
Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer experience improvement, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Marketing Strategies, Market Research, Strategic Marketing, Marketing Management, Marketing Analytics, Market Intelligence, Data-Driven Decision-Making, Customer Insights, Consumer Behaviour, Target Market, A/B Testing, Digital Marketing, Statistical Hypothesis Testing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Talent Pipelining, Talent Management, Employee Engagement, Employee Retention, Talent Acquisition, Human Resources, Human Resource Strategy, Talent Recruitment, Talent Sourcing, Workforce Development, People Development, Recruitment, Recruitment Strategies, HR Tech, Strategic Sourcing, Diversity and Inclusion, Analytics
Intermediate · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Negotiation, Conflict Management, Communication, Contingency Planning, Active Listening, Strategic Thinking, Planning, Empathy, Research, Analysis, Goal Setting
Beginner · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Labor Law, Labor Relations, Labor Compliance, Case Studies, Compensation Analysis, Benefits Administration, Regulation and Legal Compliance, Workforce Management, Case Law
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Strategic Decision-Making, Business Acumen, Competitive Analysis, Sales Strategy, Strategic Thinking, Business Strategy, Market Trend, Market Analysis, Business Marketing, Financial Acumen, Strategic Marketing, Market Intelligence, Trend Analysis, Leadership, Business, Business Management, Financial Analysis, Marketing Strategies, Business Metrics, Market Dynamics
Beginner · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Design Thinking, Innovation, Business Solutions, Human Centered Design, Problem Solving, Case Studies, Brainstorming, Team Oriented, User Research, Ideation, User Centered Design, Creativity
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Active Listening, Non-Verbal Communication, Social Skills, Cultural Sensitivity, Interpersonal Communications, Emotional Intelligence, Conflict Management, Rapport Building, Professionalism, Empathy, Cultural Diversity, Collaboration, Teamwork, Communication Strategies, Virtual Teams, Communication, Digital Communications, Adaptability
Intermediate · Course · 1 - 4 Weeks

Xi'an Jiaotong University
Skills you'll gain: Programming Principles, C# (Programming Language), UI Components, Microsoft Windows, User Interface (UI), Computer Graphics, File Management, Graphical Tools, Event-Driven Programming, Application Design, Application Development, Development Environment
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Deployment, Object-Relational Mapping, Application Frameworks, Full-Stack Web Development, Software Configuration Management, Application Design, Development Environment, Microsoft Visual Studio, User Interface (UI), Microsoft Development Tools, Application Development, Authorization (Computing), HTML and CSS, Maintainability, Data Modeling, Data Migration, Data Mapping, Business Logic, Web Servers, Debugging
Intermediate · Specialization · 3 - 6 Months

University of Geneva
Skills you'll gain: Innovation, Media and Communications, Digital Transformation, Journalism, Digital Media Strategy, Business Technologies, Ethical Standards And Conduct, Social Sciences, Economics, Emerging Technologies, Telecommunications, Communication, Financial Statement Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Performance Measurement, Workflow Management, Business Process Improvement, Performance Improvement, Business Process, Process Optimization, Process Analysis, Continuous Improvement Process, Service Improvement, Key Performance Indicators (KPIs), Process Mapping, Automation, Organizational Skills, Change Management, Stakeholder Engagement
Beginner · Course · 1 - 4 Weeks