University of Illinois Urbana-Champaign
Skills you'll gain: Digital Marketing Tools, Digital Marketing, Marketing, Strategic Marketing, Marketing Strategies, Marketing Management, Promotional Strategies, Digital Transformation, Market Dynamics, Digital Media Strategy, Shared Media, Earned Media, Customer Engagement
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Journey Mapping, Personalized Campaigns, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Analytics, Artificial Intelligence, Generative AI, Predictive Analytics, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Statistical Reporting, Web Analytics, Statistical Process Controls, Data Analysis, Statistical Analysis, Strategic Decision-Making, Analytics, Statistical Methods, Quality Monitoring, Business Metrics, Performance Metric, Anomaly Detection, Descriptive Analytics, Customer Engagement, Benchmarking
Intermediate · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Loyalty Programs, Marketing Analytics, Branding, Customer Engagement, Brand Management, Marketing, Marketing Strategy and Techniques, Digital Transformation, Social Media Strategy, Content Strategy, Strategic Partnership, Customer experience improvement, Customer Relationship Management, Personalized Service, Data Analysis, Technology Strategies, Innovation, Cross Platform Development, Artificial Intelligence, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Program Management, Agile Project Management, Project Management Life Cycle, Process Flow Diagrams, Diagram Design, Project Closure, Agile Methodology, Benefits Administration, Project Documentation, Solution Design, Change Management
Intermediate · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Hypertext Markup Language (HTML), Web Content Accessibility Guidelines, Web Language, Web Design, HTML and CSS, Verification And Validation, Web Design and Development, Cloud Hosting, Web Development, Front-End Web Development, Web Content, Web Development Tools, GitHub, Semantic Web, Responsive Web Design, Integrated Development Environments, Web Servers, Servers, Cascading Style Sheets (CSS), Programming Principles
Beginner · Course · 1 - 4 Weeks

The University of North Carolina at Chapel Hill
Skills you'll gain: Epidemiology, Public Health and Disease Prevention, Public Health, Infectious Diseases, Research Design, Community Health, Health Policy, Research Methodologies, Biostatistics, Science and Research, Correlation Analysis, Clinical Trials, Statistical Analysis, Chronic Diseases, Risk Analysis
Mixed · Course · 1 - 3 Months

Skills you'll gain: Conversion Funnel Analysis, Customer Retention, Target Market, Customer Advocacy, Promotional Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft SQL Servers, Database Design, Relational Databases, Stored Procedure, Database Development, Transact-SQL, SQL Server Reporting Services, SQL, Loyalty Programs, Database Systems, Database Management, Business Logic, Workflow Management, Transaction Processing, Customer Data Management, Gift Accounting, Data Integrity
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Global Positioning Systems, Geospatial Information and Technology, Political Sciences, Entrepreneurship, International Relations, Governance, Higher Education, Public Policies, Public Affairs, Policy Analysis, Financial Policy, Business, Market Opportunities, New Business Development, Commercialization, Diversity Equity and Inclusion Initiatives, Budgeting, Innovation, Emerging Technologies
Beginner · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Compliance Training, Compliance Management, Regulatory Compliance, Law, Regulation, and Compliance, Internal Communications, Regulatory Requirements, Procedure Development, Continuous Monitoring, Culture Transformation, Behavior Management, Disciplinary Procedures, Ethical Standards And Conduct, Psychology, Strategic Planning
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Reverse Logistics, Order Management, Retail Store Operations, Retail Management, Loyalty Programs, Order Fulfillment, Customer Retention, Customer Service, Order Processing, Customer experience strategy (CX), Customer experience improvement, Supply Chain Systems, Logistics Management, Customer Engagement, Supply Chain, Operational Efficiency, Operations, Business, Payment Systems, Environment
Mixed · Course · 1 - 4 Weeks