Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Alex Genadinik
Skills you'll gain: Blogs, Pay Per Click Advertising, Search Engine Optimization, Social Media Marketing, Product Promotion, Web Analytics and SEO, Keyword Research, Content Marketing, Online Advertising, Marketing, Lead Generation, Email Marketing, WordPress, Copywriting, Target Audience
Mixed · Course · 1 - 3 Months

Unilever
Skills you'll gain: Data Storytelling, Marketing Automation, Web Analytics, Marketing Effectiveness, Marketing Analytics, Customer Insights, Digital Marketing, Market Analysis, Google Analytics, Social Media Marketing, Customer Analysis, Search Engine Marketing, Advertising Campaigns, Marketing Strategies, Social Media Strategy, Customer experience strategy (CX), Performance Reporting, Search Engine Optimization, Keyword Research, MarTech
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Layout Design, Autodesk, Technical Documentation, Design Software, Design Elements And Principles, Design Strategies, Spatial Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Scatter Plots, Data Visualization, Regression Analysis, Excel Formulas, Microsoft Excel, Data Analysis, Descriptive Statistics, Data Visualization Software, Analytics, Statistical Analysis, Statistical Methods, Descriptive Analytics, Correlation Analysis, Statistics, Analysis, Exploratory Data Analysis, Pivot Tables And Charts, Trend Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Reinforcement Learning, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), PyTorch (Machine Learning Library), Tensorflow, Machine Learning, Artificial Intelligence, Artificial Neural Networks, Computer Science, Algorithms, Data Processing, Python Programming
Intermediate · Course · 1 - 3 Months

Skills you'll gain: React Native, Flutter (Software), Mobile Development, Ajax, Front-End Web Development, Javascript, React.js, Apple iOS, Mobile Development Tools, Data Structures, JavaScript Frameworks, Application Development, Back-End Web Development, Debugging, iOS Development, User Story, Android Development, UI Components, Cross Platform Development, JSON
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: File I/O, Git (Version Control System), Software Development Methodologies, JUnit, Requirements Analysis, Version Control, Application Development, Software Development Life Cycle, SQL, Full-Stack Web Development, Test Driven Development (TDD), Systems Development, Software Development, Functional Requirement, Restful API, Object Oriented Programming (OOP), Database Management, Digital Transformation, Java Programming, Generative AI
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: C# (Programming Language), Object Oriented Programming (OOP), Web Scraping, Programming Principles, Microsoft Visual Studio, .NET Framework, Data Structures, Software Design Patterns, File I/O, Application Development, Computational Logic, Algorithms, Hypertext Markup Language (HTML), Unit Testing, Debugging
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Business Writing, Business Correspondence, Business Communication, Writing, Organizational Skills, Concision, Writing and Editing, Proofreading, Grammar, Communication, Editing, Organizational Strategy, Persuasive Communication, Verbal Communication Skills, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Back-End Web Development, Full-Stack Web Development
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Adobe Firefly, Generative AI, Photo Editing, Multimedia, Prompt Engineering, Content Creation, ChatGPT, Marketing Materials, Digital Media Strategy, Video Editing, Logo Design, Automation, E-Commerce
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Augmented Reality, Apple iOS, Apple Xcode, Swift Programming, Virtual Environment, 3D Assets, Debugging, Animations, User Interface (UI), Development Environment, Game Design, Computer Graphics, Linear Algebra, Real Time Data
Intermediate · Course · 1 - 4 Weeks