Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication

Skills you'll gain: Sales Enablement, Persona Development, Technical Sales, Sales Training, Sales Strategy, Lead Generation, Target Audience, Sales, Sales Process, Customer Success Management, Marketing Materials, Content Strategy, Business Writing, Communication Strategies, Meeting Facilitation, Service Level Agreement

Skills you'll gain: Competitive Analysis, Business Strategy, Market Analysis, Case Studies, Corporate Strategy, Market Dynamics, Market Opportunities, Strategic Planning, New Business Development, Supplier Management, Company, Product, and Service Knowledge, Consumer Behaviour, Entrepreneurship, Leadership

Skills you'll gain: Interactive Learning, Education Software and Technology, Digital pedagogy, Microsoft Office, Instructional Design

Skills you'll gain: Wireframing, Prototyping, Interactive Design, User Experience Design, Mockups, User Centered Design, User Interface (UI), Usability

Skills you'll gain: Microsoft Copilot, Microsoft Outlook, Microsoft Teams, Microsoft 365, Email Automation, Collaborative Software, Productivity Software, Project Management Software, Calendar Management, Meeting Facilitation, Microsoft Word, Business Correspondence, Proposal Development

Skills you'll gain: Process Engineering, Chemical Engineering, Energy and Utilities, Engineering Design Process, Mechanical Engineering, Engineering Calculations, Control Systems, Cost Estimation, Mathematical Modeling, Simulation and Simulation Software, Safety Standards

Skills you'll gain: Organizational Development, Organizational Structure, Qualitative Research, Organizational Effectiveness, Industrial and Organizational Psychology, Organizational Change, Culture, Behavior Management, Psychosocial Assessments, Employee Engagement, Research Methodologies, Leadership, Sustainable Development, Analysis

Skills you'll gain: Algorithms, Programming Principles, Computational Thinking, Program Development, Code Review, Software Documentation, Debugging, Technical Communication

Skills you'll gain: Generative AI, Productivity Software, AI Product Strategy, Amazon Web Services

Skills you'll gain: Communication, Critical Thinking, Problem Solving, Interpersonal Communications, Computer Programming, Computer Science, Programming Principles, Planning, Algorithms, Data Structures, Stress Management, Adaptability

Skills you'll gain: Test Tools, Test Automation, Test Planning, Scripting, Test Script Development, Continuous Integration, CI/CD, Software Testing, Regression Testing, Software Technical Review, Test Case, Continuous Delivery, Maintainability, Automation, Software Quality (SQA/SQC)