
Skills you'll gain: Cross Selling, Retail Sales, Product Demonstration, Upselling, Selling Techniques, Personalized Service, Sales Training, Sales Strategy, Customer experience improvement, Merchandising, Customer Service, Team Oriented, Customer Engagement, Customer Complaint Resolution
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: User Feedback, Customer Insights, Customer experience improvement, Customer Service, Microsoft 365, Market Research, User Research, Target Audience, Analysis, Key Performance Indicators (KPIs), Marketing
Beginner · Guided Project · Less Than 2 Hours

Tecnológico de Monterrey
Skills you'll gain: Clinical Leadership, Clinical Practices, Health Care Administration, Continuous Quality Improvement (CQI), Patient Safety, Clinical Research, Patient-centered Care, Scientific Methods, Health Systems, Education and Training, Empathy & Emotional Intelligence
Beginner · Course · 1 - 4 Weeks

University of Arizona
Skills you'll gain: Teamwork, Empathy, Visionary, Cultural Diversity, Collaboration, Critical Thinking and Problem Solving, Environmental Issue, Systems Thinking, Strategic Planning, Sustainable Development, International Relations, Innovation, Social Impact
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Health Equity, Health Disparities, Social Determinants Of Health, Health Policy, Public Health, Socioeconomics, Community Health, Stress Management, Mental and Behavioral Health, Occupational Health, Environmental Issue
Intermediate · Course · 1 - 4 Weeks

ISSA (International Sports Sciences Association)
Skills you'll gain: Patient Communication, Medical Support, Patient Education And Counseling, Mental and Behavioral Health, Medical Prescription, Health And Wellness Coaching, Exercise Science, Healthcare Ethics, Collaboration, Athletic Training, Rehabilitation, Medication Therapy Management, Health Care, Nutrition and Diet, Health Assessment, Nutrition Education, Coaching, Health Education, Nutritional Assessment, Human Development
Beginner · Course · 1 - 3 Months

Skills you'll gain: Investigation, Fraud detection, Auditing, Litigation Support, Accounting, Report Writing, Due Diligence, Employee Training, Internal Controls, Risk Analysis, International Finance, Compliance Training, Analytical Skills
Mixed · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Data Mining, Health Informatics, Acute Care, Emerging Technologies, Big Data, Health Technology, Analytics, Data Preprocessing, Clinical Informatics, Machine Learning, Health Care, Applied Machine Learning, Artificial Intelligence, Home Health Care, Generative AI, Business Process Improvement
Mixed · Course · 1 - 4 Weeks
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Parent Communication, Advocacy, Patient Education and Support, Patient Education And Counseling, Oncology, Special Education, Working With Children, Education and Training, Neurology
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Nursing Management, Delegation Skills, Nursing Administration, Care Coordination, Patient Communication, Conflict Management, Patient Advocacy, Nursing Practices, Change Management, Leadership, Communication, Nursing Care, Medical History Documentation, Professionalism, Teamwork, Collaboration, Patient Safety, Cultural Sensitivity
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Social Media Marketing, Social Media, Social Media Content, Customer Service, Customer experience improvement, Marketing, Business Marketing, ChatGPT, Customer Communications Management, User Accounts
Beginner · Guided Project · Less Than 2 Hours