
The Expert Academy
Skills you'll gain: Brand Marketing, Brand Strategy, Branding, Brand Loyalty, Brand Awareness, Brand Management, Strategic Marketing, Sales Strategy, Trustworthiness, Customer Retention, Customer experience improvement, Marketing Strategies, Marketing, Customer Advocacy, Customer Relationship Building, Marketing Strategy and Techniques, Customer Insights, Selling Techniques, Digital Brand Strategy, Business Strategy
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Digital Brand Strategy, Driving engagement, Competitive Analysis, Brand Strategy, Experience Design, Brand Management, Customer experience strategy (CX), Brand Awareness, Branding, Digital Marketing, Storytelling, Customer Engagement, Cross-Channel Marketing, Digital Analysis, Market Analysis, Journey Mapping, Market Opportunities, Data-Driven Marketing, Customer Insights, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Marketing Analytics, Customer Analysis, Customer Insights, Digital Media Strategy, Data-Driven Marketing, Marketing Effectiveness, Digital Marketing, Customer Data Management, Digital Analysis, Marketing Strategies, Social Media Marketing, Customer Engagement, Customer experience strategy (CX), Predictive Analytics, Analytics, Data Analysis Software, Consumer Behaviour, Big Data, Data Integration, Data Analysis
Beginner · Course · 1 - 3 Months

Packt
Skills you'll gain: Information Architecture, User Experience, UI/UX Research, User Experience Design, Persona (User Experience), Design Research, UI/UX Strategy, Experience Design, Solution Design, User Centered Design, Usability Testing, Persona Development, Usability, Qualitative Research, Interviewing Skills, Content Creation, Storytelling
Intermediate · Course · 1 - 3 Months

The Expert Academy
Skills you'll gain: Brand Loyalty, Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Sales Strategy, Brand Awareness, Customer Insights, Customer experience improvement, Customer Relationship Building, Upselling, Customer Success Management, Customer Retention, Brand Marketing, Customer Analysis, Cross Selling, Brand Management, Branding, Customer Engagement, Brand Strategy, Revenue Management
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: UI/UX Research, User Experience Design, Design Research, User Experience, User Research, User Centered Design, Interaction Design, Prototyping, Usability Testing, Usability, Human Computer Interaction, Human Factors, Design Elements And Principles, Ideation
Beginner · Course · 1 - 3 Months

University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, Personalized Service, AI Personalization, Customer Communications Management, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, AI Integrations, Drive Engagement, Performance Analysis, Performance Improvement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Platforms, Collaborative Software, Business Technologies, Technology Strategies, Cloud Infrastructure, Digital Transformation, Cybersecurity, Cyber Security Strategy, Virtual Teams, Digital Marketing, Marketing Automation, Digital Marketing Tools, Customer Engagement, Data Integration, Enterprise Resource Planning, Telecommuting, Recruitment, Recruitment Strategies, General Networking, Professional Networking
Mixed · Course · 1 - 3 Months

Skills you'll gain: Customer Engagement, Customer Retention, Campaign Management, Cross-Channel Marketing, Driving engagement, Marketing Analytics, AI Personalization, Loyalty Programs, Brand Loyalty, Customer Relationship Building, Customer Data Management, Target Audience, Advertising Campaigns, Data-Driven Marketing, Brand Marketing, Email Marketing, Marketing, Digital Marketing, Analytics, Business Reporting
Beginner · Course · 3 - 6 Months
Kennesaw State University
Skills you'll gain: Customer Retention, Loyalty Programs, Brand Loyalty, Customer Advocacy, Customer Insights, Customer experience strategy (CX), Customer Engagement, Customer Relationship Building, Customer Relationship Management, Customer Success Management, Customer Analysis, Customer Service, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Strategic Marketing, Culture Transformation, Cost Reduction
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: UI/UX Research, User Experience Design, User Experience, User Research, Design Research, Usability Testing, Experience Design, UI/UX Strategy, Prototyping, Design Strategies, User Centered Design, Conceptual Design, Technical Communication, Ideation, Test Planning, Adobe Photoshop
Beginner · Course · 1 - 3 Months

Skills you'll gain: Stakeholder Communications, Customer Relationship Management (CRM) Software, Customer Analysis, Brand Awareness, HubSpot CRM, User Feedback, Customer Retention, Customer Engagement, Customer Service, Content Marketing, Marketing Analytics, Brand Marketing, Email Marketing, Social Media Marketing, Google Analytics, Digital Marketing, Performance Measurement, Search Engine Optimization, AI Enablement, Generative AI
Intermediate · Course · 1 - 3 Months