IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Problem Management, Issue Tracking, Network Troubleshooting, Collaborative Software, Incident Management, Debugging, System Support, Governance, Incident Response, Solution Design, Change Control, IT Management, Systems Analysis, Identity and Access Management, Authorization (Computing), Technical Documentation, Software Documentation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Internet Of Things, PIC Microcontrollers, Cybersecurity, Wireless Networks, Information Systems Security, Information Privacy, Field-Programmable Gate Array (FPGA), Safety and Security, Cloud Services, Software Development, Power Electronics, Microarchitecture, Software Development Life Cycle, Basic Electrical Systems, Systems Development Life Cycle, Restful API, Electrical Wiring, Electrical Equipment, Electric Power Systems, Electrical Power
Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Software Documentation, Maintainability, Document Management, Diagram Design, Collaborative Software
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Cross-Functional Collaboration, IT Management, Information Technology, Collaborative Software, Accountability, Communication, Coordinating, Virtual Teams, User Feedback, Shared Media, Editing, Stakeholder Engagement, Digital Communications, Peer Review, Business Strategies, Content Strategy, Business Acumen
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Social Impact, Community Development, Social Justice, Community Outreach, Storytelling, Creativity, Discussion Facilitation
Beginner · Course · 1 - 4 Weeks

The Hong Kong University of Science and Technology
Skills you'll gain: Financial Regulation, Risk Analysis, Operational Risk, Governance Risk Management and Compliance, Regulatory Compliance, Financial Services, Financial Regulations, Compliance Management, Information Technology, FinTech, Business Risk Management, Risk Management, Governance, Enterprise Application Management, Risk Control, Business Continuity Planning, Risk Mitigation, IT Management, Enterprise Risk Management (ERM), Disaster Recovery
Beginner · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Convolutional Neural Networks, Computer Vision, Recurrent Neural Networks (RNNs), Image Analysis, Generative AI, Generative Model Architectures, Generative Adversarial Networks (GANs), Deep Learning, Artificial Neural Networks, Autoencoders, Keras (Neural Network Library), Applied Machine Learning, Model Training
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Redis, Data Persistence, Performance Tuning, Transaction Processing, Server Administration, Servers, Scalability, Scripting Languages, Software Architecture, Memory Management, Scripting, Configuration Management, Data Structures, Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Statistical Modeling, Data Validation, Media Planning, Variance Analysis, Regression Analysis, Predictive Analytics, Predictive Modeling, Web Analytics, Forecasting, Trend Analysis, Marketing Analytics, Marketing Budgets, Analytics, Data-Driven Decision-Making, Data Quality, Campaign Planning, Data Integrity
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Statistical Hypothesis Testing, Data-Driven Decision-Making, LLM Application, Statistical Methods, Performance Metric, Statistical Inference, Probability & Statistics, Statistical Analysis, Test Script Development, Large Language Modeling, Model Evaluation, Model Optimization, Prompt Engineering, Natural Language Processing, Scripting, Embeddings
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Continuous Delivery, Release Management, Continuous Deployment, CI/CD, Kubernetes, Application Deployment, Cloud Deployment, Google Cloud Platform, Application Development, IT Automation, Cloud Computing
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Expense Management, Travel Arrangements, Auditing, Accounting, Compliance Auditing, Compliance Management, Loss Prevention, Fraud detection, Law, Regulation, and Compliance, Decision Making, Document Management, Verification And Validation
Beginner · Course · 1 - 4 Weeks