Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication

Skills you'll gain: Performance Testing, Maintainability, Software Testing, Code Review, Software Technical Review, Security Testing, Test Planning, Software Quality Assurance, Test Tools, White-Box Testing, Regression Testing

Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, Generative AI, Self Service Technologies, ChatGPT, Customer Support, Customer Service, Customer Insights, Automation, Artificial Intelligence, Natural Language Processing, Data Security

Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Improvement, Agile Methodology, Governance, IT Management, Innovation, Customer Service, Process Improvement and Optimization, Automation

Skills you'll gain: Package and Software Management, Linux Administration, Linux, Linux Commands, Operating System Administration, OS Process Management, Systems Administration, Remote Access Systems, System Configuration, Network Administration, General Networking, Software Installation, Network Protocols

Skills you'll gain: Microservices, Amazon Web Services, Middleware, Software Architecture, Systems Architecture, Email Automation

Skills you'll gain: Cloud Infrastructure, Terraform, Kubernetes, Google Cloud Platform, Infrastructure as Code (IaC), Nginx, Load Balancing, Containerization

Skills you'll gain: Kubernetes, Google Cloud Platform, Serverless Computing, Cloud Infrastructure, Cloud Computing Architecture, Cloud Services, Cloud Computing, Infrastructure As A Service (IaaS), Cloud Management, Application Deployment, Virtual Machines, Containerization, Load Balancing, Command-Line Interface

Skills you'll gain: Google Cloud Platform, Network Performance Management, Network Planning And Design, Cloud Computing, Virtual Machines, Network Routing, Load Balancing

Skills you'll gain: Root Cause Analysis, Customer Relationship Building, Customer Relationship Management, Problem Management, Verbal Communication Skills, Customer Support, Amazon Web Services, Communication, Cloud Solutions, Technical Support, Cloud Security, Cloud Services, Automation, Collaboration, Incident Management, Generative AI, Innovation

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

Skills you'll gain: Load Balancing, Google Cloud Platform, Intranet, System Configuration, Cloud Services