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Conflict Resolution Courses

Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.

Popular Conflict Resolution Courses and Certifications


  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI in Litigation and Dispute Resolution

    Skills you'll gain: Responsible AI, Legal Technology, Arbitration, Legal Research, AI literacy, Litigation Support, Client Services, Mediation, Legal Strategy, Generative AI, Litigation and Civil Justice, Legal Support, AI Integrations, LLM Application, AI Workflows, Document Management, Automation

    4
    Rating, 4 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Mutual Fund Reconciliation and Break Resolution

    Skills you'll gain: Reconciliation, Cash Management, Fund Accounting, Variance Analysis, Accounting Records, Financial Data, Cash Flows, Investments, Breakage Control, Financial Accounting, Accounting, International Finance, Investment Management, Financial Systems

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Minnesota State University, Mankato

    Negotiation That Works: Strategies for Influence & Agreement

    Skills you'll gain: Negotiation, Conflict Management, Influencing, Interpersonal Communications, Adaptability, Verbal Communication Skills, Persuasive Communication, Communication, Relationship Building, Communication Strategies, Emotional Intelligence, Empathy & Emotional Intelligence, Collaboration, Leadership, Relationship Management, Non-Verbal Communication, Cross-Functional Collaboration, Problem Solving, Strategic Thinking, Decision Making

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Negotiation Skills

    Skills you'll gain: Negotiation, Communication, Communication Strategies, Conflict Management, Discussion Facilitation, Proposal Development, Ability To Meet Deadlines, Problem Solving, Planning, Cognitive flexibility

    4.4
    Rating, 4.4 out of 5 stars
    ·
    7 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    S

    STARWEAVER

    Cross Functional Collaboration

    Skills you'll gain: Constructive Feedback, Team Collaboration, Supervision, Internal Communications, Analytical Skills, Communication Strategies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    130 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Arizona State University

    Professional Skills: Resolving and Transforming Conflict

    Skills you'll gain: Trustworthiness, Conflict Management, De-escalation Techniques, Collaboration, Follow Through, Leadership, Cooperation, Creative Problem-Solving, Personal Integrity, Honesty, Accountability, Emotional Intelligence, Communication Strategies, Communication, Decision Making

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    Resolving and Transforming Conflict

    Skills you'll gain: Conflict Management, Expectation Management, Collaboration, Brainstorming, Follow Through, Problem Solving, Goal Setting, Honesty

    4.6
    Rating, 4.6 out of 5 stars
    ·
    15 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    S

    STARWEAVER

    Customer Service Essentials: 20 Skills for Happy Clients

    Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Guest Relations, Hospitality Services, Hospitality and Food Services, Hospitality, Professionalism, Teamwork, Coordination, Customer experience improvement, Collaboration, Verbal Communication Skills, Communication, Empathy, Active Listening

    5
    Rating, 5 out of 5 stars
    ·
    7 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Solve Common Issues

    Skills you'll gain: Issue Tracking, Problem Management, AI Enablement, Help Desk Support, End User Training and Support, Project Management Software, Self Service Technologies

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    Assessing Conflict

    Skills you'll gain: Conflict Management, Active Listening, Interrigatories, Interpersonal Communications, Recognizing Others, Communication

    4.3
    Rating, 4.3 out of 5 stars
    ·
    23 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Managing Conflicts with Cultural and Emotional Intelligence

    Skills you'll gain: Intercultural Competence, Empathy & Emotional Intelligence, Team Performance Management, Influencing, Leadership and Management, Leadership, Team Collaboration, Cultural Sensitivity, Communication, Safety Culture, Process Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    88 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    The Beginner’s Guide to Business Negotiation

    Skills you'll gain: Negotiation, Influencing, Rapport Building, Trustworthiness, Follow Through, Personal Attributes, Planning, Overcoming Obstacles

    4.8
    Rating, 4.8 out of 5 stars
    ·
    17 reviews

    Beginner · Course · 1 - 4 Weeks

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