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  • Service Management

Results for "service management"


  • C

    Coursera

    Improving Customer Retention

    Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Engagement, Customer Relationship Building, Customer Service, Customer Advocacy, Consumer Behaviour, User Feedback, Marketing Strategies, Service Improvement, Marketing Strategy and Techniques

    ★ 4.6 (83) · Beginner · Course · 1 - 4 Weeks

  • U

    University of Colorado Boulder

    Sustainable and Resilient Operations Management

    Skills you'll gain: Sustainable Design, Sustainable Business, Sustainable Technologies, Operations Management, Sustainable Systems, Manufacturing Operations, Sustainability Standards, Corporate Sustainability, Business Leadership, Operational Efficiency, Climate Change Mitigation, Organizational Leadership, Product Design, Waste Minimization, Process Design, Digital Transformation, Emerging Technologies

    ★ 4.5 (29) · Beginner · Course · 1 - 4 Weeks

  • K

    Kennesaw State University

    How to Achieve Service Excellence - Jagdish Sheth

    Skills you'll gain: Customer Service, Service Recovery, Service Design, Personalized Service, Hospitality Services, Brand Loyalty, Customer experience improvement, Loyalty Programs, Customer Relationship Building, Customer experience strategy (CX), Service Management, Trustworthiness, Service Improvement, Customer Engagement, Customer Advocacy, Operations Management, Operational Excellence, Customer Analysis, Reliability, Patient-centered Care

    Mixed · Course · 1 - 4 Weeks

  • S

    Starweaver

    Effective Service Innovation by Design in Hotel Management

    Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Organizational Change, Service Improvement, Culture Transformation, Process Mapping, Key Performance Indicators (KPIs), Journey Mapping, Customer Service, Hospitality Management, Hospitality, Guest Relations, Customer Analysis, Hotel And Restaurant Management, Hospitality and Food Services, Sustainable Business, Collaboration

    ★ 4.4 (12) · Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Governance and Management of IT

    Skills you'll gain: IT Management, IT General Controls (ITGC), Control Objectives for Information and Related Technology (COBIT), Cloud Management, Information Technology, Risk Management Framework, Governance Risk Management and Compliance, Quality Assurance, Compliance Auditing, Organizational Change, Internal Auditing, Technology Strategies, Governance, Quality Monitoring, Audit Planning, Information Technology Infrastructure Library, Risk Management, Cloud Computing, Cloud Services, Business Priorities

    ★ 4.9 (14) · Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Managing Hybrid Infrastructure and Virtualized Environments

    Skills you'll gain: Virtual Machines, Hyper-V, Microsoft Servers, Windows Servers, Virtualization and Virtual Machines, Cloud Infrastructure, Containerization, Virtualization, Hybrid Cloud Computing, Microsoft Azure, Virtual Networking, Windows PowerShell, Remote Access Systems, IT Automation, Automation, Authentications

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Linux: Processes & System Resource Management for DevOps

    Skills you'll gain: Linux Servers, Linux Administration, Unix, Linux Commands, Linux, Unix Commands, Command-Line Interface, OS Process Management, Operating System Administration, Unix Shell, Debugging, System Monitoring, DevOps, Memory Management, Resource Management

    ★ 4.7 (23) · Intermediate · Guided Project · Less Than 2 Hours

  • P

    Pearson

    CompTIA Linux+ XK0-005: Unit 2

    Skills you'll gain: Linux Administration, User Accounts, Operating System Administration, Linux, Unix, Linux Servers, Linux Commands, User Provisioning, File Systems, Systems Administration, Authorization (Computing), Security Controls, Data Storage, Identity and Access Management, File Management, System Configuration, Operating Systems, Data Storage Technologies

    Intermediate · Course · 1 - 4 Weeks

  • E

    ESSEC Business School

    Demand management: Breaking down today’s commercial silos

    Skills you'll gain: Revenue Management, Hospitality Management, Digital Marketing, Data-Driven Decision-Making, Hotels and Accommodations, Demand Generation, Hotel Operations, Asset Management, Marketing, Revenue Forecasting, Revenue Cycle Management, Marketing Channel, Forecasting, Business Valuation, Return On Investment

    ★ 4.7 (374) · Mixed · Course · 1 - 4 Weeks

  • L

    Lecturio

    Leadership and Management in Healthcare

    Skills you'll gain: Nursing Management, Delegation Skills, Nursing Administration, Care Coordination, Clinical Leadership, Patient Communication, Conflict Management, Patient Coordination, Care Management, Patient Advocacy, Nursing Practices, Communication Strategies, Nursing, Change Management, Leadership, Nursing and Patient Care, Communication, Nursing Care, Health Care Administration, Medical History Documentation

    Intermediate · Course · 1 - 4 Weeks

  • S

    S.P. Jain Institute of Management and Research

    Marketing Management

    Skills you'll gain: Product Strategy, Branding, Marketing Management, Product Lining, Marketing Planning, Target Market, Consumer Behaviour, Product Lifecycle Management, Strategic Marketing, Brand Strategy, Brand Management, Brand Marketing, Marketing Strategies, Product Planning, Product Management, Marketing Strategy and Techniques, Marketing Communications, Marketing Effectiveness, Market Opportunities, Target Audience

    ★ 4.8 (34) · Beginner · Course · 1 - 3 Months

  • S

    SkillUp

    Understanding Management and Leadership

    Skills you'll gain: Team Motivation, People Management, Trustworthiness, Performance Management, People Development, Coaching, Staff Management, Team Building, Leadership, Business Leadership, Influencing, Goal Setting, Communication, Accountability, Decision Making

    Intermediate · Course · 1 - 3 Months

1…789…834

In summary, here are 10 of our most popular service management courses

  • Improving Customer Retention: Coursera
  • Sustainable and Resilient Operations Management: University of Colorado Boulder
  • How to Achieve Service Excellence - Jagdish Sheth: Kennesaw State University
  • Effective Service Innovation by Design in Hotel Management : Starweaver
  • Governance and Management of IT: Packt
  • Managing Hybrid Infrastructure and Virtualized Environments: Packt
  • Linux: Processes & System Resource Management for DevOps: Coursera
  • CompTIA Linux+ XK0-005: Unit 2: Pearson
  • Demand management: Breaking down today’s commercial silos: ESSEC Business School
  • Leadership and Management in Healthcare: Lecturio

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