Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Pontificia Universidad Católica de Chile
Skills you'll gain: Organizational Change, Organizational Development, Organizational Strategy, Organizational Structure, Change Management, Business Transformation, Political Sciences, Innovation, Strategic Thinking, Strategic Decision-Making, Knowledge Transfer, Competitive Analysis, Decision Making, Persona (User Experience)
Mixed · Course · 1 - 3 Months

ESSEC Business School
Skills you'll gain: Negotiation, Price Negotiation, Communication, Diplomacy, Conflict Management, Relationship Building, Influencing, Selling Techniques, Value Propositions, Overcoming Objections, Relationship Management, Behavioral Economics, Prioritization
Beginner · Course · 1 - 3 Months
University of Leeds
Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Engineering Management, Scope Management, Risk Management, Project Finance, Project Scoping, Program Management, Project Portfolio Management, Stakeholder Analysis, Project Risk Management, Risk Management Framework, Project Management, Governance, Project Management Life Cycle, Project Performance, Risk Mitigation, Risk Analysis, Contract Management, Financial Analysis
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Sales Strategy, Sales Process, AI Personalization, Proposal Writing, Sales Enablement, Sales Presentations, Responsible AI, Lead Generation, Sales Development, Data Visualization, Competitive Analysis, Prospecting and Qualification, Inside Sales, Microsoft Copilot, Sales Prospecting, Customer Relationship Management (CRM) Software, Generative AI, B2B Sales, Data-Driven Decision-Making
Intermediate · Specialization · 1 - 3 Months
University of Michigan
Skills you'll gain: Financial Statements, Financial Accounting, Financial Statement Analysis, Accounting, General Accounting, Generally Accepted Accounting Principles (GAAP), Fixed Asset, Revenue Management, Equities, Decision Making
Intermediate · Course · 1 - 3 Months

University of Cape Town
Skills you'll gain: Disabilities, Visual Impairment Education, Developmental Disabilities, Special Education, Education and Training, Instructional Strategies, Student Support and Services, Teaching, Social Justice, Pedagogy, Differentiated Instruction, Instructional Design, Diversity Equity and Inclusion Initiatives, Diversity Awareness, Curriculum Development, Working With Children, Child Welfare
Beginner · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon Web Services, Web Applications, Cloud Services, Amazon Elastic Compute Cloud, Cloud Solutions, Information Technology, Cloud Computing, Public Cloud, Network Protocols, IT Infrastructure, Computer Systems, Amazon S3, Web Development, General Networking, Network Security, Web Servers, Operating Systems, Servers, Data Analysis, Project Management
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Succession Planning, Performance Appraisal, Responsible AI, Culture Transformation, Human Resource Strategy, Intercultural Competence, Applicant Tracking Systems, Performance Review, Employee Engagement, Strategic Leadership, Conflict Management, Business Transformation, Employee Retention, Compensation Management, Performance Management, Generative AI, Employee Onboarding, Recruitment, Change Management, Data-Driven Decision-Making
Intermediate · Specialization · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Marketing Planning, Marketing, Strategic Marketing, Marketing Strategies, Marketing Management, Branding, Marketing Strategy and Techniques, Marketing Effectiveness, Consumer Behaviour, Brand Strategy, Brand Marketing, Brand Management, Product Planning, Product Marketing, Value Propositions, Market Analysis, Target Market, Competitive Analysis, Brand Awareness, Market Research
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Customer Engagement, Customer Retention, Customer Relationship Building, Relationship Management, Customer Communications Management, Customer Service, Customer Relationship Management, Customer Analysis, Customer experience improvement, Driving engagement, Emotional Intelligence, Account Management, Customer Complaint Resolution, AI Personalization, Writing, Communication Planning, Communication, Business Metrics, System Implementation
Beginner · Course · 1 - 3 Months

Sage Publications
Skills you'll gain: Patient Communication, Professionalism, Interpersonal Communications, Diversity Awareness, Leadership, Workplace inclusivity, Telehealth, Communication Strategies, Decision Making, Patient-centered Care, Communication, Verbal Communication Skills, Disabilities, Empathy, Nursing and Patient Care, Self-Awareness, Nursing Practices, Health Care, Nursing, Health Care Procedure and Regulation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Stress Management, Self-Awareness, Professionalism, Communication, Telephone Skills, Interviewing Skills, Interpersonal Communications, Social Skills, Leadership Development, Conflict Management, Rapport Building, Growth Mindedness, Self-Motivation, Verbal Communication Skills, Communication Strategies, Personal Development, Industrial and Organizational Psychology, Personal Attributes, Professional Development, Decision Making
Beginner · Specialization · 3 - 6 Months