
Coursera
Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, Customer Support, Personalized Service, Customer Service, Product Support, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Help Desk Support, Desktop Support, End User Training and Support, Technical Support, Software Documentation, Technical Documentation, Network Troubleshooting, Hardware Troubleshooting, Issue Tracking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Debugging, Data Validation, Business Logic, Programming Principles, Verification And Validation
Intermediate · Course · 1 - 4 Weeks
Emory University
Skills you'll gain: Marketing Channel, Customer Demand Planning, Strategic Marketing, Business Marketing, Compensation Management, Compensation Analysis, Supply Chain, Gap Analysis, Consumer Behaviour, Case Studies, Process Optimization, Strategic Partnership, Coordination, Analysis
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Logo Design, Marketing Design, Digital Design, Marketing Collateral, Creative Design, Graphic Design, Marketing Materials, Design, Presentations, Project Design, Organizational Skills, Marketing, User Accounts, Advertising
Intermediate · Guided Project · Less Than 2 Hours
Skills you'll gain: Responsible AI, Legal Technology, Legal Research, Data Ethics, Law, Regulation, and Compliance, AI Workflows, General Data Protection Regulation (GDPR), Regulation and Legal Compliance, Business Process Automation, Workflow Management, Compliance Management, Automation, Legal Strategy, AI Enablement, Electronic Discovery, Productivity Software, Regulatory Requirements, Governance, Research, Analysis
Intermediate · Course · 1 - 4 Weeks

Yale University
Skills you'll gain: Environmental Issue, Social Justice, Sustainable Development, World History, Climate Change Adaptation, Community Development, Culture, Ethical Standards And Conduct, Climate Change Mitigation, Anthropology
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, Microsoft Teams, Microsoft 365, Generative AI Agents, Internal Communications, Data Store
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Surveys, Employee Surveys, User Feedback, Microsoft Office, Microsoft 365, Developing Training Materials, Key Performance Indicators (KPIs)
Beginner · Guided Project · Less Than 2 Hours

Politecnico di Milano
Skills you'll gain: Pedagogy, Instructional Design, Innovation, Education Software and Technology, Learning Theory, Creativity, Critical Thinking, Problem Solving
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Performance Tuning, Linux Administration, Systems Administration, Software Installation, System Monitoring, Data Storage Technologies, Data Security, Event Monitoring, Command-Line Interface, Configuration Management, Encryption
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Video Production, Instructional Design, Digital pedagogy, Virtual Environment, User Interface and User Experience (UI/UX) Design, Teaching, Education Software and Technology, User Centered Design, Student Engagement, Learning Styles, Technical Writing, Web Content Accessibility Guidelines, UI/UX Research, Online Advertising, Survey Creation
Beginner · Course · 1 - 3 Months