• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Log In
Join for Free
  • Browse
  • It Service Management

Results for "it service management"


  • Status: Free Trial
    Free Trial
    L

    LearnQuest

    Incident Management and Continuous Improvement

    Skills you'll gain: Incident Management, Incident Response, Security Management, Computer Security Incident Management, Continuous Monitoring, Infrastructure Security, Cybersecurity, Cyber Security Policies, Telecommuting, Threat Modeling, Cyber Security Strategy, Security Controls, Security Strategy, Problem Management, Security Awareness, Employee Engagement

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Essentials of Management and Strategic Planning

    Skills you'll gain: Business Strategy, Organizational Leadership, Business Planning, Accountability, Business Management, Leadership and Management, Management Training And Development, Team Leadership, Business Leadership, Strategic Planning, Business, Competitive Analysis, Strategic Thinking, Corporate Strategy, Leadership Development, Business Administration, Strategic Leadership, Organizational Strategy, Employee Coaching, People Development

    4.7
    Rating, 4.7 out of 5 stars
    ·
    393 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Macquarie University

    Strategising: Management for Global Competitive Advantage

    Skills you'll gain: Business Strategy, Design Thinking, Supply Chain, Strategic Thinking, Supply Chain Planning, Business Ethics, Supply Chain Management, Corporate Sustainability, Sustainable Business, Customer Analysis, Emerging Technologies, Strategic Marketing, Growth Strategies, Strategic Sourcing, Corporate Strategy, Environmental Social And Corporate Governance (ESG), Competitive Analysis, Sustainable Development, Digital Transformation, Innovation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.5K reviews

    Beginner · Specialization · 3 - 6 Months

  • P

    Packt

    Kanban for Software Project Management

    Skills you'll gain: Kanban Principles, Workflow Management, Agile Software Development, Sprint Planning, Agile Project Management, Project Estimation, Agile Methodology, Project Management Software, Estimation, Process Optimization, Backlogs, User Story, Process Improvement, Resource Utilization

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Strategic Management Case Study: Analyze & Apply

    Skills you'll gain: Organizational Strategy, Strategic Leadership, Business Strategy, Business Planning, Operations, Financial Forecasting, Organizational Change, Sales Strategy, Revenue Management, Financial Analysis, Business Modeling, Business Transformation, Financial Planning, Profit and Loss (P&L) Management

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    I

    IE Business School

    Marketing Management Essentials: Market Analysis

    Skills you'll gain: Market Opportunities, Market Analysis, Competitive Analysis, Marketing Management, Market Intelligence, Strategic Decision-Making, Customer Analysis, Marketing Strategies, Marketing, Marketing Planning, Strategic Thinking, Business Strategy, Analysis, Business Analysis, Strategic Planning

    4.6
    Rating, 4.6 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Project Management Foundations, Initiation, and Planning

    Skills you'll gain: Earned Value Management, Stakeholder Engagement, Project Management Institute (PMI) Methodology, Project Planning, Stakeholder Management, Team Leadership, Project Management, Project Management Life Cycle, Project Scoping, Project Documentation, Project Schedules, Agile Project Management, Quality Management, Work Breakdown Structure, Risk Management, Cost Management, Decision Making

    4.7
    Rating, 4.7 out of 5 stars
    ·
    546 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    B

    Board Infinity

    Generative AI in HR - Impact and Application of Gen AI

    Skills you'll gain: Responsible AI, Employee Engagement, Human Resources, Generative AI, Data Ethics, Talent Acquisition, Human Resource Strategy, Recruitment, Trend Analysis, Employee Training, Employee Retention, Data-Driven Decision-Making, Workforce Development, Workforce Planning

    4.3
    Rating, 4.3 out of 5 stars
    ·
    245 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    B

    Board Infinity

    Advanced vSphere Management and Features

    Skills you'll gain: VMware ESX Servers, Role-Based Access Control (RBAC), Virtual Local Area Network (VLAN), Virtual Machines, Virtualization, Performance Tuning, Network Switches, Network Administration, Network Troubleshooting, Infrastructure Security, Data Storage Technologies, Patch Management, System Monitoring, Capacity Management

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    C

    Coursera

    Well Being & Self Care: for Physical and Mental Health

    Skills you'll gain: Stress Management, Mindfulness, Growth Mindedness, Behavioral Health, Personal Development, Health And Wellness Coaching, Self-Motivation, Self-Awareness, Mental Health, Resilience, Behavior Management, Goal Setting

    4.9
    Rating, 4.9 out of 5 stars
    ·
    61 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    P

    Politecnico di Milano

    Fundamentals of financial and management accounting

    Skills you'll gain: Financial Statements, Financial Statement Analysis, Accounting, Financial Reporting, Management Accounting, Financial Accounting, Financial Analysis, Balance Sheet, Capital Budgeting, Cost Accounting, Income Statement, Profit and Loss (P&L) Management, Cost Management, Operating Cost, Cash Flows, Capital Expenditure, Decision Making

    4.7
    Rating, 4.7 out of 5 stars
    ·
    744 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    PMP Exam Prep: Project Management Principles

    Skills you'll gain: Project Management, Project Management Institute (PMI) Methodology, Project Controls, Agile Project Management, Milestones (Project Management), Project Schedules, Program Management, Stakeholder Management, Project Documentation, Product Management, Stakeholder Engagement, Stakeholder Communications, Engineering Documentation

    4.5
    Rating, 4.5 out of 5 stars
    ·
    58 reviews

    Beginner · Course · 1 - 3 Months

Searches related to it service management

it service management: career guide
itsm foundations: optimizing it service management
itil v4 introduction to service management concept
itil v4 details of four dimensions of service management
1…616263…834

In summary, here are 10 of our most popular it service management courses

  • Incident Management and Continuous Improvement: LearnQuest
  • Essentials of Management and Strategic Planning: University of California, Irvine
  • Strategising: Management for Global Competitive Advantage: Macquarie University
  • Kanban for Software Project Management: Packt
  • Strategic Management Case Study: Analyze & Apply: EDUCBA
  • Marketing Management Essentials: Market Analysis: IE Business School
  • Project Management Foundations, Initiation, and Planning: SkillUp
  • Generative AI in HR - Impact and Application of Gen AI: Board Infinity
  • Advanced vSphere Management and Features: Board Infinity
  • Well Being & Self Care: for Physical and Mental Health: Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2025 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok