IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Team Leadership, Team Building, Organizational Leadership, Relationship Building, Team Management, Leadership, Collaborative Software, Drive Engagement, Technology Strategies, Internal Communications, Social Media, Curiosity, Communication, Employee Engagement, digital literacy, Communication Strategies
Intermediate · Course · 1 - 4 Weeks

University of Glasgow
Skills you'll gain: Media and Communications, Peer Review, Research, Cultural Responsiveness, Economics, Policy, and Social Studies, Social Impact, Social Sciences
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Content Optimization, Driving engagement, Content Creation, Video Production, Data Storytelling, Performance Analysis, Social Media Management, Social Media Content, Content Development and Management, Content Marketing, Digital Publishing, Video Editing, Performance Measurement, Post-Production, Branding, Performance Improvement, Key Performance Indicators (KPIs), Workflow Management
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Content Scheduling, Social Media Content, Social Media Strategy, Digital Publishing, Content Strategy, Content Creation, Content Marketing, Social Media, Production Schedule, Marketing Strategies, Branding, Driving engagement, Commercialization, Growth Strategies, Guest Relations
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Backlogs, Product Strategy, Agile Product Development, Stakeholder Engagement, Stakeholder Management, Business Modeling, Forecasting, Product Planning, Release Management, Product Roadmaps, Product Management, Agile Methodology, Sprint Planning, Customer Advocacy, Agile Project Management, Delegation Skills, Sprint Retrospectives, Prioritization, Contract Management, Value Propositions
Intermediate · Course · 3 - 6 Months

Northeastern University
Skills you'll gain: User Centered Design, Innovation, User Research, Digital Transformation, Software As A Service, Technology Strategies, Design Thinking, Service Design, Solution Design, Product Design, Business Strategy, Business Development, Strategic Thinking, Case Studies, Health Technology, Competitive Analysis, Value Propositions, New Product Development, Product Strategy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Process Mapping, Process Analysis, Business Workflow Analysis, Process Improvement and Optimization, Business Process Improvement, Business Process, Process Improvement, Process Flow Diagrams, Process Optimization, Operational Efficiency, Workflow Management, Performance Metric, Performance Measurement
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Epidemiology, Data-Driven Decision-Making, Public Health, Public Health and Disease Prevention, Health Care, Infectious Diseases, Data Collection, Analytics, Health Systems, Data Ethics, Data Quality, Decision Support Systems, Health Technology
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Data Transformation, Data Wrangling, Data Manipulation, Spreadsheet Software, Business Reporting, Financial Analysis, Financial Data, Data Import/Export, Data Cleansing, Excel Formulas, Microsoft Excel, Budget Management, Trend Analysis, Expense Management, Data Analysis, Financial Reporting, Pivot Tables And Charts, Variance Analysis, Descriptive Analytics, Budgeting
Beginner · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Environmental Social And Corporate Governance (ESG), Business Valuation, Risk Management, Corporate Finance, Equities, Corporate Sustainability, Financial Management, Return On Investment, Finance, Financial Analysis, Financial Market, Governance, Cash Flows, Risk Appetite, Business Strategies, Performance Measurement, Sustainable Business, Investments, Digital Analysis, Market Analysis
Intermediate · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Supervised Learning, Machine Learning Methods, Image Analysis, Statistical Machine Learning, Applied Machine Learning, Computer Vision, Machine Learning Algorithms, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Natural Language Processing, Deep Learning, Artificial Neural Networks, Text Mining, Decision Tree Learning, Advanced Analytics, Convolutional Neural Networks, Model Optimization, Data Science, Data Processing, Logistic Regression
Advanced · Course · 1 - 4 Weeks
STARWEAVER
Skills you'll gain: Threat Detection, Identity and Access Management, Cybersecurity, Cyber Attacks, Cyber Operations, Endpoint Detection and Response, Threat Management, MITRE ATT&CK Framework, Incident Response, Security Awareness, Zero Trust Network Access, Human Factors (Security), Cyber Security Policies, Security Management, Computer Security Incident Management, Security Information and Event Management (SIEM), Endpoint Security, Security Controls, Incident Management, General Data Protection Regulation (GDPR)
Beginner · Course · 1 - 3 Months