• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Quality Assurance And Control

Results for "quality assurance and control"


  • M

    Microsoft

    Customer Service Excellence Capstone

    Skills you'll gain: Responsible AI, Customer Service, AI Personalization, AI Enablement, AI Integrations, Customer experience improvement, Customer Communications Management, Service Level, Interpersonal Communications, Service Design, Personalized Service, Customer Support, Customer experience strategy (CX), Decision Intelligence, Customer Engagement, Service Level Agreement, Decision Making, Workflow Management, Problem Solving, Data Analysis

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • A

    Arizona State University

    Inglés Empresarial

    Skills you'll gain: Business Ethics, Sales Presentations, Meeting Facilitation, Marketing Design, English Language, Business Correspondence, Brainstorming, Ethical Standards And Conduct, Negotiation, Purchasing, Presentations, Product Planning, Telephone Skills, Business Writing, Marketing Materials, Business Communication, Business Planning, Financial Analysis, Communication, Marketing

    4.8 stars, 2.1K reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.8 (2.1K) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • R

    Real Madrid Graduate School Universidad Europea

    How to Develop as a Leader in Football

    Skills you'll gain: Empathy & Emotional Intelligence, Emotional Intelligence, Conflict Management, Smart Goals, Negotiation, Constructive Feedback, Stakeholder Communications, Personal Attributes, Performance Management, Organizational Leadership, Team Leadership, Leadership, Relationship Management, Team Collaboration, People Management, Team Motivation, Employee Coaching, Organizational Development, Culture Transformation, Organizational Strategy

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • H

    Harvard Business School Online

    Leading High-Performing Teams

    Skills you'll gain: Team Management, Team Leadership, Team Performance Management, Teamwork, Team Building, Organizational Leadership, Team Motivation, Team Collaboration, Organizational Effectiveness, Conflict Management, Leadership, Leadership and Management, Collaboration, Safety Culture, Cooperation, Diversity and Inclusion, Employee Coaching, Drive Engagement

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • B

    Birla Institute of Technology & Science, Pilani

    Agile Software Processes

    Skills you'll gain: Agile Software Development, User Story, Backlogs, Agile Methodology, Agile Product Development, Agile Project Management, Scrum (Software Development), Software Engineering, Sprint Planning, Software Development Life Cycle, Scaled Agile Framework, Software Development, Sprint Retrospectives, Software Development Methodologies, Requirements Analysis, Waterfall Methodology, Continuous Integration, Test Driven Development (TDD), Scalability, Risk Management Framework

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Category: Preview
    Preview
    Category: Build toward a degree
    Build toward a degree
  • P

    Packt

    Concurrency in Java - Practical Multithreading - 2026

    Skills you'll gain: Java Programming, Java, OS Process Management, Maintainability, Performance Tuning, Scalability, Data Sharing, Software Design, Data Integrity

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
  • J

    John Wiley & Sons

    Shopify Foundations: Setting Up Your Online Store

    Skills you'll gain: Order Fulfillment, Inventory and Warehousing, Inventory Management, Market Opportunities, Retail Store Operations, E-Commerce, Product Assortment, Retail Management, Product Planning, Market Research, Shipping and Receiving, Merchandising, Web Design, Sales Strategy, Marketing Channel, Web Design and Development, Sales Tax, Business, Marketing Strategies, Digital Marketing

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    Coursera

    Technology & Software Sales Fundamentals

    Skills you'll gain: Account Strategy, Account Management, Selling Techniques, Technical Sales, Sales Territory Management, Cold Calling, Sales Process, Sales Strategy, Closing (Sales), Customer Relationship Building, Customer Engagement, B2B Sales, Consultative Selling, Customer Relationship Management, Solution Selling, Generative AI Agents, Lead Generation, Overcoming Objections, Return On Investment, Predictive Analytics

    4.6 stars, 527 reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.6 (527) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • T

    The Hong Kong University of Science and Technology

    FinTech Risk Management

    Skills you'll gain: Governance Risk Management and Compliance, Regulatory Compliance, Business Continuity Planning, Compliance Management, Financial Regulation, Disaster Recovery, Risk Management Framework, Financial Controls, Operational Risk, Financial Services, Business Continuity, Financial Regulations, Security Management, Risk Management, Business Risk Management, Information Technology, Risk Control, Governance, Regulatory Requirements, Contingency Planning

    4.7 stars, 226 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (226) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • M

    Microsoft

    Strategic HR Leadership

    Skills you'll gain: Succession Planning, Human Resources, Human Resources Management and Planning, Workforce Planning, Strategic Leadership, Human Resource Strategy, Human Capital, Business Leadership, Change Management, People Analytics, Communication Planning, Organizational Change, Organizational Effectiveness, Strategic Decision-Making, Organizational Development, Gap Analysis, Talent Pipelining, Organizational Strategy, People Development, Data-Driven Decision-Making

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • U

    University of California, Santa Cruz

    Conspiracy Planet

    Skills you'll gain: Research, Investigation, Storytelling, Case Studies, Content Creation, Political Sciences, Social Sciences, Psychological Evaluations, Public History, Media and Communications, World History, European History

    4.4 stars, 42 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.4 (42) · Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • E

    Erasmus University Rotterdam

    International Security Management

    Skills you'll gain: Security Management, Threat Management, Intelligence Collection and Analysis, International Relations, Public Safety and National Security, Safety and Security, Risk Management, Cybersecurity, Economics, Policy, and Social Studies

    4.7 stars, 1.3K reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (1.3K) · Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
1…741742743…834

In summary, here are 10 of our most popular quality assurance and control courses

  • Customer Service Excellence Capstone: Microsoft
  • Inglés Empresarial: Arizona State University
  • How to Develop as a Leader in Football: Real Madrid Graduate School Universidad Europea
  • Leading High-Performing Teams: Harvard Business School Online
  • Agile Software Processes: Birla Institute of Technology & Science, Pilani
  • Concurrency in Java - Practical Multithreading - 2026: Packt
  • Shopify Foundations: Setting Up Your Online Store: John Wiley & Sons
  • Technology & Software Sales Fundamentals: Coursera
  • FinTech Risk Management: The Hong Kong University of Science and Technology
  • Strategic HR Leadership: Microsoft

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok