
University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, Personalized Service, AI Personalization, Customer Communications Management, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, AI Integrations, Drive Engagement, Performance Analysis, Performance Improvement
★ 4.4 (37) · Beginner · Course · 1 - 4 Weeks

Infosec
Skills you'll gain: Open Web Application Security Project (OWASP), Secure Coding, Exploitation techniques, Application Security, Vulnerability Assessments, Extensible Markup Language (XML), Threat Detection
★ 4.8 (23) · Intermediate · Course · 1 - 4 Weeks

Yale University
Skills you'll gain: Investment Banking, Equities, Financial Systems, Financial Market, Financial Services, Financial Management, Securities (Finance), Corporate Finance, Risk Management, Capital Markets, Financial Regulations, Philanthropy, Finance, Risk Management Framework, General Finance, Financial Regulation, Governance, Portfolio Risk, Underwriting, Insurance
★ 4.9 (12) · Beginner · Course · 1 - 3 Months

Skills you'll gain: API Testing, Test Automation, Test Script Development, Test Tools, Application Programming Interface (API), Restful API, Software Testing, Code Reusability, Configuration Management, Java Programming, Maintainability
★ 4.3 (31) · Intermediate · Guided Project · Less Than 2 Hours

Duke University
Skills you'll gain: Command-Line Interface, Scripting, Unix Commands, Scripting Languages, Python Programming
★ 4.7 (12) · Beginner · Guided Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: White-Box Testing, Test Planning, Test Case, Software Testing, Software Documentation, Test Automation, Software Quality Assurance, Code Review, Test Data, Issue Tracking, Software Technical Review, Quality Assurance, Development Environment, Technical Communication
★ 4.5 (11) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Language Competency, Product Knowledge, Language Learning, English Language, Customer Service, Customer Inquiries, Customer Complaint Resolution, Telephone Skills, Vocabulary, Writing, Verbal Communication Skills, Oral Comprehension, Business Writing, Oral Expression, Grammar
★ 4.4 (21) · Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Journey Mapping, Personalized Campaigns, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Analytics, Artificial Intelligence, Generative AI, Predictive Analytics, Automation
★ 4.9 (13) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Model Optimization, Cloud Security, Stakeholder Communications, Stakeholder Management, Stakeholder Engagement, Risking, Data Ethics, Data Governance, Data Security, Enterprise Architecture, Dashboard Creation, Executive Presence, Security Architecture Review, Professional Development, Data Management, Software Architecture, Application Deployment, Continuous Deployment, Incident Management, IT Automation
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Unit Testing, Test Driven Development (TDD), Program Development, Mockups, Test Script Development, Development Testing, Software Testing, Test Case
★ 4.4 (9) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Service Recovery, Marketing Psychology, Customer experience improvement, Customer experience strategy (CX), Customer Service, Integrated Marketing Communications, Customer Insights, Data-Driven Marketing, Service Design, Consumer Behaviour, Media and Communications, Customer Analysis, Brand Strategy, Customer Relationship Building, Brand Management, Marketing Communications, Communication Strategies, Strategic Communication, Marketing, Social Media Analytics
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Apache Maven, Java, Object Oriented Design, Build Tools, Memory Management, Hibernate (Java), Unit Testing, File I/O, Data Persistence, Docker (Software), Software Testing, Software Design Patterns, Integrated Development Environments, Object-Relational Mapping, Functional Design
Beginner · Specialization · 3 - 6 Months