
Imperial College London
Skills you'll gain: Public Health, Health Equity, Community Health, Diversity Awareness, Health Policy, Community Development, Cultural Diversity, Case Studies, Program Evaluation, Qualitative Research, Research Methodologies, Data Collection
Beginner · Course · 1 - 3 Months
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Stakeholder Analysis, Decision Making, Innovation, Strategic Decision-Making, New Product Development, User Research, Organizational Strategy, Health Care Procedure and Regulation, Health Technology, Problem Solving, Process Analysis, Planning, Return On Investment
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Outbound Calls, Telephone Skills, Operational Efficiency, AI Workflows, Customer experience improvement, Workflow Management, Productivity Software, AI Enablement, Customer Service, Automation, Systems Integration
Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Program Evaluation, Health Assessment, Health Policy, Health Care Procedure and Regulation, Health Systems, Data Collection, Surveys, Community Health, Maternal Health, Research Design, Child Health
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Responsible AI, Generative AI Agents, Data Ethics, Healthcare Industry Knowledge, Healthcare Project Management, Clinical Documentation, Automation, Health Informatics, Artificial Intelligence, Predictive Modeling, Innovation, Health Technology, Healthcare Ethics, System Implementation
Beginner · Course · 1 - 4 Weeks

Yale University
Skills you'll gain: Environmental Issue, Social Justice, Sustainable Development, World History, Climate Change Adaptation, Community Development, Culture, Ethical Standards And Conduct, Climate Change Mitigation, Anthropology
Beginner · Course · 1 - 3 Months

Simplilearn
Skills you'll gain: Search Engine Optimization, E-Commerce, Logistics Management, Product Marketing, Product Demonstration, Product Knowledge, Customer Service, Customer Relationship Management, Online Advertising, Price Negotiation, Web Analytics and SEO, Social Media Marketing
Beginner · Course · 1 - 4 Weeks

Dartmouth College
Skills you'll gain: Infectious Diseases, Epidemiology, Public Health and Disease Prevention, Public Health, Health Care, Health Systems, Health Policy, Medical Science and Research, Liberal Arts, Cultural Sensitivity, Case Studies, Storytelling, Empathy & Emotional Intelligence
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Service, Advertising, Market Research, Value Propositions, Brand Management, Customer Relationship Management, Target Market, Marketing Communications, Logistics, Customer Insights, Supply Chain Management, Sales Management, B2B Sales, Marketing Strategies, Selling Techniques, Competitive Analysis, Communication
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Plant Operations and Management, Equipment decontamination, Biology, Environment
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Public Health, Epidemiology, Health Policy, Health Care, Community Health, Health Disparities, Research, Health Informatics, Community Outreach, Research Methodologies, Cultural Sensitivity
Beginner · Course · 1 - 4 Weeks