
University of Arizona
Skills you'll gain: Customer Retention, Customer Relationship Building, Customer Service, Brand Loyalty, Employee Engagement, Customer Engagement, Organizational Leadership, Culture Transformation, Customer experience improvement, Organizational Development, Organizational Effectiveness, Customer Insights, Drive Engagement, Performance Improvement, Service Management, Value Propositions, Service Improvement, Business Strategy, Entrepreneurship, Active Listening
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Competitive Analysis, Value Propositions, Growth Strategies, Business Development, Business Strategy, Customer Analysis, Consumer Behaviour, Target Market, Customer Insights, Competitive Intelligence, Market Research, Market Analysis, Target Audience
★ 4.8 (357) · Mixed · Course · 1 - 4 Weeks

Chegg Skills
Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Value Propositions, Lead Generation, Sales Development, Sales, General Sales Practices, Sales Presentation, Sales Process, Case Studies, Sales Pipelines, Sales Strategy, Sales Presentations, Product Knowledge, Customer Acquisition Management, Customer Relationship Management, Customer Engagement, Business Development, Communication, Relationship Building
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Analysis, Unsupervised Learning, Customer Insights, Marketing Analytics, Applied Machine Learning, Data Analysis, Machine Learning Methods, Web Analytics, Data-Driven Marketing, Retail Store Operations, Machine Learning, Machine Learning Algorithms, Histogram, Decision Tree Learning, Data Preprocessing, Pandas (Python Package)
★ 4.9 (9) · Intermediate · Course · 1 - 4 Weeks

Chegg Skills
Skills you'll gain: Closing (Sales), Overcoming Objections, Selling Techniques, General Sales Practices, Sales Process, Sales, Sales Strategy, Negotiation, Verbal Communication Skills, Communication, Relationship Building, Problem Solving, Consumer Behaviour, Business Development, Customer Engagement, Decision Making, Customer Relationship Management, Non-Verbal Communication
Beginner · Course · 1 - 4 Weeks

University of Alberta
Skills you'll gain: Reinforcement Learning, Machine Learning Methods, Machine Learning, Sampling (Statistics), Machine Learning Algorithms, Artificial Intelligence, Deep Learning, Systems Development, Simulations, Solution Architecture, Agentic systems, Feature Engineering, Model Training, Markov Model, Decision Intelligence, Supervised Learning, Algorithms, Model Evaluation, Applied Machine Learning, Artificial Neural Networks
★ 4.7 (3.6K) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Language Competency, Product Knowledge, Language Learning, English Language, Customer Service, Customer Inquiries, Customer Complaint Resolution, Telephone Skills, Vocabulary, Writing, Verbal Communication Skills, Oral Comprehension, Business Writing, Oral Expression, Grammar
★ 4.4 (21) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Paid media, Instagram, Advertising Campaigns, Advertising, Social Media, Online Advertising, Facebook, Social Media Campaigns, Social Media Marketing, Social Media Content, Digital Advertising, Content Creation, Copywriting, Data-Driven Marketing, Campaign Management, Information Privacy, Brand Management
★ 4.8 (2.7K) · Beginner · Course · 1 - 3 Months

Chegg Skills
Skills you'll gain: Customer Engagement, Digital Analysis, Digital Marketing, Decision Intelligence, Marketing Effectiveness, Marketing Strategies, Driving engagement, Marketing, Business Marketing, Strategic Marketing, Consumer Behaviour, Marketing Channel, Customer Relationship Building, Marketing Strategy and Techniques, Marketing Communications, Business Strategy, Target Audience, Strategic Thinking, User Experience, Business Communication
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Customer Retention, Customer Acquisition Management, Customer Analysis, Marketing Channel, Customer Engagement, Customer Relationship Building, Customer Relationship Management, Brand Loyalty, Business-To-Consumer, Cross-Channel Marketing, Marketing Effectiveness, Customer Data Management, B2B Sales, Target Market, Operating Cost, Strategic Decision-Making
★ 4.8 (6) · Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Management Accounting, Operations Management, Marketing Planning, Organizational Strategy, Marketing, Performance Measurement, Operations, Strategic Marketing, Product Lining, Communication Planning, Product Strategy, Supply Chain, Continuous Improvement Process, Manufacturing Operations, Product Assortment, Operational Analysis, Cost Accounting, Performance Analysis, Supply Chain Management, Quality Control
★ 4.7 (5.3K) · Intermediate · Specialization · 3 - 6 Months
Skills you'll gain: Information Privacy, General Data Protection Regulation (GDPR), Personally Identifiable Information, Data Governance, Data Management, Data Ethics, Data Security, Record Keeping, Data Processing, Data Mapping, Compliance Training, Records Management, Security Controls, Responsible AI, Risk Analysis, Information Systems Security, Law, Regulation, and Compliance, Governance, Risk Mitigation, Role-Based Access Control (RBAC)
Beginner · Course · 1 - 3 Months