
Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Retail Sales, Verbal Communication Skills, Service Recovery
Intermediate · Course · 1 - 4 Weeks

Alfaisal University | KLD
Skills you'll gain: Overcoming Objections, Selling Techniques, Negotiation, Closing (Sales), General Sales Practices, Sales, Sales Process, Direct Selling, Product Knowledge, Communication, Oral Expression, Verbal Communication Skills, Rapport Building, Personalized Service, Customer Analysis, Greeting Customers, Customer Insights, Customer Service, Customer Engagement, Product Promotion
Beginner · Course · 1 - 4 Weeks

MedCerts
Skills you'll gain: Medical Practice Management Software, Copayment Collection and Processing, Information Management, Patient Flow, ICD Coding (ICD-9/ICD-10), Clinical Documentation, Care Coordination
Beginner · Course · 1 - 3 Months

University at Buffalo
Skills you'll gain: Governance, Peer Review, Strategic Planning, Performance Measurement, Performance Review, Organizational Strategy, Strategic Leadership, Performance Management, Organizational Effectiveness, Performance Analysis, Resource Management, Governance Risk Management and Compliance, Fundraising, Resource Allocation, Case Studies, Leadership, Team Leadership, Analysis, Risk Management, Due Diligence
Beginner · Course · 1 - 3 Months

SkillUp
Skills you'll gain: Machine Learning Methods, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Healthcare Industry Knowledge, Model Training, Health Disparities, Clinical Informatics, Artificial Intelligence, Health Informatics, Artificial Intelligence and Machine Learning (AI/ML), AI Security, Model Evaluation, Health Technology, Health Policy, Decision Intelligence, AI Integrations, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Customer Service, LLM Application, Product Support, Operational Efficiency, Automation
Beginner · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Cashiering, Transaction Processing, Retail Sales, Retail Store Operations, Team Oriented, Customer Inquiries, Customer Service, Data Entry, Cash Handling, Customer Relationship Building, Point of Sale, E-Commerce, Customer Data Management, Accident Reporting, Payment Systems, Cross-Functional Collaboration, Payment Processing and Collection, Record Keeping, Time Management, Social Media
Beginner · Course · 1 - 3 Months

Empower School of Health
Skills you'll gain: Health Technology, Healthcare Ethics, Data Ethics, Telehealth, Medical Privacy, Responsible AI, Law, Regulation, and Compliance, Emerging Technologies, Health Informatics, Digital Transformation, Health Information Management, Health Systems, Health Disparities, Health Care Procedure and Regulation, Health Equity, Information Privacy, Blockchain, Cloud Storage, Robotic Process Automation, Artificial Intelligence and Machine Learning (AI/ML)
Intermediate · Specialization · 1 - 3 Months
Anthropic
Skills you'll gain: Prompt Engineering, Prompt Patterns, Delegation Skills, Generative AI, Responsible AI, AI literacy, Anthropic Claude, Context Engineering, Artificial Intelligence, Decision Intelligence, Ethical Standards And Conduct, Due Diligence, Communication
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Medication Therapy Management, Pharmacotherapy, Pharmacology, Medical Prescription, Patient Education And Counseling, Pharmaceuticals, Clinical Pharmacy, Patient Education and Support, Drug Development, Value-Based Care, Utilization Management, Health Policy, Clinical Research, Patient Safety, Research Design, Epidemiology
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Digital Transformation, Patient Education and Support, Microsoft Azure, Collaborative Software, Health Technology, Patient Communication, Generative AI, Microsoft Teams, Data Ethics, Health Informatics, Healthcare Ethics, Medical Privacy, Care Coordination, Cloud Computing Architecture, Cloud Computing, Cloud Security, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Cloud Infrastructure, Patient-centered Care
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Interoperability, Medical Privacy, Clinical Data Management, Data Cleansing, Data Preprocessing, Health Informatics, Feature Engineering, Data Transformation, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Data Quality, ICD Coding (ICD-9/ICD-10), Data Processing, Health Care, Health Information Management, Data Integration, Medical Records, Medical Coding, Data Validation, Electronic Medical Record, Machine Learning
Intermediate · Course · 1 - 4 Weeks