
Skills you'll gain: Sales Presentation, Overcoming Objections, Selling Techniques, Sales Presentations, Value Propositions, Closing (Sales), General Sales Practices, Sales Training, Sales, Sales Process, Oral Expression, Persuasive Communication, Verbal Communication Skills, Influencing, Negotiation, Communication, Consumer Behaviour, Public Speaking, Interviewing Skills, Rapport Building
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Statistical Process Controls, Kaizen Methodology, Customer Relationship Management, Six Sigma Methodology, Quality Management, Lean Methodologies, Quality Monitoring, Continuous Quality Improvement (CQI), Quality Management Systems, Continuous Improvement Process, Operational Excellence, Quality Improvement, Process Improvement, Lean Six Sigma, Customer experience strategy (CX), Quality Control, Supplier Quality Management, Production Management, Product Quality (QA/QC), Change Management
★ 4.8 (90) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Engagement, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Telephone Skills, Customer Support, Professionalism, Verbal Communication Skills, Active Listening, Communication
★ 4.8 (68) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Customer Service, LLM Application, Product Support, Operational Efficiency, Automation
★ 3.9 (9) · Beginner · Course · 1 - 4 Weeks

University of Virginia Darden School Foundation
Skills you'll gain: Marketing Planning, Marketing Strategies, Design Thinking, AI Product Strategy, Strategic Marketing, Customer experience strategy (CX), Marketing Management, Marketing Strategy and Techniques, Data-Driven Marketing, Customer Relationship Management, Data Ethics, AI Enablement, Business Strategy, Change Management, Organizational Change, Competitive Intelligence, Responsible AI, Generative AI, General Data Protection Regulation (GDPR), Law, Regulation, and Compliance
★ 4.3 (37) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: QuickBooks (Accounting Software), Reconciliation, Month End Closing, Ledgers (Accounting), Payroll, Payroll Systems, Accounting Software, Payroll Processing, Transaction Processing, Payroll Administration, Balancing (Ledger/Billing), Billing & Invoicing, Payroll Reporting, Accruals, Invoicing, Accounts Receivable, Project Accounting, Bookkeeping, Accounting, Finance
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Presentations, Canva (Software), Sales Presentations, Sales Presentation, Data Visualization, Graphical Tools, Design, Graphic Design, Design Software
★ 4.5 (24) · Intermediate · Guided Project · Less Than 2 Hours

Khalifa University
Skills you'll gain: Data Strategy, Customer Relationship Management (CRM) Software, Data Management, AI Personalization, Sales Enablement, Model Deployment, Feature Engineering, Data Governance, Responsible AI, Model Evaluation, AI Integrations, Data Preprocessing, Customer Analysis, Transfer Learning, Customer Data Management, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Reinforcement Learning, Natural Language Processing
★ 3.4 (10) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Canva (Software), Graphic Design, Design, Graphic and Visual Design, Marketing Design, Graphic and Visual Design Software, Creative Design, Typography, Marketing Collateral, Graphical Tools, Design Elements And Principles, Marketing Materials
★ 4.6 (29) · Intermediate · Guided Project · Less Than 2 Hours
Skills you'll gain: Social Media Analytics, Content Creation, Social Media Marketing, Hospitality Management, Social Media, Hospitality, Social Media Management, Social Media Content, Digital Marketing Campaigns, Guest Relations, Digital Marketing Tools, Hotels and Accommodations, Marketing, Social Media Strategy, Digital Marketing, Storytelling, Instagram, Web Analytics and SEO, Search Engine Optimization, User Feedback
★ 3.8 (25) · Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Logo Design, Canva (Software), Marketing Design, Promotional Materials, Design, Dashboard, Design Elements And Principles, Marketing Materials, Marketing Collateral, Color Theory, Graphic and Visual Design Software, Graphic Design, Branding, Content Creation, Marketing, Advertising, Business
★ 4.7 (37) · Intermediate · Guided Project · Less Than 2 Hours

Dubai College of Tourism
Skills you'll gain: Budget Management, Budgeting, Events and Conferences, Cost Management, Return On Investment, Event Planning, Operating Budget, Cost Estimation, Cost Control, Cost Reduction, Event Management, Expense Management, Profit and Loss (P&L) Management, Revenue Management, Gross Profit, Financial Analysis
★ 4.4 (38) · Beginner · Course · 1 - 4 Weeks