
Skills you'll gain: Reconciliation, Accounts Payable, Accounts Receivable, Billing, Accounts Payable and Receivable, Billing & Invoicing, Invoicing, QuickBooks (Accounting Software), Accounting Software, Loss Prevention, Financial Controls, Auditing, Fraud detection, Vendor Management, Internal Controls, Payment Processing, Cash Management, Document Management, Financial Reporting, Cash Flows
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Logo Design, Canva (Software), Marketing Design, Marketing Collateral, Marketing Materials, Advertising, Branding, Marketing, Brand Awareness, Creative Design, Promotional Materials, Graphic Design, Aesthetics, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Multimodal Prompts, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Customer Service, Product Support, Operational Efficiency, Automation
Beginner · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Design Thinking, Technology Strategies, IT Management, Agile Methodology, Process Design, Customer experience strategy (CX), Stakeholder Engagement, Solution Design, Business Strategies, Agile Project Management, Business Modeling, Business Process, Stakeholder Management, Performance Metric, Lean Methodologies, Performance Measurement, User Feedback, Value Propositions, Sales
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Journey Mapping, Personalized Campaigns, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Analytics, Artificial Intelligence, Generative AI, Predictive Analytics, Automation
Intermediate · Course · 1 - 4 Weeks
Emory University
Skills you'll gain: Marketing Channel, Strategic Marketing, Cross-Channel Marketing, Marketing Strategies, Business Marketing, Direct Selling, Marketing Planning, Go To Market Strategy, Target Market, Marketing Effectiveness, Customer Analysis, Value Propositions, Wholesaling, Market Opportunities, Market Dynamics, Case Studies, E-Commerce, Revenue Management, Compensation Management, Marketing
Intermediate · Specialization · 3 - 6 Months
Emory University
Skills you'll gain: Marketing Channel, Direct Selling, Business Marketing, Market Dynamics, Strategic Marketing, Strategic Partnership, Price Negotiation, Strategic Thinking, Coordination, Risk Mitigation, Business Risk Management, Business Relationship Management, Retail Sales
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Sales Presentation, Overcoming Objections, Selling Techniques, Sales Presentations, Value Propositions, Closing (Sales), General Sales Practices, Sales Training, Sales, Sales Process, Oral Expression, Persuasive Communication, Verbal Communication Skills, Influencing, Negotiation, Communication, Consumer Behaviour, Public Speaking, Interviewing Skills, Rapport Building
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Disaster Recovery, Business Continuity Planning, Contingency Planning, Business Continuity, Benchmarking, Business Risk Management, Data Loss Prevention, Security Management, Risk Mitigation, Risk Analysis, Information Assurance, Data Maintenance, Data Strategy, Procedure Development, General Data Protection Regulation (GDPR), Program Standards, Personally Identifiable Information, Crisis Management, Law, Regulation, and Compliance, Continuous Monitoring
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Financial Statements, Financial Statement Analysis, Proposal Development, Proposal Writing, Financial Accounting, Corporate Finance, Financial Acumen, Business Metrics, Sales Presentations, Business Valuation, Capital Budgeting, Entrepreneurial Finance, Internal Communications, Financial Management, Project Finance, Finance, Return On Investment, Product Management, Presentations, Cash Flows
Beginner · Course · 1 - 4 Weeks
Emory University
Skills you'll gain: Marketing Channel, Cross-Channel Marketing, Marketing Strategies, Strategic Marketing, E-Commerce, Marketing, New Business Development, B2B Sales, Business Relationship Management, Market Dynamics, Brand Management, Relationship Management, Coordination, Case Studies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Analysis Expressions (DAX), Dashboard Creation, Power BI, Gross Profit, Data Modeling, Data Import/Export, Interactive Data Visualization, Microsoft Power Platform, People Analytics, Data Analysis, Data Cleansing, Business Reporting, Market Data, Data Transformation, Data-Driven Decision-Making, Case Studies, Analytics, Business Intelligence, Business Analysis, Performance Analysis
Beginner · Specialization · 3 - 6 Months