• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • It Service Management

Results for "it service management"


  • C

    Coursera

    Advanced Programme Planning Phases Framework in ClickUp

    Skills you'll gain: Diagram Design, Program Development, Program Management, Process Management, Process Mapping, Process Development, Agile Methodology, Agile Project Management, Project Management Software, Business Modeling, Project Management

    ★ 5 (12) · Intermediate · Guided Project · Less Than 2 Hours

  • A

    Amazon Web Services

    Capstone: Following the AWS Well Architected Framework

    Skills you'll gain: Cloud Computing Architecture, Amazon Web Services, Cloud Security, Operational Excellence, Cloud Standards, Sustainable Business, Reliability, Solution Architecture, Cloud-Native Computing, Corporate Sustainability, Process Optimization, Cost Containment, Operational Efficiency, Environmental Social And Corporate Governance (ESG), Security Strategy, Site Reliability Engineering, Cost Management, Interviewing Skills

    ★ 4.6 (54) · Beginner · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Java Spring Boot

    Skills you'll gain: Spring Framework, Spring Boot, Application Development, Redis, Java Programming, Frontend Integration, Object-Relational Mapping, Web Development, Database Development, Integrated Development Environments, Authentications, Application Security, Build Tools, Performance Tuning, Unit Testing, Authorization (Computing), Command-Line Interface, Data Access, Event Monitoring, Software Configuration Management

    ★ 4.5 (44) · Mixed · Course · 1 - 3 Months

  • U

    University of Maryland, College Park

    Power Skills Essentials for Leading Project Teams

    Skills you'll gain: Emotional Intelligence, Conflict Management, Personal Attributes, Cognitive flexibility, Dealing With Ambiguity, Team Leadership, Organizational Change, Team Performance Management, Leadership and Management, Communication, Team Management, Resilience, Collaboration, Behavior Management, Team Building, Decision Making, Stress Management, Team Motivation, Psychology, Critical Thinking

    ★ 4.2 (12) · Beginner · Specialization · 3 - 6 Months

  • S

    Starweaver

    Managing Employee Performance

    Skills you'll gain: Employee Performance Management, Performance Management, Team Performance Management, Constructive Feedback, Management Training And Development, Performance Appraisal, Performance Review, Employee Coaching, People Management, Goal Setting, Performance Metric, Expectation Management, Coaching, Employee Engagement, Performance Measurement, Team Building, Drive Engagement, Collaboration, Accountability

    ★ 4.8 (62) · Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Terraform Basics - Managing Infrastructure as Code

    Skills you'll gain: Infrastructure as Code (IaC), Terraform, Amazon Web Services, Cloud Deployment, IT Infrastructure, Amazon Elastic Compute Cloud, Cloud Infrastructure, IT Automation, Amazon S3, Command-Line Interface, Configuration Management, Development Environment, Dependency Analysis, Multi-Factor Authentication

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Conflict Resolution & Mediation: Managing Workplace Harmony

    Skills you'll gain: Mediation, Conflict Management, Emotional Intelligence, Collaboration, Team Collaboration, Root Cause Analysis, Empathy, Discussion Facilitation, Communication, Communication Strategies, Employee Engagement, Employee Retention

    ★ 4.6 (20) · Intermediate · Course · 1 - 4 Weeks

  • A

    AI Business School

    AI agents and creator tools for finance professionals

    Skills you'll gain: Agentic Workflows, Agentic systems, AI Workflows, No-Code Development, Generative AI Agents, AI Enablement, Digital Transformation, Business Process Automation, Business Technologies, Automation, Artificial Intelligence, Finance, Productivity Software, Application Development

    ★ 5 (12) · Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Fundamentals of Speechwriting

    Skills you'll gain: Storytelling, Editing, Oral Expression, Writing and Editing, Public Speaking, Writing, Verbal Communication Skills, Communication Strategies

    ★ 4.6 (27) · Beginner · Course · 1 - 4 Weeks

  • U

    University of Colorado System

    Mastering the Art of Cross-Functional Collaboration

    Skills you'll gain: Collaboration, Teamwork, Cross-Functional Collaboration, Cross-Functional Team Leadership, Personal Development, Self-Awareness, Leadership Development, Professional Development, Leadership, Organizational Leadership, Business Leadership, Active Listening, Empathy, Strategic Leadership, Business Transformation, Crisis Management

    ★ 4.7 (18) · Beginner · Course · 1 - 4 Weeks

  • U

    Universidad de los Andes

    Pensamiento Sistémico en el Siglo XXI

    Skills you'll gain: Systems Thinking, Systems Analysis, Critical Thinking and Problem Solving, Critical Thinking, Problem Solving, Complex Problem Solving

    ★ 4.9 (43) · Beginner · Course · 1 - 3 Months

  • W

    Whizlabs

    Microsoft Copilot: Power Platform & Security Best Practices

    Skills you'll gain: Microsoft Copilot, Microsoft Power Automate/Flow, Microsoft Power Platform, Microsoft 365, Collaborative Software, Security Controls, Continuous Monitoring, Security Management, AI Integrations, AI Enablement, Threat Detection, Compliance Management, AI Security, Generative AI Agents, Workflow Management, Automation, Incident Response, Generative AI

    ★ 4.3 (15) · Intermediate · Course · 1 - 4 Weeks

1…787788789…834

In summary, here are 10 of our most popular it service management courses

  • Advanced Programme Planning Phases Framework in ClickUp: Coursera
  • Capstone: Following the AWS Well Architected Framework: Amazon Web Services
  • Java Spring Boot: EDUCBA
  • Power Skills Essentials for Leading Project Teams: University of Maryland, College Park
  • Managing Employee Performance: Starweaver
  • Terraform Basics - Managing Infrastructure as Code: Packt
  • Conflict Resolution & Mediation: Managing Workplace Harmony: Coursera
  • AI agents and creator tools for finance professionals: AI Business School
  • Fundamentals of Speechwriting: Coursera
  • Mastering the Art of Cross-Functional Collaboration : University of Colorado System

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok