Needs Assessment, Technology Solutions, Market Opportunities
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Virtual Environment, Canva (Software), Color Theory, Graphical Tools, Color Matching, Design, Education Software and Technology, Creative Design, Design Elements And Principles, Design Software, Graphic and Visual Design Software, Graphic and Visual Design, Graphic Design, Content Creation, Marketing
★ 4.8 (15) · Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, Customer Support, Call Center Experience, Customer Service, Customer Analysis, Customer Insights, Automation, AI literacy, Artificial Intelligence, Law, Regulation, and Compliance, AI Integrations
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard, Return On Investment, HubSpot CRM, Marketing Effectiveness, Marketing Analytics, User Accounts, User Provisioning, Marketing, Identity and Access Management, Business Strategy, Business
Beginner · Guided Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: Kaizen Methodology, Sprint Planning, Quality Improvement, Process Improvement, DevOps, Technology Roadmaps, User Story, Initiative and Leadership, Scalability, Innovation, Organizational Development, Continuous Deployment, Performance Metric, CI/CD, Continuous Integration, Capacity Planning, Coordinating, Meeting Facilitation, Dependency Analysis, Goal Setting
★ 3.8 (12) · Beginner · Specialization · 1 - 3 Months

Arizona State University
Skills you'll gain: Strategic Thinking, Critical Thinking and Problem Solving, Strategic Decision-Making, Planning, Case Studies, Contingency Planning, Organizational Strategy, Complex Problem Solving, Proactivity, Data-Driven Decision-Making, Forecasting, Business Strategies, Data Literacy, Analysis, Trend Analysis, Critical Thinking, Logical Reasoning, Dealing With Ambiguity, Risk Analysis, Decision Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Hedge Accounting, Fund Accounting, Risk Analysis, Investment Management, Operational Analysis, Risk Management, Private Equity, Accounting, Business Risk Management, Investments, Capital Markets, Financial Market, Finance, Organizational Structure, Analytical Skills, Performance Measurement, Performance Analysis
★ 4.9 (18) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Service Level Agreement, Contract Review, Vendor Contracts, Supplier Management, Service Level, Contract Management, Supplier Risk Management, Performance Measurement, Billing & Invoicing, Risk Mitigation
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Hospital Experience, Patient-centered Care, Health Informatics, Patient Advocacy, Healthcare Industry Knowledge, Health Technology, Analytics, Data Analysis, Predictive Analytics, Data Literacy, Health Disparities, Innovation, Data Collection, Big Data, Data-Driven Decision-Making, Data Management, Decision Support Systems, Social Determinants Of Health, Predictive Modeling
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Health Disparities, Psychiatry, Community Mental Health Services, Mental Health Diseases and Disorders, Social Determinants Of Health, Mental Health Therapies, Clinical Psychology, Mental and Behavioral Health, Trauma Care, Rapport Building, Psychotherapy, Mental Health, Pharmacotherapy, Driving engagement, Research
★ 4.6 (22) · Intermediate · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Operations Research, Mathematical Modeling, Business Modeling, Business Analytics, Analytics, Process Optimization, Data-Driven Decision-Making, Model Optimization, Microsoft Excel, Decision Making, Excel Formulas, Spreadsheet Software, Graphing
★ 4.7 (91) · Beginner · Course · 1 - 4 Weeks