• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Relationship Management

Results for "customer relationship management"


  • C

    Coursera

    UX Design: Research, Prototyping, Accessible Interactions

    Skills you'll gain: User Interface (UI), UI/UX Research, User Research, User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, Design Research, Prototyping, Usability, Figma (Design Software), Web Content Accessibility Guidelines, User Experience, User Experience Design, Interactive Design, Digital Design, User Centered Design, Design, Experience Design, Usability Testing, Design Strategies, Human Centered Design

    4.6 stars, 31 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (31) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Uncover Product Insights: Analyze User Funnels

    Skills you'll gain: Conversion Funnel Analysis, Web Analytics, Digital Analysis, Customer Analysis, Product Management, Customer Insights, Analytics, Business Analysis, Root Cause Analysis, User Flows, Performance Analysis, Data Presentation, Performance Metric, Key Performance Indicators (KPIs), Data Collection, Regression Analysis, Event Monitoring, Data Capture, Taxonomy

    Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • T

    The Expert Academy

    Buyer Psychology: Understand Behaviour, Trust And Persuasion

    Skills you'll gain: Consumer Behaviour, Critical Thinking, Marketing Psychology, Critical Thinking and Problem Solving, General Sales Practices, Persuasive Communication, Overcoming Objections, Influencing, Trustworthiness, Conflict Management, Customer Analysis, Stakeholder Engagement, Decision Making, Behavioral Economics, Communication, Relationship Building, Psychology

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • M

    Macquarie University

    Cyber Security: Essentials for Managers and Leaders

    Skills you'll gain: Cyber Governance, Safety Culture, Dashboard, Cyber Threat Intelligence, Communication, Business Metrics, Security Strategy, Governance, Governance Risk Management and Compliance, Communication Strategies, Strategic Communication, Culture Transformation, IT Management, Enterprise Security, Cyber Operations, Regulatory Requirements, Leadership, Risk Mitigation, Initiative and Leadership, Organizational Leadership

    5 stars, 15 reviews, Beginner, Course, 1 - 3 Months

    ★ 5 (15) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • P

    Politecnico di Milano

    Platform Thinking for the Metaverse

    Skills you'll gain: Business Modeling, Augmented and Virtual Reality (AR/VR), Innovation, Technology Strategies, Virtual Reality, Virtual Environment, Business Transformation, Augmented Reality, Emerging Technologies, Strategic Thinking, Business Strategies, Resource Utilization

    4.9 stars, 14 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.9 (14) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • C

    Coursera

    AI Marketing Strategy and Analytics

    Skills you'll gain: Marketing Planning, Dashboard, Project Schedules, Dashboard Creation, Data-Driven Marketing, Marketing Strategies, Marketing Budgets, Campaign Planning, Scheduling, Content Performance Analysis, Competitive Analysis, Timelines, Project Planning, Performance Analysis, Project Estimation, Data Integration, Cost Benefit Analysis, Budget Management, Market Research, Search Engine Marketing

    Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • A

    Anthropic

    Teaching AI Fluency

    Skills you'll gain: AI literacy, Digital pedagogy, Prompt Engineering, AI Workflows, Course Development, Artificial Intelligence, Responsible AI, AI Integrations

    4.3 stars, 13 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.3 (13) · Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Category: Free
    Free
  • P

    Packt

    Routing, Network Devices, and Security

    Skills you'll gain: Routing Protocols, Network Security, Network Routing, Network Routers, TCP/IP, Network Administration, Open Shortest Path First (OSPF), Network Protocols, Network Switches, Virtual Local Area Network (VLAN), Network Monitoring, Firewall, Local Area Networks, Network Infrastructure, Network Troubleshooting, Network Performance Management, Security Controls, Virtual Networking, Network Analysis, Authentications

    Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • C

    Coursera

    Accounting Spreadsheets: Formulas, Validation, Formatting

    Skills you'll gain: Excel Formulas, Data Validation, Spreadsheet Software, Microsoft Excel, Accounting, Data Integrity, Financial Reporting, Vocabulary, Business Reporting, Automation

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • S

    SkillsBooster Academy

    Automate Monthly Reports with Copilot in Excel

    Skills you'll gain: Microsoft Copilot, Data Presentation, Microsoft Excel, Interactive Data Visualization, Data Validation, Auditing, Data Quality, Excel Formulas, Prompt Engineering, Generative AI, Statistical Reporting, Prompt Patterns, Business Reporting, Microsoft Office, Data Manipulation, AI Orchestration, Data Management, Artificial Intelligence, Predictive Analytics, Business

    Beginner · Guided Project · Less Than 2 Hours

    Category: New
    New
  • B

    Board Infinity

    Web Development Mastery: HTML, CSS & JavaScript Fundamentals

    Skills you'll gain: Responsive Web Design, User Interface (UI) Design, User Interface (UI), HTML and CSS, Front-End Web Development, Web Development Tools, Web Design and Development, User Interface and User Experience (UI/UX) Design, Bootstrap (Front-End Framework), React.js, Web Development, Web Design, Javascript, Cascading Style Sheets (CSS), UI Components, JavaScript Frameworks, Hypertext Markup Language (HTML), Semantic Web

    3.6 stars, 17 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 3.6 (17) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • E

    EDUCBA

    Advanced Excel Tools for Data Analysis

    Skills you'll gain: Pivot Tables And Charts, Dashboard, Dashboard Creation, Microsoft Excel, Financial Modeling, Excel Macros, Data Presentation, Interactive Data Visualization, Data Import/Export, Data Visualization, Spreadsheet Software, Data Modeling, Forecasting, Workflow Management, Statistical Methods, Excel Formulas, Simulation and Simulation Software, Data Storytelling, Finance, Data Analysis

    4.6 stars, 27 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.6 (27) · Beginner · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
1…793794795…834

In summary, here are 10 of our most popular customer relationship management courses

  • UX Design: Research, Prototyping, Accessible Interactions: Coursera
  • Uncover Product Insights: Analyze User Funnels: Coursera
  • Buyer Psychology: Understand Behaviour, Trust And Persuasion: The Expert Academy
  • Cyber Security: Essentials for Managers and Leaders: Macquarie University
  • Platform Thinking for the Metaverse: Politecnico di Milano
  • AI Marketing Strategy and Analytics: Coursera
  • Teaching AI Fluency: Anthropic
  • Routing, Network Devices, and Security: Packt
  • Accounting Spreadsheets: Formulas, Validation, Formatting: Coursera
  • Automate Monthly Reports with Copilot in Excel: SkillsBooster Academy

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok