• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Conflict Resolution

Conflict Resolution Courses

Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.


Popular Conflict Resolution Courses and Certifications


  • T

    The State University of New York

    International Cyber Conflicts

    Skills you'll gain: Cyber Threat Intelligence, Cyber Security Policies, Cyber Security Strategy, Cybersecurity, International Relations, Cyber Operations, Cyber Attacks, Cyber Governance, Network Infrastructure, Diplomacy, Conflict Management, Computer Security Incident Management, Security Management, Human Factors (Security), Political Sciences, Media and Communications, Social Studies, Psychology

    ★ 4.5 (1.6K) · Mixed · Course · 1 - 3 Months

  • U

    University of Washington

    Business English: Planning & Negotiating

    Skills you'll gain: Negotiation, Events and Conferences, Event Planning, Event Management, Communication Strategies, Business Writing, Business Communication, Verbal Communication Skills, Planning, Oral Expression, Writing, Proposal Development, Oral Comprehension, Decision Making, Language Competency, Customer Complaint Resolution, Vocabulary

    ★ 4.8 (619) · Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Managing Conflict

    Skills you'll gain: Conflict Management, Active Listening, Teamwork, Collaboration, Professionalism, Relationship Management, Interpersonal Communications, Culture Transformation, Emotional Intelligence, Accountability

    ★ 4.8 (20) · Beginner · Course · 1 - 4 Weeks

  • N

    Northeastern University

    Mastering Negotiation Skills & Strategies

    Skills you'll gain: Negotiation, Conflict Management, Communication Strategies, Behavioral Economics, Decision Making, Relationship Building, Communication, Business Administration, Mitigation

    ★ 4.8 (13) · Beginner · Course · 1 - 4 Weeks

  • L

    LearnKartS

    Git with GitLab and BitBucket

    Skills you'll gain: Bitbucket, Git (Version Control System), Version Control, GitLab, Collaborative Software, Software Development Tools, Software Versioning, Command-Line Interface

    ★ 4.5 (12) · Intermediate · Course · 1 - 4 Weeks

  • U

    University of Colorado Boulder

    Ombudsman: A Unique Role in Dispute Resolution

    Skills you'll gain: Mediation, Conflict Management, Customer Complaint Resolution, Family Support, Interpersonal Communications, Discussion Facilitation, Organizational Development, Negotiation, Leadership, Business Ethics, Problem Solving, Emotional Intelligence, Communication, Active Listening, Governance Risk Management and Compliance, Decision Making, Strategic Decision-Making, Change Management, Strategic Thinking, Critical Thinking

    Beginner · Course · 1 - 3 Months

  • U

    University of California, Irvine

    Conflict Management Project

    Skills you'll gain: Conflict Management, Communication Strategies, Case Studies, Stakeholder Management, Interpersonal Communications, Intercultural Competence, Portfolio Management, Organizational Effectiveness, Analysis

    ★ 4.7 (186) · Mixed · Course · 1 - 3 Months

  • T

    Tecnológico de Monterrey

    Negotiation Strategies and Styles

    Skills you'll gain: Negotiation, Strategic Decision-Making, Cultural Diversity, Strategic Thinking, Intercultural Competence, Decision Making, Conflict Management, Plan Execution

    ★ 4.7 (34) · Intermediate · Course · 1 - 4 Weeks

  • L

    Logical Operations

    Managing Conflict

    Skills you'll gain: Conflict Management, De-escalation Techniques, Teamwork, Mediation, Interpersonal Communications, Communication Strategies, Collaboration, Leadership, Negotiation, Emotional Intelligence, Analysis, Communication, Action Oriented, Active Listening, Program Implementation, Leadership Development, Problem Solving, Empathy, Non-Verbal Communication, Self-Awareness

    Mixed · Course · 1 - 3 Months

  • C

    Coursera

    Automate and Resolve Invoicing Disputes Fast

    Skills you'll gain: Billing & Invoicing, QuickBooks (Accounting Software), Billing, Invoicing, Billing Systems, Accounting Software, Payment Processing and Collection, Investigation, Claims Processing, Standard Accounting Practices, Accounting, Customer Complaint Resolution, Email Automation, Analysis, Business Process Automation, Automation, Document Management

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Colorado System

    Requirements Specifications: Goals and Conflict Analysis

    Skills you'll gain: Requirements Analysis, Security Requirements Analysis, Requirements Elicitation, Goal Setting, User Requirements Documents, Unified Modeling Language, Meeting Facilitation, Conflict Management, Discussion Facilitation, Risk Management Framework, Negotiation, Security Awareness

    ★ 4.7 (66) · Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Resolve Conflicts & Trace Bugs with Git

    Skills you'll gain: Collaborative Software, Git (Version Control System), Version Control, Debugging, Software Configuration Management, Conflict Management, Root Cause Analysis, Reconciliation

    Beginner · Course · 1 - 4 Weeks

1…8910…90

In summary, here are 10 of our most popular conflict resolution courses

  • International Cyber Conflicts: The State University of New York
  • Business English: Planning & Negotiating: University of Washington
  • Managing Conflict: Packt
  • Mastering Negotiation Skills & Strategies: Northeastern University
  • Git with GitLab and BitBucket: LearnKartS
  • Ombudsman: A Unique Role in Dispute Resolution: University of Colorado Boulder
  • Conflict Management Project: University of California, Irvine
  • Negotiation Strategies and Styles : Tecnológico de Monterrey
  • Managing Conflict: Logical Operations
  • Automate and Resolve Invoicing Disputes Fast: Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok