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  • Customer Experience Strategy Cx

Results for "customer experience strategy (cx)"


  • E

    Emory University

    Driving Customer Equity with AI

    Skills you'll gain: Marketing Automation, Customer Retention, Marketing Operations, Marketing Effectiveness, Customer Acquisition Management, Marketing Analytics, Customer Analysis, Customer Insights, MarTech, Data-Driven Marketing, AI Enablement, Predictive Modeling

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google

    Transform Engagement into Customers

    Skills you'll gain: Social Media Analytics, Social Media Management, Social Media Content, Content Scheduling, Content Development and Management, Online Advertising, Campaign Planning, Drive Engagement, Digital Publishing, Marketing Analytics, Driving engagement, Conversion Funnel Analysis

    5
    Rating, 5 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Arizona

    Marketing Communications: The Customer's Journey

    Skills you'll gain: Integrated Marketing Communications, Advertising, Advertising Campaigns, Marketing Communications, Media Strategy, Paid media, Owned Media, Customer Advocacy, Journey Mapping, Branding, Cross-Channel Marketing, Digital Media Strategy, Earned Media, Search Engine Optimization, Customer Engagement, Content Development and Management, Goal Setting, Brand Awareness, Culture, Consumer Behaviour

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Craft Omni-Channel Marketing Plans

    Skills you'll gain: Data-Driven Marketing, Marketing Planning, Campaign Planning, Performance Measurement, Customer Retention, Integrated Marketing Communications, Digital Marketing Campaigns, Performance Analysis, Analysis, Customer Insights, Brand Management, Data Analysis

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Create a services customer satisfaction process

    Skills you'll gain: Customer Service, Customer experience improvement, Service Design, Loyalty Programs, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Journey Mapping, Customer Engagement, Customer Support, Cross-Channel Marketing, Business Process, Integrated Marketing Communications, Customer Retention, Marketing

    4.5
    Rating, 4.5 out of 5 stars
    ·
    42 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • I

    Indian Institute of Technology Guwahati

    UX Design: An Introduction

    Skills you'll gain: User Experience Design, User Experience, Human Computer Interaction, User Interface and User Experience (UI/UX) Design, User Centered Design, Usability, User Interface (UI), Interaction Design, User Interface (UI) Design, Design Software

    4.3
    Rating, 4.3 out of 5 stars
    ·
    12 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    California Institute of the Arts

    Web Design: Strategy and Information Architecture

    Skills you'll gain: Information Architecture, Persona (User Experience), UI/UX Strategy, User Experience Design, Web Design, User Interface and User Experience (UI/UX) Design, User Experience, Wireframing, User Interface (UI), User Research, UI/UX Research, Web Design and Development, User Centered Design, Design Strategies, Persona Development, Design Research, Mockups, Usability Testing, Software Development Methodologies, Target Audience

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.3K reviews

    Intermediate · Course · 1 - 3 Months

  • U

    University of Virginia

    Experiencing Design: Deepening Your Design Thinking Practice

    Skills you'll gain: Design Thinking, Human Centered Design, Innovation, Creative Problem-Solving, Ideation, Creative Thinking, Thought Leadership, Personal Attributes, Curiosity, Strategic Thinking, Cognitive flexibility, Overcoming Obstacles, Creativity, Collaboration, Empathy, Adaptability

    4.7
    Rating, 4.7 out of 5 stars
    ·
    69 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Fundamentals of Customer Acquisition Management

    Skills you'll gain: Customer Acquisition Management, Data-Driven Marketing, Marketing Analytics, Branding, Brand Marketing, Brand Management, Customer Engagement, Target Audience, Customer Insights, Marketing Channel, Marketing, Brand Loyalty, Customer Relationship Building, Campaign Management, Performance Measurement

    4.6
    Rating, 4.6 out of 5 stars
    ·
    14 reviews

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    The User Experience Team of One

    Skills you'll gain: Design Research, UI/UX Research, User Research, Usability Testing, Stakeholder Engagement, User Experience Design, User Experience, Usability, Verification And Validation, Workflow Management, Human Centered Design, User Centered Design, UI/UX Strategy, Stakeholder Management, Process Driven Development, Stakeholder Communications, Wireframing, Prototyping, Design Thinking, Cross-Functional Collaboration

    Beginner · Course · 1 - 3 Months

  • U

    University of Michigan

    Introduction to User Experience Principles and Processes

    Skills you'll gain: UI/UX Research, User Experience Design, Design Research, User Experience, User Research, User Centered Design, Interaction Design, Prototyping, Usability Testing, Usability, Human Computer Interaction, Human Factors, Design Elements And Principles, Ideation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.6K reviews

    Beginner · Course · 1 - 3 Months

  • I

    IE Business School

    Marketing Mix Implementation Capstone

    Skills you'll gain: Data-Driven Marketing, Marketing Analytics, Brand Management, Data-Driven Decision-Making, Marketing Management, Product Management, Strategic Marketing, Integrated Marketing Communications, Brand Strategy, Marketing, Product Planning, Marketing Strategies, Marketing Communications, Marketing Channel, Strategic Decision-Making, Marketing Effectiveness, Promotional Strategies, Marketing Planning, Product Strategy, Presentations

    4.6
    Rating, 4.6 out of 5 stars
    ·
    132 reviews

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer experience strategy (cx) courses

  • Driving Customer Equity with AI: Emory University
  • Transform Engagement into Customers: Google
  • Marketing Communications: The Customer's Journey: University of Arizona
  • Craft Omni-Channel Marketing Plans: Coursera
  • Create a services customer satisfaction process: Coursera
  • UX Design: An Introduction: Indian Institute of Technology Guwahati
  • Web Design: Strategy and Information Architecture: California Institute of the Arts
  • Experiencing Design: Deepening Your Design Thinking Practice: University of Virginia
  • Fundamentals of Customer Acquisition Management: Coursera
  • The User Experience Team of One: Packt

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