• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Relationship Management

Results for "customer relationship management"


  • U

    Universidad de los Andes

    Recuperación de proyectos en crisis

    Skills you'll gain: Project Risk Management, Crisis Management, Case Studies, Project Management Institute (PMI) Methodology, Project Controls, Engineering Management, Project Documentation, Project Closure, Earned Value Management, Risk Management, Issue Tracking, Project Management, Project Performance, Project Planning, Root Cause Analysis, Performance Metric, Decision Making

    4.9
    Rating, 4.9 out of 5 stars
    Ā·
    71 reviews

    Intermediate Ā· Course Ā· 1 - 3 Months

  • G

    Google Cloud

    Infrastructure as Code with Terraform

    Skills you'll gain: Terraform, Infrastructure as Code (IaC), Cloud Infrastructure, Cloud Management, Google Cloud Platform, Dependency Analysis, Cloud Deployment

    4.8
    Rating, 4.8 out of 5 stars
    Ā·
    36 reviews

    Beginner Ā· Project Ā· Less Than 2 Hours

  • C

    Coursera

    A Start Guide: Product Marketing Using G Suite

    Skills you'll gain: Product Lining, Product Planning, Product Knowledge, Product Marketing, Product Management, Product Assortment, Product Strategy, Product Development, Product Flow Diagram, Performance Analysis

    4.3
    Rating, 4.3 out of 5 stars
    Ā·
    41 reviews

    Intermediate Ā· Guided Project Ā· Less Than 2 Hours

  • F

    Fractal Analytics

    Generative AI for HR Professionals

    Skills you'll gain: Prompt Engineering, Responsible AI, LLM Application, Large Language Modeling, HR Tech, Human Resources, AI Enablement, Information Privacy, Human Resource Policies, Personally Identifiable Information, Governance, AI Integrations, Employee Surveys, Interviewing Skills, Recruitment, Employee Onboarding, Employee Engagement, Talent Acquisition, Compliance Management, Diversity and Inclusion

    4.5
    Rating, 4.5 out of 5 stars
    Ā·
    24 reviews

    Intermediate Ā· Course Ā· 1 - 4 Weeks

  • S

    SkillsBooster Academy

    AI Agents 101: Tools for Marketing & Business

    Skills you'll gain: Prompt Engineering, Marketing Strategies, Artificial Intelligence and Machine Learning (AI/ML), Strategic Marketing, Marketing Analytics, Artificial Intelligence, Generative AI, Agentic systems, Content Development and Management, Digital Marketing, Content Creation, Automation, Business Ethics, Customer experience improvement, Machine Learning, Natural Language Processing, Content Management, Creativity, Ethical Standards And Conduct, Interactive Data Visualization

    4.5
    Rating, 4.5 out of 5 stars
    Ā·
    11 reviews

    Beginner Ā· Course Ā· 1 - 3 Months

  • U

    University of Michigan

    Using AI to Expand Creativity

    Skills you'll gain: AI powered creativity, AI literacy, Generative AI, Art History, Artificial Intelligence, Creativity, Innovation, Collaboration, Experimentation

    4.7
    Rating, 4.7 out of 5 stars
    Ā·
    46 reviews

    Beginner Ā· Course Ā· 1 - 3 Months

  • I

    IBM

    IBM COBOL Software Development Practices

    Skills you'll gain: COBOL (Programming Language), Agile Software Development, Systems Development Life Cycle, Agile Methodology, Technical Support, Software Development Methodologies, Software Development Life Cycle, Agile Project Management, Scrum (Software Development), Technical Support and Services, Software Development, Help Desk Support, System Support, Software Quality Assurance, Quality Assurance, Software Quality (SQA/SQC), Mainframe Computing, Code Review, Issue Tracking, Computer Programming

    3.6
    Rating, 3.6 out of 5 stars
    Ā·
    64 reviews

    Beginner Ā· Course Ā· 1 - 3 Months

  • G

    Google Cloud

    Optimizing Your Google Cloud Costs

    Skills you'll gain: Cloud Deployment, Cost Control, Cloud Management, Google Cloud Platform, Operating Cost, Cost Management, Cloud Infrastructure, Serverless Computing, Budget Management, Cost Reduction, Expense Management, System Monitoring, Capacity Management, Virtual Machines, Query Languages, Resource Utilization, Performance Tuning, Financial Management, Resource Management

    4.5
    Rating, 4.5 out of 5 stars
    Ā·
    32 reviews

    Intermediate Ā· Course Ā· 1 - 4 Weeks

  • P

    Packt

    CCNA Intermediate – Switching, VLANs & Routing

    Skills you'll gain: Network Troubleshooting, Network Routing, Routing Protocols, Network Routers, OSI Models, TCP/IP, Virtual Local Area Network (VLAN), Network Switches, Network Architecture, Networking Hardware, Network Administration, Local Area Networks, Network Infrastructure, Network Protocols, System Configuration, Configuration Management

    4.7
    Rating, 4.7 out of 5 stars
    Ā·
    37 reviews

    Intermediate Ā· Course Ā· 1 - 3 Months

  • C

    Coursera

    Introduction to Data Protection and Privacy

    Skills you'll gain: General Data Protection Regulation (GDPR), Personally Identifiable Information, Governance Risk Management and Compliance, Information Privacy, Data Governance, Data Security, Cybersecurity, Data Management, Cyber Attacks, Data Loss Prevention, Security Controls, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Incident Response, Cyber Risk, Encryption, Risk Management Framework

    4.7
    Rating, 4.7 out of 5 stars
    Ā·
    70 reviews

    Intermediate Ā· Course Ā· 1 - 4 Weeks

  • C

    Coursera

    GenAI for Product Managers

    Skills you'll gain: AI Product Strategy, Agile Product Development, Product Management, Generative AI, Responsible AI, AI Personalization, Product Lifecycle Management, Ideation, Product Automation, Market Analysis, Prototyping

    3.9
    Rating, 3.9 out of 5 stars
    Ā·
    30 reviews

    Beginner Ā· Course Ā· 1 - 4 Weeks

  • J

    Johns Hopkins University

    Strategies for Assisted Living Communities during COVID-19

    Skills you'll gain: Home Health Care and Assisted Living, Infection Control, Personal protective equipment, Hand Hygiene, Emergency Response, Long Term Care, Nursing Homes, Patient Communication, Public Health and Disease Prevention, Laboratory Testing, Mental Health, Community Health, Public Health, Care Coordination, Media and Communications, Patient Education and Support, Epidemiology, Diagnostic Tests, Cleanliness, Infectious Diseases

    4.8
    Rating, 4.8 out of 5 stars
    Ā·
    268 reviews

    Beginner Ā· Course Ā· 1 - 3 Months

1…671672673…834

In summary, here are 10 of our most popular customer relationship management courses

  • Recuperación de proyectos en crisis:Ā Universidad de los Andes
  • Infrastructure as Code with Terraform:Ā Google Cloud
  • A Start Guide: Product Marketing Using G Suite:Ā Coursera
  • Generative AI for HR Professionals:Ā Fractal Analytics
  • AI Agents 101: Tools for Marketing & Business:Ā SkillsBooster Academy
  • Using AI to Expand Creativity:Ā University of Michigan
  • IBM COBOL Software Development Practices:Ā IBM
  • Optimizing Your Google Cloud Costs:Ā Google Cloud
  • CCNA Intermediate – Switching, VLANs & Routing:Ā Packt
  • Introduction to Data Protection and Privacy:Ā Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrackĀ® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
Ā© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok