• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Engagement

Results for "customer engagement"


  • U

    University of California, Irvine

    Virtual Teacher

    Skills you'll gain: Peer Review, Instructional Design, Instructional and Curriculum Design, Education Software and Technology, Drive Engagement, Instructing, Parent Communication, Instructional Strategies, Student Engagement, Learning Management Systems, Student Support and Services, Course Development, Collaborative Software, Pedagogy, Digital pedagogy, Teaching, AI Personalization, Data Management, Collaboration, Planning

    4.6 stars, 2.4K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.6 (2.4K) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • S

    Skillshare

    Social Media Success: Video Storytelling on YouTube & Beyond

    Skills you'll gain: Video Editing, Content Performance Analysis, Social Media Content, Video Production, Content Creation, Storytelling, Photo/Video Production and Technology, Social Media Strategy, Media Production, Social Media, Videography, Post-Production, Target Audience, Digital Publishing, Instagram, Performance Analysis, Driving engagement, Visual Storytelling, Ideation, Content Development and Management

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • P

    Packt

    AI Product Manager Skills for Agile - AI Product Management

    Skills you'll gain: AI Product Strategy, Prompt Engineering, Product Roadmaps, Prompt Engineering Tools, Persona (User Experience), Competitive Analysis, Sprint Planning, Agile Product Development, Backlogs, Persona Development, Market Opportunities, Product Management, Product Strategy, Jira (Software), User Story, Market Analysis, Agile Methodology, Product Planning, AI Enablement, Product Requirements

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
  • T

    The University of Sydney

    Academic Skills for University Success: Capstone

    Skills you'll gain: Critical Thinking, Research, Problem Solving, Critical Thinking and Problem Solving, Oral Comprehension, Ethical Standards And Conduct, English Language, Research Methodologies, Verbal Communication Skills, Higher Education, Personal Integrity, Writing, Creative Problem-Solving, Research Reports, Brainstorming, Planning

    4.9 stars, 1.9K reviews, Mixed, Course, 1 - 3 Months

    ★ 4.9 (1.9K) · Mixed · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • P

    Pearson

    Marketing

    Skills you'll gain: Marketing, Target Market, Target Audience, Marketing Management, Strategic Marketing, Product Planning, Product Strategy, Promotional Strategies, Product Marketing, New Product Development, Market Research, Product Lifecycle Management, Global Marketing, Product Promotion, Marketing Planning, Business Marketing, Brand Marketing, Product Management, Consumer Behaviour, Branding

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • H

    HRCI

    HRCI Professional in Human Resources

    Skills you'll gain: Succession Planning, Human Resources, Compensation Analysis, Training and Development, Adult Learning Principles, Performance Improvement, Quality Improvement, Human Resource Strategy, Employee Retention, Workforce Planning, Workforce Development, Governance, Employee Coaching, Workplace inclusivity, Labor Compliance, Employee Relations, Human Resources Management and Planning, Labor Relations, Human Resource Policies, Labor Law

    5 stars, 10 reviews, Intermediate, Professional Certificate, 3 - 6 Months

    ★ 5 (10) · Intermediate · Professional Certificate · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • I

    IESE Business School

    La gestión de personas y equipos

    Skills you'll gain: People Management, Team Performance Management, Leadership Development, Team Management, Organizational Leadership, Team Motivation, Team Building, Performance Measurement, Culture Transformation, Leadership and Management, Industrial and Organizational Psychology, People Development, Leadership, Employee Engagement, Culture, Conflict Management, Persona (User Experience)

    4.8 stars, 1.5K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (1.5K) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • M

    Microsoft

    End-to-End QA Testing Cycle

    Skills you'll gain: Test Script Development, Test Automation, Test Tools, Test Case, Test Planning, Software Quality Assurance, Software Testing, Quality Assurance, API Testing, Test Execution Engine, Software Quality (SQA/SQC), Release Management, Jira (Software), Technical Communication, Quality Assurance and Control, User Story, Data Validation, GitHub, Performance Testing, Postman API Platform

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • P

    Packt

    PSM II Scrum Master Certification - Advanced Preparation

    Skills you'll gain: Backlogs, Continuous Delivery, Scrum (Software Development), Product Development, Continuous Deployment, Scaled Agile Framework, Continuous Integration, Agile Product Development, People Development, Product Requirements, User Story, Sprint Planning, Performance Measurement, Sprint Retrospectives, Product Roadmaps, Agile Software Development, People Management, Agile Methodology, Agile Project Management, Product Management

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
  • A

    Amazon Web Services

    Data, Forecasting, and Performance Analysis

    Skills you'll gain: Business Intelligence, Data Literacy, Forecasting, Supply Chain Management, Demand Planning, Data Analysis, Dashboard, Supply Chain, Customer Demand Planning, Decision Intelligence, Supply Chain Planning, Supply Chain Systems, Operational Analysis, Inventory and Warehousing, Financial Forecasting, Operational Performance Management, Variance Analysis, Revenue Forecasting, Performance Measurement, Operating Cost

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • I

    IBM

    ETL and Data Pipelines with Shell, Airflow and Kafka

    Skills you'll gain: Data Pipelines, Apache Kafka, Apache Airflow, Data Transformation, Extract, Transform, Load, Data Processing, Data Integration, Data Warehousing, Data Cleansing, Data Lakes, Data Mart, Performance Tuning, Shell Script, Bash (Scripting Language), Command-Line Interface

    4.5 stars, 464 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.5 (464) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • E

    EDUCBA

    ETL and Data Warehousing: SSIS, CloverETL, and Azure

    Skills you'll gain: SQL Server Integration Services (SSIS), Azure Synapse Analytics, Data Mapping, Data Warehousing, Extract, Transform, Load, Data Validation, Power BI, Data Architecture, Workflow Management, Data Transformation, Data Visualization Software, Data Management, Data Integration, Business Intelligence, Warehousing, Apache Spark, SQL, Analytics, Data Pipelines, Apache

    4.8 stars, 85 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.8 (85) · Beginner · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
1…636465…398

In summary, here are 10 of our most popular customer engagement courses

  • Virtual Teacher: University of California, Irvine
  • Social Media Success: Video Storytelling on YouTube & Beyond: Skillshare
  • AI Product Manager Skills for Agile - AI Product Management: Packt
  • Academic Skills for University Success: Capstone: The University of Sydney
  • Marketing: Pearson
  • HRCI Professional in Human Resources: HRCI
  • La gestión de personas y equipos: IESE Business School
  • End-to-End QA Testing Cycle: Microsoft
  • PSM II Scrum Master Certification - Advanced Preparation: Packt
  • Data, Forecasting, and Performance Analysis: Amazon Web Services

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok