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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • Status: Free Trial
    Free Trial
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    Google

    Attract and Engage Customers with Digital Marketing

    Skills you'll gain: Google Ads, Search Engine Optimization, Digital Marketing, Keyword Research, Target Audience, Search Engine Marketing, Pay Per Click Advertising, Persona Development, Marketing, Marketing Strategies, Advertising, Customer Engagement, Web Analytics

    4.8
    Rating, 4.8 out of 5 stars
    ·
    7.6K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    Google Cloud

    Preparing for Google Cloud Certification: Cloud Security Engineer

    Skills you'll gain: Google Cloud Platform, Distributed Denial-Of-Service (DDoS) Attacks, Site Reliability Engineering, Kubernetes, Incident Management, Google App Engine, Load Balancing, Identity and Access Management, Cloud Infrastructure, Network Monitoring, Cloud Computing Architecture, Application Performance Management, Network Architecture, Network Troubleshooting, System Monitoring, Virtual Networking, Role-Based Access Control (RBAC), Cloud Security, Network Security, Virtual Private Networks (VPN)

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    50K reviews

    Intermediate · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
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    Google Cloud

    Preparing for Google Cloud Certification: Cloud Architect

    Skills you'll gain: Kubernetes, Disaster Recovery, Google Cloud Platform, Load Balancing, Cloud Infrastructure, Jenkins, Google App Engine, Business Continuity, Docker (Software), Containerization, Identity and Access Management, CI/CD, Cloud Computing Architecture, Application Deployment, Managed Services, Infrastructure As A Service (IaaS), Virtual Networking, Data Storage, Site Reliability Engineering, Infrastructure Architecture

    4.7
    Rating, 4.7 out of 5 stars
    ·
    62K reviews

    Intermediate · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Security in Google Cloud

    Skills you'll gain: Google Cloud Platform, Distributed Denial-Of-Service (DDoS) Attacks, Google App Engine, Identity and Access Management, Cloud Infrastructure, Cloud Security, Big Data, Containerization, Cloud Services, OAuth, Infrastructure As A Service (IaaS), Kubernetes, Security Controls, Cloud Computing, Single Sign-On (SSO), Cloud Storage, Network Infrastructure, Application Security, Platform As A Service (PaaS), Data Security

    4.7
    Rating, 4.7 out of 5 stars
    ·
    49K reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    BI Foundations with SQL, ETL and Data Warehousing

    Skills you'll gain: Apache Kafka, Linux Commands, Data Warehousing, Bash (Scripting Language), Extract, Transform, Load, Data Pipelines, SQL, IBM Cognos Analytics, Apache Airflow, Data Visualization, Shell Script, Dashboard, IBM DB2, Star Schema, Business Intelligence, Interactive Data Visualization, Linux, Databases, Relational Databases, Data Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    24K reviews

    Beginner · Specialization · 3 - 6 Months

  • P

    Packt

    ServiceNow System Administrator from Zero to Hero

    Skills you'll gain: ServiceNow, Service Level, Systems Administration, User Accounts, Service Management, Authorization (Computing), Database Application, System Configuration, Automation, Application Design, Content Management, Scripting

    4.2
    Rating, 4.2 out of 5 stars
    ·
    26 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    Edureka

    Generative AI Essentials for Customer Service

    Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Key Technologies for Business

    Skills you'll gain: Cloud Deployment, Cloud Computing Architecture, Data Storytelling, Cloud Services, Cloud Infrastructure, Generative AI, Cloud Computing, Cloud Storage, Data Mining, Responsible AI, Cloud Security, Public Cloud, Infrastructure As A Service (IaaS), Big Data, Data Science, Regression Analysis, Natural Language Processing, Business Ethics, Business, Social Impact

    4.7
    Rating, 4.7 out of 5 stars
    ·
    106K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Preparing for Google Cloud Certification: Cloud Network Engr

    Skills you'll gain: Google Cloud Platform, Distributed Denial-Of-Service (DDoS) Attacks, Site Reliability Engineering, Incident Management, Google App Engine, Load Balancing, Cloud Infrastructure, Network Monitoring, Firewall, Cloud Computing Architecture, Application Performance Management, Network Architecture, Identity and Access Management, Network Troubleshooting, System Monitoring, Network Security, Big Data, Containerization, Virtual Networking, Virtual Private Networks (VPN)

    4.7
    Rating, 4.7 out of 5 stars
    ·
    50K reviews

    Intermediate · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Architecting with Google Compute Engine

    Skills you'll gain: Disaster Recovery, Google Cloud Platform, Load Balancing, Cloud Infrastructure, Google App Engine, Business Continuity, Kubernetes, Identity and Access Management, Cloud Computing Architecture, Managed Services, Infrastructure As A Service (IaaS), Virtual Networking, Data Storage, Site Reliability Engineering, Cloud-Native Computing, Cloud Computing, Cloud Applications, Big Data, Containerization, Cloud Services

    4.7
    Rating, 4.7 out of 5 stars
    ·
    58K reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Data Analysis and Visualization Foundations

    Skills you'll gain: Data Storytelling, Interactive Data Visualization, Data Visualization, IBM Cognos Analytics, Data Wrangling, Data Cleansing, Data Visualization Software, Data Analysis, Big Data, Pivot Tables And Charts, Statistical Analysis, Excel Formulas, Business Intelligence, Microsoft Excel, Apache Hadoop, Tree Maps, Dashboard, Scatter Plots, Apache Hive, Data Processing

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    30K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Preparing for Google Cloud Certification: Cloud DevOps Engr

    Skills you'll gain: Kubernetes, Disaster Recovery, Google Cloud Platform, Site Reliability Engineering, Jenkins, Incident Management, Google App Engine, Business Continuity, Docker (Software), Cloud Infrastructure, Containerization, CI/CD, Identity and Access Management, Network Monitoring, System Monitoring, Big Data, Capacity Planning, Safety Culture, Continuous Improvement Process, Continuous Delivery

    4.7
    Rating, 4.7 out of 5 stars
    ·
    54K reviews

    Beginner · Professional Certificate · 3 - 6 Months

Searches related to customer service

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1…789…383

In summary, here are 10 of our most popular customer service courses

  • Attract and Engage Customers with Digital Marketing: Google
  • Preparing for Google Cloud Certification: Cloud Security Engineer: Google Cloud
  • Preparing for Google Cloud Certification: Cloud Architect: Google Cloud
  • Security in Google Cloud: Google Cloud
  • BI Foundations with SQL, ETL and Data Warehousing: IBM
  • ServiceNow System Administrator from Zero to Hero: Packt
  • Generative AI Essentials for Customer Service: Edureka
  • Key Technologies for Business: IBM
  • Preparing for Google Cloud Certification: Cloud Network Engr: Google Cloud
  • Architecting with Google Compute Engine: Google Cloud

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Brand Management (7)

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