Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Programmable Logic Controllers, Electrical Wiring, Computational Logic, Control Systems, Automation, Simulation and Simulation Software, Human Machine Interfaces, Communication Systems, Applied Mathematics
Beginner · Course · 1 - 3 Months

Skills you'll gain: Product Development, Product Management, Product Lifecycle Management, Product Roadmaps, Market Research, Microsoft 365, Product Requirements, AI Product Strategy, Cross-Functional Collaboration, Project Management Institute (PMI) Methodology, Product Strategy, Compliance Management, Competitive Analysis, Enterprise Security, Agile Methodology, Market Data, Stakeholder Management, Prioritization
Beginner · Course · 1 - 3 Months

Skills you'll gain: Model Deployment, Model Evaluation, Decision Tree Learning, MLOps (Machine Learning Operations), Data-Driven Decision-Making, Applied Machine Learning, Analytics, A/B Testing, Predictive Modeling, Machine Learning, Predictive Analytics, Statistical Hypothesis Testing, Statistical Methods, Scalability, Machine Learning Algorithms, Random Forest Algorithm, Performance Testing, Performance Analysis, Statistical Analysis, Classification Algorithms
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Analysis Expressions (DAX), Customer Insights, Power BI, Dashboard, Data Modeling, Data Transformation, Data Import/Export, Interactive Data Visualization, Business Intelligence, Time Series Analysis and Forecasting, Data Visualization Software, Data Cleansing, Trend Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Programmable Logic Controllers, Real-Time Operating Systems, Program Development, Human Machine Interfaces, Automation, System Monitoring, Simulations
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Adobe Express, Adobe Firefly, Typography, Digital Design, Visual Design, Layout Design, Creative Design, Graphic Design, Color Theory, User Interface and User Experience (UI/UX) Design, Logo Design, Generative AI Agents, Content Creation, Creativity
Beginner · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Communication, Self-Awareness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Computer Vision, Transfer Learning, Convolutional Neural Networks, IBM Cloud, Cloud Applications, Application Development, Cloud Deployment, Jupyter, Python Programming, Deep Learning, Classification Algorithms, Model Evaluation
Intermediate · Course · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: Microsoft 365, Microsoft Copilot, Productivity Software, Microsoft Outlook, Collaborative Software, Business Correspondence, Business Writing, Content Management Systems, Dashboard, Business Communication, Productivity
Beginner · Course · 1 - 3 Months

Skills you'll gain: Web Development Tools, Typography
Intermediate · Course · 1 - 3 Months
Emory University
Skills you'll gain: Pivot Tables And Charts, Customer Analysis, Probability Distribution, Customer Demand Planning, Marketing Analytics, Forecasting, Consumer Behaviour, Descriptive Statistics, Social Media Marketing, Exploratory Data Analysis, Probability, Statistical Analysis, Target Market, Marketing Effectiveness, Social Media, Model Evaluation, Business Analysis, Time Series Analysis and Forecasting, Microsoft Excel, Marketing
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Keyword Research, Marketing Analytics, Data-Driven Decision-Making, Marketing Budgets, Marketing Effectiveness, Return On Investment, Search Engine Marketing, Forecasting, Performance marketing, Google Ads, Target Audience, Research
Beginner · Course · 1 - 4 Weeks