
Skills you'll gain: Data Ethics, AI Personalization, Sales Process, Sales Presentation, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Prompt Engineering, Microsoft Copilot, Customer Analysis, Customer Relationship Management, Sales Strategy, Law, Regulation, and Compliance, Workflow Management, Sales, Responsible AI, Sales Presentations, Email Automation, Calendar Management
Advanced · Professional Certificate · 3 - 6 Months

Skills you'll gain: Stakeholder Management, Resource Allocation, Stakeholder Engagement, Change Control, Program Management, Change Management, Stakeholder Communications, Organizational Change, Resource Planning, Resource Management, Stakeholder Analysis, Governance, Program Implementation, Cost Management, Earned Value Management, Team Building, Procurement, Project Management, Project Management Institute (PMI) Methodology, Project Management Life Cycle
★ 4.8 (33) · Beginner · Course · 1 - 4 Weeks

SkillUp
Skills you'll gain: User Story, Sprint Retrospectives, Risk Analysis, Sprint Planning, Backlogs, Project Risk Management, Risk Management, Agile Project Management, Product Requirements, Agile Methodology, Stakeholder Engagement, Stakeholder Management, Kanban Principles, Project Documentation, Stakeholder Analysis, Product Improvement, Project Planning, Performance Analysis, Team Building, Meeting Facilitation
★ 4.8 (53) · Advanced · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Health Informatics, Health Information Management, Health Systems, Health Technology, Clinical Informatics, Electronic Medical Record System, Health Information Management and Medical Records, Health Care Administration, Data Sharing, Electronic Medical Record, Interoperability, Decision Support Systems, Systems Integration, Data Management, Data Storage, Artificial Intelligence, Emerging Technologies, Digital Transformation
★ 4.6 (38) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Success Management, Crisis Management, Customer Relationship Building, Customer Retention, Customer Service, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Relationship Management, Customer Data Management, Account Strategy, Customer experience improvement, Company, Product, and Service Knowledge, Performance Metric, Business Metrics, Key Performance Indicators (KPIs), Account Management, Stakeholder Engagement, Operational Excellence, Product Knowledge, Customer Insights
★ 4.6 (7) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Cross Selling, Retail Sales, Product Demonstration, Personalized Service, Sales Training, Sales Strategy, Customer experience improvement, Customer Service, Team Building, Team Oriented, Customer Engagement, Customer Complaint Resolution
★ 4.6 (36) · Intermediate · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Coaching, Employee Coaching, Constructive Feedback, Drive Engagement, People Development, Team Performance Management, Empowerment, Leadership Development, Performance Management, Growth Mindedness, Goal Setting
★ 4.8 (31) · Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Team Motivation, Team Leadership, Leadership, Strategic Leadership, Team Performance Management, Leadership and Management, Team Collaboration, Leadership Studies, Team Building, Drive Engagement, Oral Expression, Storytelling, Coaching, Employee Coaching, Industrial and Organizational Psychology, Goal Setting, Employee Engagement, Collaboration, Compassion, Safety Culture
★ 4.7 (83) · Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Child Development, Working With Children, Trauma Care, Childhood Education and Development, Teaching, Instructional Strategies, Pedagogy, K-12 pedagogy, Disabilities, Advocacy, Social Justice, Mental and Behavioral Health, Mental Health, Student Support and Services, Self-Awareness, Diversity Equity and Inclusion Initiatives, Cultural Responsiveness
★ 4.8 (19) · Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Data-Driven Marketing, AI Personalization, Data Ethics, Digital Marketing, Marketing Strategies, Customer Engagement, Marketing Analytics, AI Enablement, Content Marketing, Generative AI, Social Media Marketing, Responsible AI, Artificial Intelligence, Digital Transformation, Social Media, Social Media Analytics, Customer Insights, Brand Strategy, Predictive Analytics
★ 4.4 (39) · Intermediate · Course · 1 - 4 Weeks

O.P. Jindal Global University
Skills you'll gain: Organizational Change, Leadership Studies, Leadership Development, Leadership, Team Leadership, Organizational Leadership, Professional Development, Leadership and Management, People Development, Organizational Development, Trustworthiness, Personal Attributes, Employee Coaching, Organizational Effectiveness, Coaching, Mentorship, Team Motivation, Performance Management, Employee Engagement, Critical Thinking
★ 4.3 (12) · Beginner · Course · 3 - 6 Months

Skills you'll gain: Six Sigma Methodology, Lean Methodologies, Lean Manufacturing, Lean Six Sigma, Operational Excellence, Process Improvement, Stakeholder Engagement, Stakeholder Management, Quality Improvement, Business Process, Process Improvement and Optimization, Quality Management, Organizational Strategy, Continuous Improvement Process, Process Analysis, New Product Development, Data Analysis
★ 4.6 (57) · Beginner · Course · 1 - 4 Weeks