• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Experience Improvement

Results for "customer experience improvement"


  • L

    L&T EduTech

    Distribution Management and Reactive Power Compensation

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • S

    STARWEAVER

    Negotiation, Closing, and Account Success

    Skills you'll gain: Enterprise Sales, Performance Measurement, Competitive Intelligence, Market Intelligence, Price Negotiation, Sales Strategy, Sales Management, Negotiation, Performance Metric, Closing (Sales), Sales Process, Competitive Analysis, Key Performance Indicators (KPIs), Sales Pipelines, Market Research, Performance Analysis, Selling Techniques, Value Propositions, Cross-Functional Collaboration, Value Engineering

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • U

    University of Colorado System

    Data Warehousing for Business Intelligence

    Skills you'll gain: Business Intelligence, Database Design, Business Intelligence Software, Decision Support Systems, Data Warehousing, Database Development, Relational Databases, Data Modeling, Performance Measurement, Database Software, Database Management Systems, Database Management, SQL, Star Schema, Business Analytics, Dashboard, Data Governance, Data Integration, Dashboard Creation, Data Visualization

    4.5 stars, 4.1K reviews, Advanced, Specialization, 3 - 6 Months

    ★ 4.5 (4.1K) · Advanced · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • I

    IESE Business School

    Claves para Gestionar Personas

    Skills you'll gain: Human Resource Policies, Human Resources Management and Planning, Human Resource Strategy, Human Capital, Human Resources, People Management, Job Evaluation, Talent Management, People Development, Compensation Management, Compensation and Benefits, Compensation Strategy, Compensation Analysis, Workforce Management, Recruitment, Talent Recruitment, Employee Performance Management, Performance Appraisal, Leadership, Persona (User Experience)

    4.8 stars, 2.4K reviews, Mixed, Course, 1 - 3 Months

    ★ 4.8 (2.4K) · Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • U

    University of London

    How to Finance and Grow Your Startup – Without VC

    Skills you'll gain: Entrepreneurial Finance, Business Modeling, Entrepreneurship, Customer Engagement, Product Development, Customer Analysis, Growth Strategies, Customer Insights, Fundraising and Crowdsourcing, Commercialization, Payment Processing and Collection, Business Strategies, New Business Development, Demand Generation, Private Equity, Cash Management, Case Studies, Market Analysis, Revenue Management, Finance

    4.6 stars, 473 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.6 (473) · Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • M

    Macquarie University

    Adapting: Career Development

    Skills you'll gain: Stress Management, Resilience, Personal Development, Time Management, Intercultural Competence, Cultural Diversity, Professional Development, Cultural Sensitivity, Adaptability, Self-Awareness, Business Ethics, Web Presence, Business Writing, Leadership Development, Cognitive flexibility, Diversity Awareness, Writing, Diversity and Inclusion, Digital Brand Strategy, Workplace inclusivity

    4.8 stars, 2.8K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.8 (2.8K) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • B

    British Standards Institution

    ISO 7101:2023 Fundamentals

    Skills you'll gain: Patient Safety, Quality Management Systems, Governance, Quality Assessment, Quality Management, Quality Improvement, Performance Measurement, Patient-centered Care, Audit Planning, Risk Management, Quality Monitoring, Corrective and Preventive Action (CAPA), Health Systems, Health Care Administration, Occupational Safety And Health, Medical Records, Health Care, Patient Treatment, Public Health, Public Health and Disease Prevention

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Category: Preview
    Preview
  • T

    Tecnológico de Monterrey

    Lean Six Sigma

    Skills you'll gain: Lean Six Sigma, Process Capability, Lean Manufacturing, Process Improvement and Optimization, Process Analysis, Six Sigma Methodology, Process Mapping, Lean Methodologies, Statistical Process Controls, Process Improvement, Kaizen Methodology, Process Optimization, Quality Control, Product Flow Diagram, Quality Monitoring, Statistical Analysis, Continuous Improvement Process, Analysis, Predictive Modeling, Production Process

    4.8 stars, 1.1K reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.8 (1.1K) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • S

    STARWEAVER

    Rapport Mastery: Building Trust Quickly and Authentically

    Skills you'll gain: Active Listening, Rapport Building, Sales Training, Trustworthiness, Selling Techniques, Consultative Selling, Personal Attributes, Composure, Sales Development, Sales, Consultative Approaches, General Sales Practices, Verbal Communication Skills, Customer Relationship Building, Communication, Relationship Building, Communication Strategies, Customer Engagement, Empathy, Service Recovery

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Category: Preview
    Preview
  • E

    EDUCBA

    Digital Marketing & Paid Search Specialist

    Skills you'll gain: Google Ads, Strategic Marketing, Data-Driven Marketing, Marketing Strategies, Marketing, Pay Per Click Advertising, Marketing Planning, Customer Analysis, Performance marketing, Advertising Campaigns, Campaign Management, Digital Marketing Campaigns, Business, Advertising, Analysis, Bidding, Performance Reporting, Automation, Forecasting, Communication

    Beginner · Specialization · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • P

    Packt

    ChatGPT Masterclass: Learn How To Use ChatGPT 5 Effectively

    Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI Agents, Business Writing, AI Personalization, Generative AI, Multimodal Prompts, Image Analysis, AI Workflows, AI literacy, Photo Editing, Business Research, Business Communication, Writing, Context Engineering, AI powered creativity, Research Reports, Context Management, Customer experience improvement, Data Analysis

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
  • M

    Microsoft

    Microsoft Python Development

    Skills you'll gain: Web Scraping, Git (Version Control System), Data Structures, GitHub, Generative AI, Matplotlib, Data Visualization, Web Development, Version Control, Debugging, Data Literacy, Scripting, Flask (Web Framework), Plotly, Data Ethics, Containerization, DevOps, Automation, Data Analysis, Cloud Computing

    4.4 stars, 759 reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.4 (759) · Beginner · Professional Certificate · 3 - 6 Months

    Category: Job ready
    Job ready
    Status: Free trial
    Free trial
1…737475…811

In summary, here are 10 of our most popular customer experience improvement courses

  • Distribution Management and Reactive Power Compensation: L&T EduTech
  • Negotiation, Closing, and Account Success: STARWEAVER
  • Data Warehousing for Business Intelligence: University of Colorado System
  • Claves para Gestionar Personas: IESE Business School
  • How to Finance and Grow Your Startup – Without VC: University of London
  • Adapting: Career Development: Macquarie University
  • ISO 7101:2023 Fundamentals: British Standards Institution
  • Lean Six Sigma: Tecnológico de Monterrey
  • Rapport Mastery: Building Trust Quickly and Authentically: STARWEAVER
  • Digital Marketing & Paid Search Specialist: EDUCBA

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok