Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Packt
Skills you'll gain: Large Language Modeling, Model Deployment, Natural Language Processing, Application Deployment, Transfer Learning, Embeddings, Workflow Management, Artificial Intelligence and Machine Learning (AI/ML), Python Programming, Data Processing, Application Programming Interface (API), Model Evaluation, Automation, Software Installation
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Role-Based Access Control (RBAC), Application Performance Management, System Monitoring, Performance Tuning, Devops Tools, Site Reliability Engineering, Continuous Monitoring, Application Deployment, Transact-SQL, Transaction Processing, Enterprise Application Management, Incident Management, Anomaly Detection, Microservices, Performance Analysis, Containerization, Email Automation, Real Time Data, Analysis, Health Policy
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Acceptance Testing, Project Coordination, Model Deployment, Quality Assurance, User Acceptance Testing (UAT), Verification And Validation, Product Quality (QA/QC), Plan Execution, Workflow Management, Application Deployment
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Multimedia, Writing and Editing, Public Speaking, Storytelling, Branding
Intermediate · Course · 1 - 3 Months

Skills you'll gain: QuickBooks (Accounting Software), Vendor Management, Ledgers (Accounting), Accounting Software, Inventory and Warehousing, Payroll Processing, Financial Reporting, Business Reporting, Customer Data Management, Management Reporting, Financial Analysis, Payroll, Billing & Invoicing, Sales Management, Project Accounting, Small Business Accounting, Accounting Systems, Business Software, Business, Business Analysis
Beginner · Specialization · 3 - 6 Months

Logical Operations
Skills you'll gain: Agile Methodology, Scrum (Software Development), Agile Project Management, Sprint Retrospectives, Agile Software Development, Sprint Planning, User Story, Backlogs, Agile Product Development, Project Estimation, Project Management, Estimation, Project Planning
Mixed · Course · 1 - 3 Months

Skills you'll gain: Content Management Systems, Web Analytics, Search Engine Optimization, Web Design, Retail Management, Order Management, E-Commerce, Marketing Strategies, Blogs, Customer Relationship Management (CRM) Software, Content Creation, Dashboard, Email Marketing
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Data Governance, Role-Based Access Control (RBAC), Responsible AI, Governance, Data Management, Generative AI, Metadata Management, Security Controls, AI Security, Data Quality, Data Access, Identity and Access Management, Benchmarking, Data Security, Compliance Management, Quality Assurance and Control
Intermediate · Course · 1 - 4 Weeks

University of Pittsburgh
Skills you'll gain: Diagnostic Tests, Laboratory Testing, Medical Terminology, Pathology, Clinical Experience, Medication Administration, Clinical Practices, Medical Prescription, Patient Communication, Emergency and Intensive Care, Vital Signs, Medical History Documentation, Anatomy, Physiology, English Language
Beginner · Course · 1 - 3 Months

Skills you'll gain: Wiring Diagram, Electrical Wiring, Electrical Systems, Schematic Diagrams, AutoCAD, Communication Systems, Computer-Aided Design, Engineering Drawings, Verification And Validation, Systems Design, Technical Drawing, Systems Integration, Safety Standards, Building Codes
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Prompt Engineering, Amazon Bedrock, AWS SageMaker, Generative AI, Multimodal Prompts, Artificial Intelligence and Machine Learning (AI/ML), Large Language Modeling, Applied Machine Learning, Scikit Learn (Machine Learning Library), Image Analysis, Real Time Data
Beginner · Course · 1 - 3 Months

Skills you'll gain: Business Communication, Persuasive Communication, Influencing, Professionalism, Communication Strategies, Adaptability
Intermediate · Course · 1 - 3 Months