
Coursera
Skills you'll gain: Jira (Software), Backlogs, Kanban Principles, Collaborative Software, Project Management Software, User Story, Project Management, Agile Methodology, Work Breakdown Structure, Issue Tracking, Organizational Skills, Workflow Management, Prioritization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Jenkins, CI/CD, Build Tools, Apache Tomcat, Apache Maven, Docker (Software), Continuous Integration, Shell Script, Continuous Deployment, Application Deployment, Devops Tools, Unix Shell, Software Configuration Management, Application Servers, DevOps, Continuous Delivery, Containerization, Solution Delivery, Command-Line Interface, Systems Integration
★ 3.6 (14) · Intermediate · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Environment, Pharmacology, Chemistry, Environmental Science, Plant Operations and Management, Biochemistry
★ 4.2 (13) · Beginner · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Culture Transformation, Innovation, Organizational Change, Business Transformation, Strategic Leadership, Strategic Planning, Business Communication, Change Management, Organizational Leadership, Oral Expression, Leadership and Management, Organizational Strategy, Communication, Organizational Structure, Business Planning, Competitive Analysis, Business Writing, Leadership, Business Analysis, Financial Analysis
★ 5 (7) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: User Story, Agile Product Development, Agile Methodology, Agile Project Management, Product Requirements, Customer experience strategy (CX), Journey Mapping, Presentations, Project Management Software, Customer Analysis, Product Development, Stakeholder Communications, Innovation
★ 4.8 (17) · Intermediate · Guided Project · Less Than 2 Hours

Alex Genadinik
Skills you'll gain: Verbal Communication Skills, Customer Complaint Resolution, De-escalation Techniques, Customer Service, Communication, Customer Retention, Emotional Intelligence, Empathy & Emotional Intelligence, Customer Relationship Building, Service Recovery, Communication Strategies, Customer Support, Customer experience improvement, Conflict Management, Empathy
Mixed · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Diversity and Inclusion, Team Building, Culture Transformation, Governance, Corporate Strategy, Diversity Awareness, Employee Onboarding, Compliance Management, Go To Market Strategy, Governance Risk Management and Compliance, Human Resource Strategy, Entrepreneurship, Recruitment Strategies, Recruitment, Employee Retention, Leadership and Management, Business Leadership, Business Strategy
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Relationship Building, Customer Retention, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Insights, Target Audience, Organizational Structure, Key Performance Indicators (KPIs), Business Metrics, Organizational Change, Value Propositions
★ 4.8 (24) · Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Usability Testing, Usability, Human Centered Design, Software Testing, Surveys, User Acceptance Testing (UAT), User Experience Design, Software Quality (SQA/SQC), Survey Creation, Test Planning, Technical Communication, UI/UX Research, Quality Assurance, User Research, Verification And Validation, User Centered Design, Web Content Accessibility Guidelines, Report Writing, User Experience, Risk Management Framework
★ 2.9 (11) · Advanced · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Audit Working Papers, Financial Auditing, Document Management, Auditing, Audit Planning, Accounting Records, Compliance Auditing, Document Control, File Management, Verification And Validation
★ 3.7 (7) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Inquiries, Customer Service, Customer Relationship Building, Interviewing Skills, Inbound Calls, Outbound Calls, Problem Solving, Keyword Research, Verbal Communication Skills, Communication
★ 4.4 (17) · Beginner · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Computational Logic, Logical Reasoning, Deductive Reasoning, Theoretical Computer Science, Programming Principles, Computer Science, Critical Thinking, Business Logic, Algorithms, Verification And Validation, Algebra, Mathematical Modeling, Problem Solving, Strategic Communication
Intermediate · Course · 1 - 4 Weeks