Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Goodwill Industries International
Skills you'll gain: Constructive Feedback, Interviewing Skills, Communication, Coaching, Accountability, Virtual Teams, Professional Development, Client Support, Diversity Equity and Inclusion Initiatives, Trustworthiness, Workforce Development, Recruitment, Ethical Standards And Conduct, Client Services, Relationship Management, Talent Pipelining, Rapport Building, Telecommuting, Needs Assessment, Employee Onboarding
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Hugging Face
Skills you'll gain: Multimodal Prompts, Model Context Protocol, Hugging Face, AI Workflows, LLM Application, Agentic Workflows, Retrieval-Augmented Generation, Generative AI, Responsible AI, Vision Transformer (ViT), Agentic systems, AI Security, Large Language Modeling, Generative AI Agents, Model Deployment, Prompt Engineering, Image Analysis, Computer Vision, Fine-tuning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Risk Modeling, Risk Analysis, Strategic Decision-Making, Strategic Thinking, Operational Risk, Credit Risk, Financial Modeling, Risk Management, Portfolio Risk, Corporate Strategy, Financial Analysis, Analysis, Finance, Business, Decision Making, Banking, Statistics, Probability, Environment, Design
Beginner · Specialization · 3 - 6 Months

Digital Marketing Institute
Skills you'll gain: Content Scheduling, Meta Ads Manager, Social Media Marketing, Social Media, Social Media Content, Social Media Strategy, Social Media Management, Digital Media Strategy, Facebook, Content Marketing, Instagram, Social Media Analytics, LinkedIn, Digital Marketing, Marketing, Content Performance Analysis, Digital Marketing Campaigns, Campaign Management, Social Media Campaigns, Target Audience
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Business Intelligence, Excel Macros, Pandas (Python Package), Prompt Engineering, Forecasting, Data Storytelling, Time Series Analysis and Forecasting, Regression Analysis, Data Quality, Responsible AI, ChatGPT, Microsoft Excel, Data Analysis, Report Writing, Interactive Data Visualization, Data Modeling, Generative AI, Data Visualization, Exploratory Data Analysis, Statistical Analysis
Intermediate · Specialization · 3 - 6 Months

Rutgers the State University of New Jersey
Skills you'll gain: Competitive Analysis, Supply Chain, Supply Chain Systems, Market Opportunities, Supply Chain Management, Market Share, Benchmarking, Transportation, Supply Chain, and Logistics, Customer Analysis, Supply Chain Planning, Customer experience improvement, Customer experience strategy (CX), Inventory and Warehousing, Analytics, Financial Analysis, Inventory Management System, Inventory Control, Financial Data, Data Analysis, Cost Estimation
Beginner · Course · 1 - 4 Weeks

Sage Publications
Skills you'll gain: Strategic Decision-Making, Organizational Strategy, Strategic Leadership, Corporate Strategy, Strategic Thinking, Business Leadership, Business Transformation, Business Strategy, Strategic Planning, Entrepreneurship, Organizational Development, Organizational Change, Innovation, New Business Development, Organizational Effectiveness, Strategic Partnership, Business Modeling, Business Management, Strategic Marketing, Strategic Communication
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Value Propositions, Strategic Thinking, Target Market, Strategic Decision-Making, Product Marketing, Go To Market Strategy, Strategic Marketing, Data-Driven Marketing, Marketing Planning, Content Performance Analysis, Content Marketing, Competitive Analysis, Marketing Strategy and Techniques, Brand Strategy, Product Strategy, Constructive Feedback, Campaign Planning, Content Strategy, Copywriting, Target Audience
Intermediate · Specialization · 3 - 6 Months

University at Buffalo
Skills you'll gain: Personal protective equipment, Environmental Regulations, Safety Training, Occupational Safety and Health Administration (OSHA), Safety Standards, Occupational Health, Hazard Communication (HazCom), Environment Health And Safety, Health And Safety Standards, Accident Prevention, Injury Prevention, Fire And Life Safety, First Aid
Beginner · Course · 1 - 4 Weeks
Madecraft
Skills you'll gain: Business Analytics, Analytics, Data Analysis, Dashboard Creation, Dashboard, Business Intelligence, Marketing Analytics, Analytical Skills, Analysis, Data-Driven Decision-Making, Data Presentation, Excel Formulas, Data Literacy, Data Visualization, Business Analysis, Microsoft Excel, Predictive Analytics, Key Performance Indicators (KPIs), Descriptive Analytics, Statistical Reporting
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Manipulation, Data Wrangling, Data Transformation, Time Series Analysis and Forecasting, Data Processing, Pivot Tables And Charts, Text Mining, Data Integration, Data Structures, Analysis, Data Cleansing, Data Preprocessing, Performance Tuning
Advanced · Course · 1 - 3 Months

Coursera
Skills you'll gain: Search Engine Optimization, Search Engine Marketing, Web Analytics, Content Optimization, Keyword Research, Content Performance Analysis, Digital Analysis, Marketing Analytics, Content Strategy, Strategic Prioritization, Business Metrics, Prioritization, Content Development and Management, Competitive Analysis, Gap Analysis, Market Opportunities, Applied Machine Learning
Beginner · Course · 1 - 4 Weeks