Skills you'll gain: Peripheral Devices, Virtual Private Networks (VPN), Mac OS, TCP/IP, System Configuration, Network Protocols, Network Administration, Network Support, General Networking, Operating System Administration, Remote Access Systems, Systems Administration, Computer Networking, Hardware Troubleshooting, Data Sharing, Cloud Management

Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication

Skills you'll gain: Apple iOS, Apple Xcode, iOS Development, Core Data (Software), Secure Coding, Application Deployment, Scalability, Swift Programming, Performance Tuning, Application Security, Debugging, Application Performance Management, Application Programming Interface (API), Performance Testing, Encryption, JSON

Skills you'll gain: Artificial Intelligence, Test Planning

Skills you'll gain: Knowledge of Apple Software, Apple Service Certification, Application Lifecycle Management, Endpoint Security, Knowledge of Apple Hardware, Mobile Development Tools, Test Planning

Skills you'll gain: Mac OS, Data Management, File Management, Unix Commands, Unix, Application Performance Management, Data Storage, Application Deployment, Data Security, Application Security, Disaster Recovery

Skills you'll gain: File Systems, Mac OS, User Accounts, File Management, User Provisioning, Data Security, Operating System Administration, Software Installation, Unix, System Configuration, Operating Systems, Unix Commands, Data Storage, Encryption, Hardware Troubleshooting

Skills you'll gain: Learning Styles, Learning Strategies, Test Planning, Requirements Analysis, Technical Documentation

Skills you'll gain: Cloud Services, Cloud Platforms, Productivity Software, Cloud Computing, Google Workspace, Virtualization and Virtual Machines, Desktop Support, Cloud Applications, Business Technologies, Technical Support and Services, Microsoft 365, Technical Support, End User Training and Support, Servers, Help Desk Support, Virtual Machines, Network Troubleshooting, Microsoft Teams, Amazon Elastic Compute Cloud, Customer Inquiries

Skills you'll gain: Help Desk Support, Desktop Support, End User Training and Support, Technical Support, Software Documentation, Technical Documentation, Network Troubleshooting, Hardware Troubleshooting, Issue Tracking

Skills you'll gain: Network Support, Active Directory, Network Administration, Dynamic Host Configuration Protocol (DHCP), Technical Support and Services, Firewall, Microsoft Windows, Local Area Networks, Network Security, Network Troubleshooting, Computer Networking, Mac OS, Group Policy, Network Infrastructure, Security Controls, TCP/IP, User Accounts, Authorization (Computing), Network Protocols, Multi-Factor Authentication

Skills you'll gain: Responsible AI, Team Building, Generative AI, Team Oriented, Customer experience improvement, Automation, Customer Service, AI Enablement, Cross-Functional Collaboration, Artificial Intelligence, Customer Data Management, Business Ethics, Information Privacy